# myIDgo — user reviews > 105 indexed App Store user reviews of myIDgo by Lufthansa Industry Solutions AS GmbH, rated 2.00/5 from 61 ratings. - Source: https://appshunter.io/ios/app/myidgo/id1562146948/reviews - App overview in markdown: https://appshunter.io/ios/app/myidgo/id1562146948.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 4 · 2★ 4 · 1★ 41 ## Newest reviews (15 of 105) ### 4/5 — App funktioniert *2025-09-28, version 3.8.3* Schöne Hotelangebote wo man auch wirklich etwas Geld sparen kann. Kontaktaufnahme mit dem Support auch sehr schnell. 👍🏻 Mittlerweile funktioniert die App besser. Es gibt aber noch einiges zu verbessern: z.B. 1: wenn man den Zurück Button verwendet landet man oft auf der Hauptseite oder ist in der Liste nicht da wo man vorher war sondern wieder ganz oben in der Liste. 2: Hoteldetails könnten auch direkt angezeigt werden und nicht erst über nen extra Button. 3: bei der Datumsauswahl ist die Kalenderbedienung auch oft verbuggt. ### 1/5 — Worthless *2025-05-28, version 3.5.3* This an absolutely worthless app. It really is no help and not convenient at all. What’s the point of taking up space on my phone if I can’t use it to book anything? I’m deleting it so I can continue using web based version that is just about as useless and worthless. Thanks for wasting my time! ### 1/5 — Can’t link to myIDTravel *2025-05-27, version 3.5.3* Supposedly this is an updated app, but I’m unable to link to myIDTravel even though I have the correct login info. Makes this app unusable and unnecessary. ### 1/5 — UI *2025-05-13, version 3.5.3* Creating account fails with error message. Waste of time at this point, until issues are fixed. Overall 2.5* is not even telling the right story here. ### 2/5 — Slow and not able to sync *2025-05-11, version 3.5.3* This app have good potential like the website but look like unfinished product.Always something wrong like I am not able to link my account via token even if the token is correct also very basic but poorly written code ### 1/5 — Am iPad nicht nutzbar *2025-02-03, version 3.4.0* Was ist das für eine Auflösung am iPad? Hat man das vorher nicht getestet? Am iPad ist die App Schrott. ### 1/5 — Does not work *2025-02-02, version 3.4.0* Does not work at all. I’m better off accessing MyID through my company website and get all the features. ### 1/5 — Schrott *2024-12-21, version 3.3.9* Anmeldung nicht möglich, Passwort Reset ebenfalls nicht und zudem gibt es im Internet bessere Angebote. Braucht niemand diese App. Einfach löschen! ### 1/5 — Terrible *2024-12-09, version 3.3.8* And has never been improved. ### 1/5 — Schlecht *2024-12-06, version 3.3.8* Unglaublich amateurhafter App. Hat der Praktikant hier gearbeitet ? Deals unglaublich schlecht. Nicht lohnenswert. Die Appentwickler sollten der Programmierer von Flightsearch einstellen. Der weiss wie App geht. !! ### 1/5 — Nothing *2024-11-14, version 3.3.8* Just wasted my time with a non functioning app ### 1/5 — Waste of money- rates too good to be true *2024-10-14, version 3.3.1* Terrible. So many errors. Hotels don’t know I’m coming. Non refundable rooms and it’s just a mess. Book elsewhere! ### 1/5 — Leider einfach schlecht *2024-09-26, version 3.3.1* Warum geht man mit so wenig Inhalt live? Hat das irgendjemand mal getestet? ### 1/5 — A lot of issues *2024-09-11, version 3.3.1* Couldn’t put my credit card info for booking. ### 3/5 — Disappointed *2024-08-29, version 3.2.4* Still doesn’t support the major I work for. Stuck using the website interface for all positive and non rev travel. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Needs Work *2026-07-10, version 3.12.0* Has loads of potential what I’m confused about is if you allow us to link our myIDTravel profile through our airline to the app why can’t I use the app to reserve other airline travel? I like that I can see the reservations I made through the “other airlines travel” page through my airline but I should be able to book it through the app as well? I will update review once I try other features, but for now it needs work. ### 1/5 — Car Rental Error *2026-03-23, version 3.11.0* Car Rental tab is not working properly. Pick up and drop off to other location is not working. Contacted customer service, told me it’s not working also in their end. CHANGE YOUR I.T. GUY!!! Lots of smart