# myID - Australian Government — Securely verify your ID online > Australian Government's Digital ID app for secure online identity verification. (iPhone/iPad app by Australian Taxation Office.) - Source: https://appshunter.io/ios/app/myid-australian-government/id1397699449 (this page in markdown: same URL + `.md`) - Developer: [Australian Taxation Office](https://appshunter.io/developer/649692098) - Category: Productivity, Utilities - Price: Free - Rating: 1.70/5 from 28 App Store ratings · 1,042 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 192 MB - Languages: American English - Released: 2019-06-11 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myid-australian-government/id1397699449/reviews.md ## What is myID? myID is the Australian Government’s trusted Digital ID app. Join millions of Australians nationwide in choosing myID as your trusted way to access government services. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents. Access a wide range of federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information. Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used. Your myID is unique to you – don’t share it with others. For more information, visit www.myID.gov.au To provide your feedback, visit www.myID.gov.au/feedback ## Key features - Secure online identity verification - Access government services - No physical document sharing - Biometric security (fingerprint/face) - Control over personal information - Replaces multiple logins ## What do users think of myID? Overall sentiment: negative **Pros** - 👍 Enhanced security features - 🚀 Easy to use **Cons** - 🐛 Constant update issues - 🤯 Confusing and frustrating user experience - 🔒 Concerns about data privacy and security - 🤖 Lack of human support and poor customer service **Commonly reported bugs** - App crashes and freezes - Unable to verify identity documents - Endless loop of update prompts with no actual update available - Inconsistent app behavior across devices **Most requested features** - Ability to use non-Australian ID documents - Seamless integration with myGov - Clearer instructions and guidance - More user-friendly design and navigation ## Recent user reviews (10 of 1,042) All indexed reviews: https://appshunter.io/ios/app/myid-australian-government/id1397699449/reviews.md ### 5/5 — Worked fine for me *2026-08-19, version 3.17.0* Worked pretty much as intended when I had to use it to get a background check for US Global Entry. Simple to use, no surprises. Interesting that it has such low ratings, definitely made me a bit uneasy when I first saw it. But yeah. Good job myID team ### 1/5 — Endless loop of errors *2026-08-19, version 3.17.0* Can’t add ID cos already got an account, it directs me to sign in as existing user but when I go to sign in as existing user it basically gets me to make a new account. Repeat for 2 hours. Cool. ### 1/5 — Too complicated to use *2026-08-19, version 3.17.0* I tried to log in to my Centrelink using this app and couldn’t use it. It’s too complicated for this pensioner. It asks me to enter a code that I don’t have. Why make it overly complicated??? I won’t use it. ### 1/5 — myID *2026-08-18, version 3.17.0* It didn’t work… go back to old apps. You are so dumb IT people.. ### 1/5 — Trash *2026-08-18, version 3.17.0* I’m not even joking this app is literally trash, it would be more beneficial if this thing didn’t even exist in the first place. ### 1/5 — Clumsy *2026-08-18, version 3.17.0* Seems it can’t be activated on an iPhone and then download onto an iPad without going through the whole process again. There has to be a better way. ### 1/5 — Just in a constant locked out loop with this app *2026-08-18, version 3.17.0* Authenticator again Authenticator again Authenticate again, again authenticator again again again again again again how many times do I have to authenticate? I hope we are getting more people in the Call centres because I’ve had to call six times already this week :)just to gain access to the account :) ### 1/5 — Zero star *2026-08-17, version 3.17.0* If there is 0 star, I would. Stop wasting tax payers money and create something that doesn’t work well! First time using the app already seeing constant spin and cant do anything!! Imagine a third party app performing like this, all staffs would sacked!! ### 1/5 — Awful app *2026-08-17, version 3.17.0* Run by the Jews ### 1/5 — Birth of date field broken *2026-08-16, version 3.17.0* Bug hasn’t been fixed in over 6 months. Have provided feedback 3 times about the issue and nothing done about it ## Frequently asked questions about myID ### What does the myID app do? The myID app is the Australian Government's trusted Digital ID application. It allows you to securely verify your identity