# Myindici 2.0 — user reviews > 115 indexed App Store user reviews of Myindici 2.0 by Valentia Technologies Limited, rated 2.67/5 from 3 ratings. - Source: https://appshunter.io/ios/app/myindici-20/id1577040594/reviews - App overview in markdown: https://appshunter.io/ios/app/myindici-20/id1577040594.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Myindici 2.0? Overall sentiment: negative **Pros** - ✅ Simple setup process - 🔒 Face ID and biometric login options - 💳 Convenient in-app payment functionality - 📋 Easy access to test results and medical records - 📅 Appointment booking capability - 💊 Prescription reordering feature - 📱 Intuitive navigation when working properly - ⚡ Recent performance improvements noted **Cons** - 🐛 Frequent app crashes and freezing - 🔐 Constant login credential issues and forgotten passwords - 🔄 Inconsistent session management - requires re-login frequently - 📱 Poor iPhone/iPad screen optimization and display issues - ⌨️ Keyboard obstructs text input and message composition - 🌍 Geographic restrictions - cannot access from outside New Zealand - 🔔 Missing notification system for new messages and test results - 🎨 Outdated and unattractive user interface design - 📧 Messaging system frequently broken or inaccessible - 🔐 Multi-factor authentication implementation is confusing and unreliable - ⚠️ Lacks error messages and user feedback - 🔄 Frequent forced updates causing functionality issues - 📊 Incomplete or non-functional data visualization - 🆘 Poor customer support and help system - 🐢 Slow and clunky overall performance - 🔒 Overly complex security requirements for elderly users **Commonly reported bugs** - App freezes during appointment booking - Login screen fails to respond - Password reset functionality broken - Face ID and fingerprint recognition not working - Temporary password codes expire before user can enter them - Text overlapping on iPhone display - Messages section goes blank mid-use - Send button unresponsive on iPad - Keyboard doesn't dismiss, blocking submit buttons - Appointment icons not visible despite being in help documentation - Test results folder unable to open - App crashes immediately after update - Blank white screen on launch - Vitals section crashes on access - Messaging tab greyed out or non-functional - Provider selection dropdown not registering selections - Appointment dates not advancing from current day - Scroll functionality missing in message composition - Dynamic Type accessibility feature incompatible - Portrait orientation locked - no landscape mode - Duplicate text rendering making content unreadable **Most requested features** - Nurse appointment scheduling through app - Persistent login session - remember credentials - Push notifications for new messages and test results - Full iPad/landscape mode support - Spellcheck and predictive text in messaging - Ability to add multiple children to single account - Better accessibility for users with visual impairments - Improved payment setup and processing - Message draft saving and recovery - Search functionality for test results by type - Confirmation notifications for submitted requests - Download and print functionality for medical documents - Offline access to medical records - Simplified login process for elderly users ## Newest reviews (17 of 115) ### 2/5 — Constantly changing login requirements *2026-03-12* I use this app only semi frequently and it always seems to change how it wants you to log in. Face ID, email password, PIN number, and ai always have to reset everything because it never remembers my info. Absolutely infuriating. ### 2/5 — Nothing much going on *2026-01-13, version 2.0.62* I have been familiar with Manage my Health as an app as my mum had this at her Medical Centre. It’s difficult to see where this app outperforms. The capabilities seem limiting and the app itself needs an upgrade including its appearance. ### 1/5 — Not easy to use *2025-10-31, version 2.0.57* For an app that supports access to medical care it is clumsy hard to navigate and gives no feedback to the user Possibly selected deliberately by medical centres to cut down on patient contact because patients give up in sheer frustration Do not rate its useless. ### 3/5 — This app is a puzzle that can’t be answered *2025-10-17, version 2.0.54* When are you going to fix this app. The writer of the software needs to be fired ### 1/5 — Useless *2025-10-11, version 2.0.54* Thnx to “smart”ly Ive lost annual pay days, sick days and havent been paid correctly ### 1/5 — A very poor app. *2025-10-07, version 2.0.54* Clumsy, slow and does not seem very secure. ### 1/5 — Possibly the worst app in the world *2025-10-06, version 2.0.54* This has been built by someone who should not be working in UX. It is unusable and has plainly never been tested in the real world. I wish the people who build this rubbish would stop and choose new careers and the people who pay them would stop. ### 1/5 — Terrible 😐 *2025-10-01, version 2.0.53* It signed me out. I forgot my password, so i request a temporary one then sign in. I go to make a new permanent password then the app crashes. I then re-open the app and put in the temporary password i got and now the password won't work. This app is terrible. 