I.T.s there. ### 1/5 — Crashing *2026-01-08, version 3.11.0* Keeps crashing on the car rental page … ### 1/5 — Traurig- eine App zum Löschen *2025-11-08, version 3.9.0* Habe selten so eine unnütze und schlecht gemachte App gesehen. Hier funktioniert gar nichts. Zimmereingabe, Filtern, Daten- es kommt nie was brauchbares raus. Das einzige, was zu funktionieren scheint, dass jemand „tut uns leid“ und „vielen Dank für dein detailliertes Feedback“ auf 1* Bewertungen postet. Die App fliegt raus… ### 1/5 — My work email is not working here *2025-09-23, version 3.8.3* The app say that my work email address must be valid but I use it for the website but it’s not working for the app or telling me that the app is not working in Canada ### 1/5 — Payment is impossible *2025-09-13, version 3.8.3* Payment is impossible to rent a car. ### 1/5 — Terrible app *2025-08-21, version 3.8.3* This app doesn’t work ### 1/5 — Instant crash *2025-07-05, version 3.6* After updating to the newest version, it has stopped working. It instantly crashes when I try to open the app. I’m on iOS 17.7.1 ### 1/5 — Terrible app performance *2025-06-26* The app crashes constantly, so much that I’m unable to even use it for its intended purpose. Searching for hotels is incredibly difficult, and having to search by region is limiting. **Developer response:** Dear Sonia, Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you've encountered with myIDgo. Providing a seamless experience is our top priority, and we regret that we've fallen short in your case. Our team is already working on the analysis of the crashing problem, and your insights help us understand where we need to improve. Please reach out to our support team at support@myIDgo.com with further details in which situations the app is crashing. Please also include your device model and iOS version. We appreciate your patience and hope to hear back from you soon for being able to solve the issue. Thank you very much and warm regards, myIDgo Team ### 1/5 — App nicht nutzbar *2025-06-25, version 3.6* Ich kann die App leider nichtmal öffnen. Ich habe sie mehrfach neu runtergeladen aber habe keine Möglichkeit die App überhaupt zu öffnen. Wenn man drauf klickt, schließt sie sich einfach immer automatisch wieder ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2025-10-09, version 3.8.4* Good app, never had any problems with it so far. I’ve had this app downloaded for short of a year and its had many updates. Good app, deserves a higher rating. ### 5/5 — Fantastic App *2025-03-06, version 3.4.1* Easy to use and great communication when booking. ### 5/5 — Excellent App *2025-01-21* Easy to use and great deals **Developer response:** Dear Love to Travel 145, Thank you so much for the fantastic five-star rating! 🌟 We're thrilled to hear that you find our app easy to use and that you appreciate the great deals. Your support means a lot to us and motivates us to keep delivering the best discounts possible. If you ever have any suggestions or need assistance, feel free to reach out. Happy travelling with myIDgo! Kind Regards, myIDgo Team ### 5/5 — Hotels and more. *2025-01-14, version 3.3.9* Fantastic site, great rates on hotels and cars. Easy to use and navigate. ### 5/5 — Good app *2024-11-18, version 3.3.8* Its a good app, solid HUD/UI. Doesn’t lag and functions well. ### 5/5 — Great offers *2024-05-02, version 3.1.6* I have booked a stay at the island of Mauritius through the myIDgo App. The app had a good selection of hotels and the booking process went smoothly. I would recommend to book here. ### 5/5 — Much improved! *2024-04-29, version 3.1.6* The work and effort into improvements are appreciated! Looking forward to additional functionalities around flight listing in the future! ### 5/5 — Nach dem Löschen der App kam wenigstens wieder mehr als ein weißer Screen aber.. *2023-09-22, version 2.3.1* Die Synchronisation mit myIDTravel Token funktioniert noch immer nicht. So schade. Mit freundlichen Grüßen ### 5/5 — Works fine for me *2021-10-10, version 2.01* I’m in the US and did not experience any of the issues others listed. The verification email came right through, and I was able to search hotels in the US and worldwide. ### 5/5 — Optimal *2021-05-20, version 1.03* Einfach gute App --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*