online, making it easier to access a wide range of federal, state, and territory government online services without needing to share physical ID documents. ### How does myID enhance security? myID offers enhanced security by allowing you to use your device's biometrics, such as fingerprint or face recognition, to protect your identity. Your personal information is not shared without your permission, and the app is accredited by the Australian Government Digital ID System, which strictly controls data handling. ### Is myID free to use? Yes, the myID app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a free service provided by the Australian Government. ### What government services can I access with myID? You can use myID to access a wide range of federal, state, and territory government online services. It acts as a single point of verification, simplifying access and eliminating the need to remember multiple usernames and passwords for different services. ### Is myID available on all devices? The description mentions it is a 'smart device' app, implying availability on smartphones and tablets. While specific operating system compatibility (iOS/Android) isn't detailed, it's designed for modern mobile devices. ## Version history (last 5 releases) ### 3.17.0 — 2026-07-30 • Easier date entry • Name and date of birth (DOB) prompts for selected identity documents • Password manager support • Minor user interface (UI) improvements Find out more and share your feedback at www.myid.gov.au/feedback. ### 3.16.0 — 2026-06-11 • External link icon to let you know when you’re leaving the app • Improved security • Performance enhancements Find out more and share your feedback at www.myid.gov.au/feedback. ### 3.15.0 — 2026-05-06 Improved performance and stability. Find out more and share your feedback at www.myid.gov.au/feedback. ### 3.14.0 — 2026-03-25 Improved performance and stability. Find out more and share your feedback at www.myid.gov.au/feedback. ### 3.12.0 — 2025-11-21 We’re introducing photo verification using drivers licence to this version. If you hold a Western Australian drivers licence, you can access the feature now – more regions to be added soon. Bugs fixes and performance improvements to ensure app’s continued reliability. Find out more and share your feedback at www.myid.gov.au/feedback. ## Apps similar to myID | App | Rating | Price | Category | | --- | --- | --- | --- | | [Microsoft Authenticator](https://appshunter.io/ios/app/microsoft-authenticator/id983156458) | 4.7 (686,512) | Free | Productivity | | [Humanitix for Hosts](https://appshunter.io/ios/app/humanitix-for-hosts/id1363849196) | 3.6 (8) | Free | Productivity | | [Express Plus Centrelink](https://appshunter.io/ios/app/express-plus-centrelink/id881710955) | 3.3 (13) | Free | Productivity | | [Verifier for Digital Licence](https://appshunter.io/ios/app/verifier-for-digital-licence/id6444322085) | — | Free | Productivity | | [88 Days Calculator](https://appshunter.io/ios/app/88-days-calculator/id6450987929) | — | Free | Productivity | | [Ailo](https://appshunter.io/ios/app/ailo/id1490980661) | 4.2 (33) | Free | Productivity | ## More apps by Australian Taxation Office - [Australian Taxation Office](https://appshunter.io/ios/app/australian-taxation-office/id664461825) All apps by Australian Taxation Office: https://appshunter.io/developer/649692098 ## Related topics [mygovid](https://appshunter.io/ios/topics/mygovid) · [digital id australia](https://appshunter.io/ios/topics/digital-id-australia) · [myid australia](https://appshunter.io/ios/topics/myid-australia) · [mygov code generator](https://appshunter.io/ios/topics/mygov-code-generator) · [miid](https://appshunter.io/ios/topics/miid) · [mygov australia](https://appshunter.io/ios/topics/mygov-australia) · [australian taxation office](https://appshunter.io/ios/topics/australian-taxation-office) · [myid](https://appshunter.io/ios/topics/myid) · [qgov](https://appshunter.io/ios/topics/qgov) · [medicare australia](https://appshunter.io/ios/topics/medicare-australia) · [qld digital license](https://appshunter.io/ios/topics/qld-digital-license) · [queensland digital license](https://appshunter.io/ios/topics/queensland-digital-license) · [myid sleeve](https://appshunter.io/ios/topics/myid-sleeve) · [my4c](https://appshunter.io/ios/topics/my4c) · [centerlink](https://appshunter.io/ios/topics/centerlink) · [myiup](https://appshunter.io/ios/topics/myiup) · [my government online](https://appshunter.io/ios/topics/my-government-online) · [services australia](https://appshunter.io/ios/topics/services-australia) · [mygov app](https://appshunter.io/ios/topics/mygov-app) · [my gnv](https://appshunter.io/ios/topics/my-gnv) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*