1 Star. ### 1/5 — Trying to register as a patient *2025-09-30, version 2.0.53* Using iPhone and the boxes disappear above the heading do you can’t see what your doing and won’t let you pull back down. The code sent times out or not accepted so after 6 attempts I’ve had to give up. Pushed the help button and filled in all the details then it says it’s not set up and to contact the med centre. They are busy enough. Terrible app. ### 1/5 — Not user friendly *2025-09-29, version 2.0.53* As someone who works at a medical, we have to help so many people try to use this app and everything takes 20,000 steps back a forth that the older community can’t keep up with (this new login process has cause so many headaches). The older community are the greater community who tend to need to use the app more than those who are young and fit, and they need it to be more simple!!! Manage my health was much easier to use, take a look at their system and see how you can improve here. ### 2/5 — Forgets login every time *2025-09-17, version 2.0.52* App works fine except every time I open it I have to login again, can you please fix this. ### 2/5 — Need notifications *2025-09-14, version 2.0.52* Currently if new messages are received or test results come in, you don't get a notification or email letting you know the new information has come through. I shouldn't have to continue checking for this throughout the day ### 1/5 — Given up on it *2025-09-04, version 2.0.51* Can’t make GP appointments as won’t move from current day. Repeat scripts work sometimes as does sending a message to your provider. Have noticed when logging in via medical centre website the app has a whole new look and works well. Apparently not available in the App Store ### 1/5 — Very buggy *2025-08-17, version 2.0.51* Whenever the app gets updated it reflects my login credentials. Clicking forgot password brings up - can’t retrieve your details at this time. Sending a message to help gets rejected. Maybe it doesn’t work on Sundays? Total waste of time ### 2/5 — Not user friendly *2025-07-19, version 2.0.50* Have the designers ever used this app on a phone when sick? Can’t paste the verification number, screen won’t scroll to write it in - nightmare. Sending a message to GP only two lines visible in the text box, have to guess what the message looks like after that. Security for Africa, but convenience for Antarctica! ### 1/5 — Not user friendly *2025-07-17, version 2.0.50* Cannot use while out of New Zealand ### 1/5 — Just try to log in *2025-06-25, version 2.0.49* It’s useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible user experience *2026-02-15, version 2.0.67* Terrible user experience. It feels like the application has never been properly tested. I tried to book an appointment, but it froze at every step. In the end, I gave up and called my medical centre reception instead — the whole process took five minutes, compared to the twenty I wasted trying to make the app work. ### 1/5 — Since going to MFA found it impossible to open *2026-02-13, version 2.0.67* I get a video which is too small to see on my iPhone with a narration which is very difficult to understand it might as well be in a foreign language! If you are an iPhone user why should you need MFA anyway? A thumb or finger print is the most secure way of login ithere is. Sending a code that often expires before you get back to type it in, is frustrating and unnecessary complication. Everyone I know 60years and over hate Multi factor authentication. More secure? Just an illusion to convince us it is. ### 1/5 — App experience is bad *2026-02-09, version 2.0.67* It’s such an ugly glitchy app they need to hire a proper UX designer and reskin the whole thing… seriously because I has so much potential to be an industry leading software it just currently looks like some small start up app done in someone’s basement ### 1/5 — Useless app. *2026-01-20, version 2.0.66* With so many updates you would think that the app would work well. Not the case. Can’t even send messages to