# myIM3 — user reviews > 90 indexed App Store user reviews of myIM3 by PT. Indosat, Tbk., rated 3.90/5 from 493 ratings. - Source: https://appshunter.io/ios/app/myim3/id888610275/reviews - App overview in markdown: https://appshunter.io/ios/app/myim3/id888610275.md - Rating breakdown: 5★ 281 · 4★ 80 · 3★ 30 · 2★ 26 · 1★ 76 ## What do users think of myIM3? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Good value for money - 🚀 Impressive network **Cons** - 🐛 Crashes frequently - 🔒 Security and privacy concerns - 🤖 Annoying spam and promotions - 🤖 Poor customer service - 🤖 Confusing and cluttered UI - 🤖 Unreliable connectivity **Commonly reported bugs** - App frequently crashes or gets stuck on the logo - Back button not working properly - Unable to unsubscribe from packages - Inconsistent data usage reporting **Most requested features** - Ability to easily manage and unsubscribe from packages - Better data usage tracking and transparency - Improved payment options for international users ## Newest reviews (14 of 90) ### 2/5 — . *2025-05-07, version 82.6.1* Dibanding apk lain seperti myxl my tsel dsb, apk ini yg paling bikin bingung. Sempat ga nemu menu isi vouchernya dmana. Padahal apk lain menu input voucher biasanya d bagian home dan posisinya paling atas. Saya Sampai bolak balik liat tutorial d ytb. Pas isi ulasan d apk nya pun sama aja. Saya ngetik buta soalnya papan keyboardnya menghalangi. Ga keliatan tulisannya pas ngetik. Lumayan mengganggu pengalaman pertama pakai im3 wkwk ### 2/5 — straightforward plans but sms spam *2025-04-08, version 82.6.1* even if you do the convoluted dial codes to opt out of spam you will still get dozens of spam messages from im3 themselves by the end of the month, and everytime you open the app you get a spam message for a few seconds, it's crazy ### 1/5 — Bad service *2024-04-14, version 82.0.0* Really, really, really bad service… ### 1/5 — Iphone user *2023-12-10, version 81.16.0* My phone is iphone 14 pro max and yet this app keeps making me log out meaning I have to log in eac time I open this app. Wosrt app ever! ### 1/5 — Poor design *2023-09-24, version 81.15.0* Page too crowded. Difficult to navigate and look for what you need. Credit card form expiration is just stupid. ### 1/5 — jelek *2023-07-22, version 81.15.0* Sinyalnya sangat buruk, dan masih banyak lalu lintas yang tersisa, tetapi selalu mengingatkan Anda untuk membeli, dan setiap kali Anda mengingatkan, Anda harus mengubah jenis sinyal ### 2/5 — BUG *2023-02-16, version 81.7.0* Banyak bug, beneri itu aplikasinya (mau masuk eror, force close). So, Jgn cmn mau duit dr pelanggan saja. ### 2/5 — Horrible App *2022-09-28, version 81.6.0* Apps crash all the time. Cant Acces detail billing statement. Contact the Customer Servuce and instead they told me to send them email every month ask for the detail statement. What a mess! ### 1/5 — bad app *2021-12-07, version 80.8.4* freak app and very very bad!!! ### 2/5 — Tidak bisa unreg paket *2021-07-19, version 80.7.0* Saya coba hapus paket berkali2 dari aplikasi tidak bisa. Pernah 3x sudah beli paket yg benar, saya tdk cek lg besok2nya tiba2 paket berubah. Aplikasi perlu banyak diperbaiki ### 1/5 — Cant process payment *2021-01-05, version 80.4.0* The new update (not sure since when) but i realise around christmas that cant no longer buy internet or credit without activated myKas.. the other payment option no longer work. So pretty useless app. ### 3/5 — Sinyalll *2020-08-05, version 80.1.0* Sinyal kurang untuk daerah bekasi, tapi saya sudah 4 tahun pakai indosat ### 1/5 — Bangsat *2020-07-17, version 80.1.0* Tai lah anjg transaksi gue ilang gajelas ... pulsa kepotong internet gak masuk.. kapoklah tai make indosat mending telkomsel aje lah ### 1/5 — AVOiD!! Dodgy service, credit theft! *2020-07-17, version 80.1.0* I’m still having my monthly plan data. Bought another credit for phone plan. And my credit still gone for no reason?! Everytime monthly plan run out the notification sms always came late(no notification from this useless app) and they just took the whole credit every time then came their sms basically saying ops sorry you have zero credit because we just stole it. Avoid if you