# MyID – Medical ID Profile — user reviews > 145 indexed App Store user reviews of MyID by MyID, LLC, rated 4.80/5 from 5,144 ratings. - Source: https://appshunter.io/ios/app/myid-medical-id-profile/id641388921/reviews - App overview in markdown: https://appshunter.io/ios/app/myid-medical-id-profile/id641388921.md - Rating breakdown: 5★ 4,458 · 4★ 417 · 3★ 119 · 2★ 50 · 1★ 100 ## What do users think of MyID? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Helpful for emergencies - 🚑 Critical information accessible - 💡 Integrates with Apple Health - 🤝 Useful for first responders **Cons** - 🐛 App crashes or doesn't launch - 💰 Paywall for basic features - 📋 Limited data fields - 🔍 Outdated diagnosis terms - 🗺️ Missing local location options **Commonly reported bugs** - Unable to set country in app - QR code wallpaper feature crashes app - Subscription issues with app not recognizing paid status **Most requested features** - Add section for surgeries - Allow reordering of information - Integrate with calendar for appointments - Provide medication reminder alerts - Enable printing of medical information ## Newest reviews (17 of 145) ### 2/5 — Wasted my time *2026-08-17, version 5.8.6* First of all when I purchased the watch band id there was no mention of costs. Irritating but not a deal breaker. Inputting health information.is however. The rollers for correct dates for onset do not work. Everything I have apparently has an onset date Dec 1969. Unable to change year. I gave up Now I have a useless id band on the way Paid for nothing!! When will I learn ### 3/5 — A Few Issues *2026-08-17, version 5.8.6* First, it does not fit on a standard size Apple watch wrist band. Second, although you can list medical conditions, there is no place to list prescription medications. ### 4/5 — Doesn’t sync with Apple Health *2026-08-16, version 5.8.6* UPDATE 16/08/26: After not having used this app in a while now out of frustration, I rechecked the Apple Health sync and it is now syncing my records correctly. Thank you. Support response time is slow and two weeks later, I’m no closer to properly utilizing this service. I’ve gone around with Support, now they want to escalate it to engineers. I’m an IT engineer myself with a brand new iPhone 17 Pro Max on iOS 26. The product should work as intended, not be an exercise in frustration for the end user. ### 3/5 — Review *2026-07-30, version 5.8.6* Honestly I’d give it 5 stars if allergies were included in the free plan. ### 3/5 — Date adding needs work *2026-07-07, version 5.8.3* You need to work on the ability to add dates it keeps resetting in the middle of trying to get to the correct date. ### 4/5 — Really great but *2026-07-02, version 5.8.3* My medication doses keep disappearing. Would also be helpful if there were links to each section so first responders can quickly scroll to the information they need. ### 4/5 — First Thoughts *2026-06-26, version 5.8.2* Entering or importing data is fairly straightforward. Need to have a print and an export feature for lists, e.g. Medications, physicians and illnesses. Also needs a Save feature for lists. ### 2/5 — Med *2026-06-15, version 5.8.2* Shoukd have place to list med ### 4/5 — Good App *2026-06-13, version 5.8.2* I found the entering of my meds and supplements to be quite taxing on my old brain until I had entered about half of the long list of Daily and As Needed List. Then I found my rhythm and finished the list - not quickly, at least smoothly. Overall I think the app is good and will be helpful later. Thank you! ### 4/5 — Dates *2026-06-10, version 5.8.2* Selecting dates could use a dial or scroll type parameter ### 4/5 — Difficulties Updating Docs *2026-05-29, version 5.8.2* I really appreciate the usability of this system but have been having trouble updating my stores documents. It keeps throwing up error messages. Haven’t had that issue before so I don’t know what changed. ### 4/5 — Some issues *2026-05-14, version 5.8.0* Love the app The only issue I have is there are too many choices in the disease area . I can find issues close to mine but not exactly so had to resort to use the OTHER option which is not as good The choices seem to geared more toward medical professionals and not the patients ,who are the ones filling it out ### 4/5 — Bugs need to be fixed *2026-03-03, version 5.7.5* Bugs need to be fixed. Was told it may be several weeks. Need medication list and use and pay for subscription and now medications are showing up as other with no names of previously submitted info. ### 2/5 — App Not Working As Expected *2026-02-19, version 5.7.4* The app does not sync to my Apple Health app. If not fixed I would like a refund of my annual subscription. ### 4/5 — Miss the vital parts now only available for paid subscription *2026-01-22, version 5.7.4* I think it was dangerous for you to remove the medications list from the free profile. Allowing med providers to see diagnoses but not the meds typically used to treat them is a potentially dangerous practice, especially if the patient is non-responsive or non-verbal. You should be ashamed of yourself. You’ve gone from supporting persons with serious health problems to only concerned about making the almighty dollar. Yet, another part of the broken healthcare