admin/provider/nurse ### 1/5 — USELESS *2026-01-13, version 2.0.62* Useless ### 1/5 — An awful app *2026-01-07, version 2.0.61* Every single time i go into this app, i require to update it. The amount of updates is ridiculous! ### 1/5 — Needing a lot of improvement *2025-12-10, version 2.0.59* Clunky and awkward Deleted it Rather pay more and get a proper service ### 1/5 — App Login “Freezing” *2025-11-26, version 2.0.57* The last two times, months apart, that I have tried to book an appointment or order a prescription, the app will not respond to either login attempts, or password changing. It just freezes and does nothing. ### 1/5 — A very poor app. *2025-11-14, version 2.0.57* Clumsy, slow and does not seem very secure. ### 1/5 — Overseas *2025-11-12, version 2.0.57* It didn’t let you log in from overseas. That’s rather unhelpful if you’re travelling for work or on holiday and you need to get access to your medical details out prescriptions. So much for a self service app that can only be used in NZ… ## Most praised reviews (10 highest-rated) ### 5/5 — Solid *2026-01-13, version 2.0.62* Quite simple in the set up and a few little quirks to work through but works flawlessly for me, simpler payment through app and Face ID additions have been great. ### 5/5 — Works well *2025-06-26, version 2.0.49* Works well, never had a problem with it. Saw all the negative comments and can’t understand why. ### 5/5 — Works *2025-03-27, version 2.0.42* Does what it’s supposed to do. I don’t know what people are complaining about. ### 5/5 — Great eHealth App *2024-03-31, version 2.0.23* I found this app to be intuitive and easy to use. I can find test reports with no issues, schedule appointments and pay bills. Everything is where it supposed to be. ### 5/5 — A Gem of a Medical App! *2023-10-17* I rarely write app reviews, but I couldn't resist sharing my thoughts on this fantastic medical app. I was a bit skeptical at first due to some negative reviews, but I am glad I gave it a chance! This app has been a game-changer for me. It's incredibly user-friendly and intuitive. The layout is well-designed, making navigation a breeze. I was able to find everything I needed without any hassle. One of the standout features for me is the wealth of information it provides. The content is not only comprehensive but also up-to-date. It has become my go-to for checking my medical information, and it has never disappointed. The negative reviews I saw here had me concerned, but after using the app extensively, I can confidently say that those concerns were unfounded. It's evident that the developers have been hard at work, constantly improving the app. If you're in need of a reliable medical app that's easy to use and packed with valuable information, give this one a try. It's truly a gem among medical apps, and I couldn't recommend it more. Don't be swayed by past negativity, it’s in the past and now it’s much more better and improved. Thank you kindly. ### 5/5 — Issue logging in - now resolved *2023-08-20, version 2.0.10* App was working perfectly for me on IOS iPhone 13 till an updated version of the app, couldn’t log on at all. Quickly fixed though and now works perfectly, great App to easily have both ways messaging with my Practitioner & Nurse, check on & reorder meditations, today received a reminder of my 5-yearly immunisation. Keep up the great work! ### 4/5 — Hopefully, the app can be improved. *2025-09-19, version 2.0.52* The current apps are already very convenient for patients, such as scheduling appointments with doctors and requesting repeat prescriptions. However, the apps do not offer the option to schedule appointments with nurses. For example, patients who need regular injections must call to make an appointment, but patients may not always be able to make phone calls. It would be great if the app could be improved in this regard. ### 4/5 — Finally usable. *2024-05-27, version 2.0.26* Started off terrible but lots of performance updates recently and finally seems to actually be decent app now. A lot more responsive and no longer just a wrapper around a web app. Keep up the good work. ### 4/5 — App is 4/5 *2024-02-20, version 2.0.22* Great app to access health and medical information, booking appointments and reordering prescriptions. May see delays of mails and information being updated or added. ### 4/5 — Useful App *2023-09-06, version 2.0.12* I really like the app. I find all the information useful. I like checking my test results and use the filter to see results for a particular test. I like the diagnostic tab and find all the tabs useful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*