can! If you travel around indonesia a lot, this provider signal coverage is poor use the other popular provider instead! I’m Avoid this theft company! Uninstalled and changed provider! ## Most critical reviews (10 lowest-rated) ### 1/5 — M3 bangkai *2026-08-04, version 82.16.0* Makin lama makin ngadat sinyal 5G di buat ngegame yaping tolong segera di benahi ya kasian pelanggan setia nya ### 1/5 — Gangguan dan masa aktif kartu *2026-06-09, version 82.15.0* Terlalu sering berkendala, serta masa aktif kartu yang belum bisa bersaing seperti operator lain, ga ada bonus masa aktif kartu ### 1/5 — Im3 bapuk sinyal ke anj *2026-02-17, version 82.12.0* Jaringan lu ke kontol ilang ilang mulu anj ### 1/5 — straightforward plans but sms and app spam *2026-02-04, version 82.12.0* even if you do the convoluted dial codes to opt out of spam you will still get dozens of spam messages from im3 themselves by the end of the month, and every single time you open the app you get a spam message no matter how many times you dismiss, the last few months it is now satspam (no i don't want to share my call history with you, never ever, even under the pretence of fighting spam, just leave me alone) ### 1/5 — Stuck *2025-12-27, version 82.11.0* What the hell is this application? It always stuck on the logo. Never loading or just loading on the logo? I reinstalled and it's the same😩 ### 1/5 — Promo upgrade to premium makes the back button not working *2025-12-16, version 82.11.0* Every time myIm3 starts, there is promo for customer to upgrade to premium and redirecting to browser. Im not interested, however I could not press back button. Please fix! This is not good ### 1/5 — Tidak bisa unreg paket *2025-10-20, version 82.10.0* Saya coba hapus paket berkali2 dari aplikasi tidak bisa. Pernah 3x sudah beli paket yg benar, saya tdk cek lg besok2nya tiba2 paket berubah. Aplikasi perlu banyak diperbaiki ### 1/5 — Ugly, confused app *2025-08-12, version 82.9.0* This is one of the ugliest, most confused apps I’ve ever seen. The design language is horrible, buggy and complete with annoying pop-ups plus irrelevant additions. Ugh. ### 1/5 — Not for travelers *2025-07-04, version 82.8.0* This company is very useless. If they spent more time making it easy to top up from an overseas bank account and not shoving promotions down your throat maybe they would be good. Every day I get spammed with text message promotions and today when I finally try to top up it seems almost impossible. I try and call customer support but get hung up when I finally go through the gauntlet of unintelligible high pitched chat bots. I finally see why people use Nomad E Sims. ### 1/5 — average app . decent prices *2024-07-18, version 82.2.0* got a sim card at the airport in bali, no idea how much data i have left or how much i have used the app says i used none. they sell your number so you get spammed the whole time on the new number. and the sales person at the airport went into my settings and took photos of my settings info and did other stuff i couldn’t see, abit weird. ## Most praised reviews (10 highest-rated) ### 5/5 — good *2026-02-01, version 82.11.0* good ### 5/5 — Good *2025-08-26, version 82.9.0* All goods ### 5/5 — Great app *2025-05-23, version 82.6.1* Easy to use ### 5/5 — Easy to use *2025-03-18, version 82.6.0* Thank you very easy to use this app to manage the sim for my entire family. ### 5/5 — Excellent value for money and app *2025-01-31, version 82.4.0* Very impressive network and app and very transparent pricing ### 5/5 — Gak bisa dibuka *2020-08-05, version 80.1.0* Di iPhone 5S aplikasi gak bisa di buka, tolong perbaikannya ### 5/5 — Easy to use *2020-05-06, version 80.0.1* This application has generally a very easy and good overview. The provider has super offers and is fair enough. The only problem it is not possible to top up by foreign debit card.? ### 5/5 — Great service *2019-08-02, version 6.2.0* Insainly awesome!!!! ### 5/5 — Beli dan cek kuota *2019-03-13, version 5.9.1* Memudahkan kita untuk beli paket dan melihat sisa kuota yang telah digunakan ### 5/5 — kudos to developers *2019-03-13, version 5.9.1* Nice update! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*