system that can have devastating effects. ### 4/5 — Good *2025-11-18, version 5.7.4* As a First Responder, great idea. Wish the medication and allergy categories were included in the free version. ### 3/5 — Limited choice for procedures *2025-10-28, version 5.7.3* One of the main categories for recording medical events is called procedures, but it’s quite limited and doesn’t include many types of surgery and many non-surgical interventions that you might want to keep track of. It won’t let you list anything that’s not one of its pre-populated identified procedures. This list of procedures really needs to be more comprehensive. ## Most critical reviews (10 lowest-rated) ### 1/5 — False reporting *2026-08-09, version 5.8.6* It falsely said that it scanned one of my tags at 11:15 pm and my family called me immediately in a panic and worried. Both of my tags were atleast 30 ft from any device capable of scanning them at the time this occurred ### 1/5 — Doesn’t Work *2026-06-27, version 5.8.2* I can’t get the promo for my Pin and ID to work at all. ### 1/5 — False Information *2026-04-16, version 5.7.8* We purchased the lifetime MASA package & got sleeves. I input all of our info including contacts & meds. We were told this info is for our lifetime & now you are wanting to charge a monthly fee! That’s not right!! ### 1/5 — Would not recommend at this point. *2026-04-05, version 5.7.8* I was hopeful that this would work for me. I purchased a key fob and 2 wrist watch bands. After downloading the app, I discovered that you have access to all of the pertinent info, I need to pay for the subscription. That is completely RIDICULOUS. Also, it takes forever to input meds and diagnoses. If you have multiple autoimmune conditions be prepared that you are going to have to list most as *other* due to their drop down menu and database being limited. ### 1/5 — Not impressed *2026-02-01, version 5.7.4* Useless no way to retrieve accidentally deleted files ### 1/5 — Essential Features now a Repeating Cost *2026-01-22, version 5.7.4* I've been using this app for years now because it's impossible to fit my medical alert needs on a bracelet. It's been a fairly intuitive system; however, one of the key features I rely on, MEDICATIONS, was recently put behind a yearly fee. This, along with communicating medical conditions, is the primary function of a medical alert bracelet. Putting it on the other side of a yearly fee /on top of/ the expense of getting the alert system set up? That's betraying the customers that came to you to avoid having that constant pocket drain. I have been recommending you for years, but now I will be getting out of this money drain before it bleeds me dry. ### 1/5 — Unable to update info *2025-12-22, version 5.7.4* Unable to update medical information. Scanner reads ID & PIN #s but displays error message saying the band is invalid. ### 1/5 — Doesn’t sync with Apple Health *2025-12-10, version 5.7.4* Support response time is slow and two weeks later, I’m no closer to properly utilizing this service. I’ve gone around with Support, now they want to escalate it to engineers. I’m an IT engineer myself with a brand new iPhone 17 Pro Max on iOS 26. The product should work as intended, not be an exercise in frustration for the end user. ### 1/5 — not working now *2025-11-14, version 5.7.4* can't login now and can't get password reset link sent to email ### 1/5 — Used to be good *2025-09-05, version 5.7.2* This company used to be great. Now you have to pay money just to add medications to your profile. What a ripoff. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome help *2026-07-13, version 5.8.3* Thanks Stephanie for helping out today with loop login issue. I really appreciate your patience . Thanks again ### 5/5 — Necessity for Medical *2026-07-07, version 5.8.3* Definitely enjoy the product. A one time fee would be nicer for accessing many of the functions. An App in Garmin and or link with Fitbit would enhance product ### 5/5 — Awesome *2025-08-30, version 5.7.2* Love it. Easy to use. ### 5/5 — Great app *2025-03-18, version 5.6.16* Really like it. Specially Apple Health connection ### 5/5 — Apple Health *2024-12-05, version 5.6.13* How do I use your latest Apple Health integration? ### 5/5 — Can Save a Life *2024-11-02, version 5.6.11* Having the app and bracelet can easily save your life if you end up in the ER unconscious. I have weird medical allergies and it’s peace of mind. ### 5/5 — Medicine *2024-10-09, version 5.6.11* I remember this app having a section to add medications. I can’t find it. Has it been deleted? This is one of the reasons I bout it. ### 5/5 — Retired Teacher *2024-10-06, version 5.6.11* Love using the app and am glad I bought the watch attachment. ### 5/5 — Thankful *2024-09-22, version 5.6.9* I'm extremely grateful for this app and the bracelet that links to the app. It has been incredibly helpful for use with my adult daughter who has multiple mental health challenges. Hospitals are not always willing to try to use it, they try to rely on their EMR which are always incorrect. Thankfully, she presses them to “check my bracelet!” ### 5/5 — Easy to use *2024-06-15, version 5.5.9* Easy way to keep track of medical info --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*