# MyINFINITI App

> Connected car app for INFINITI owners with remote access and vehicle management. (iPhone/iPad app by Nissan North America Inc..)

- Source: https://appshunter.io/ios/app/myinfiniti-app/id1529917696 (this page in markdown: same URL + `.md`)
- Developer: [Nissan North America Inc.](https://appshunter.io/developer/379138349)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.85/5 from 14,466 App Store ratings · 175 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 296 MB
- Languages: English, French
- Released: 2022-08-28
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/myinfiniti-app/id1529917696/reviews.md

## What is MyINFINITI App?

The MyINFINITI App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your INFINITI to your compatible iPhone or Apple Watch. 

The MyINFINITI App is available for use by all INFINITI clients, though the experience has been optimized for vehicles 2014 and later. The complete MyINFINITI experience is available for clients with an active INFINITI InTouch® Services Premium package, available for select models 2018 and newer.* For a complete list of available features for your specific vehicle, or to access or start your subscription, visit owners.infinitiusa.com. 

With the Premium package trial or subscription and a compatible vehicle, you can:
•	Remotely start and stop your vehicle**
•	Remotely lock and unlock your vehicle’s doors
•	Remotely activate the horn and lights
•	Search for, save and send points of interest to your vehicle
•	Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes)
•	Locate your vehicle
•	Access your latest Vehicle Health Report
•	Keep tabs on your vehicle with customizable boundary, speed and curfew alerts***
•	Connect with an INFINITI Personal Assistant®

The following MyINFINITI features are available to all INFINITI owners regardless of subscription status:
•	Manage your INFINITI account and preferences
•	Make a service appointment with your preferred retailer****
•	Receive notifications to make you aware of any applicable vehicle recalls or service campaigns
•	View your vehicle’s service history
•	Refer to your vehicle’s INFINITI maintenance schedule
•	Access FAQs
•	Access helpful guides and manuals specific to your vehicle
•	Review Warranty information, tow coverage, and Roadside Assistance coverage
•	Connect to Roadside Assistance
•	Access the IFS Account Manager app
•	Connect directly with INFINITI to get assistance or ask questions

For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.infinitiusa.com/intouch/legal.
* Models 2018 or newer that are not eligible for INFINITI InTouch® Services are as follows: 2018 (Q50, Q60, Q70, QX30), 2019 (QX30, QX50), 2020 (Q50, Q60, QX50, QX80), and all 2021 models. 
** Remote Engine Start System to be used only in accordance with laws or rules in effect in your vehicle’s location.
*** Before deleting a vehicle from your account, it is recommended that you delete all personal data and delete any alerts you have set (Speed, Boundary, and Curfew Alerts).
**** Service appointment booking experience may differ based on retailer selected.
IMPORTANT INFORMATION: The INFINITI InTouch Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all INFINITI vehicles equipped with the 3G cellular network will be unable to connect to the 3G network and unable to access the INFINITI InTouch Services features. Clients who purchased an INFINITI vehicle with this type of hardware must have enrolled in INFINITI InTouch Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.infinitiusa.com/connect/support-faqs.

## Key features

- Remote vehicle start/stop
- Remote lock/unlock doors
- Vehicle status monitoring
- Points of interest search
- Vehicle health reports
- Customizable alerts
- Service appointment booking

## What do users think of MyINFINITI App?

Overall sentiment: negative

**Pros**

- 🚀 Convenient remote start and controls
- 📊 Helpful vehicle information and diagnostics
- 👍 User-friendly and intuitive app

**Cons**

- 🐛 Inconsistent and unreliable functionality
- 🔒 Accessibility issues for some users
- ⏱️ Slow response times and connection problems
- 🤔 Confusing and frustrating user experience

**Commonly reported bugs**

- Remote start feature not working consistently
- Vehicle location and mileage not updating properly
- Frequent sign-out issues and login problems

**Most requested features**

- Ability to schedule remote start times
- Integration with smart home/voice assistants
- More detailed vehicle status and health reporting

## Recent user reviews (10 of 175)

All indexed reviews: https://appshunter.io/ios/app/myinfiniti-app/id1529917696/reviews.md

### 1/5 — Similar to dial up Internet

*2026-07-26, version 3.12.110*

Have to sign in every time you use it, takes as long to log as to connect to dial up. Rarely works in full and is unreliable.

### 5/5 — My Infinite

*2026-07-21, version 3.12.110*

I love it wouldn’t trade it for anything else!!!! A very smooth ride.  10/10 I highly recommend better go and get you a QX 80 sensory.

### 3/5 — Awful reliability

*2026-07-20, version 3.12.110*

For a moment paid subscription, this should work all the time.  But fails to start my car too often

### 1/5 — Barely works

*2026-07-17, version 3.12.110*

It isn’t ready for release, unless you have a lot of time to kill closing opening deleting reinstalling you will not enjoy this app on your qx80

### 5/5 — App is great, latest update broke mine

*2026-06-01, version 3.12.86*

The app is really nice, five stars. Latest update (end of May) broke most features. Also the engine start timer is now 10 minutes instead of 20, which is not helpful. Please go back to when it was perfect!  Thank you!

### 1/5 — App won’t work

*2026-05-28, version 3.12.86*

I’ve had my Infiniti for 5 months and for 3 months my app has not worked. It is always saying my car is unlocked when it’s not. I can’t use any remote features from my app at all because of this. I’ve called and went to the dealership and all I get is excuses.

### 5/5 — The best decision ever

*2026-05-05, version 3.11.74(3)*

I love my Infinity app. I don’t know what I would do without it. I’ve never had any issues with starting my car locking the door putting it on Val mode communicating next oil change I give it a 10 if I was able to thank you.

### 1/5 — Auto start works 1% of the time.

*2026-04-25, version 3.11.74(3)*

Terrible app.. auto start almost never works. Waste of time.

### 5/5 — Great feature

*2026-04-07, version 3.11.74(3)*

This app is very useful. It allows me to know what’s going on with the vehicle and the advanced features are great.

### 1/5 — Horrible app

*2026-04-01, version 3.11.74(3)*

Does not update daily. Can’t talk to anyone but a chat. I have had my car for 4 mos. Still have the same mileage and info from Dec.

## Frequently asked questions about MyINFINITI App

### What does the MyINFINITI App do?

The MyINFINITI App provides a comprehensive ownership experience for INFINITI vehicles. It offers remote access features like starting and stopping your car, locking/unlocking doors, and activating the horn and lights. It also allows you to monitor vehicle status, receive maintenance reminders, and book service appointments.

### What are the key features of the MyINFINITI App?

Key features include remote vehicle start/stop, remote door lock/unlock, vehicle status checks (fuel, tire pressure, etc.), locating your vehicle, receiving vehicle health reports, setting customizable alerts (speed, boundary, curfew), and booking service appointments with your retailer. Some advanced features require a subscription.

### Is the MyINFINITI App free to use?

The MyINFINITI App is free to download and use. However, certain advanced features, such as remote start, remote door lock/unlock, and advanced alerts, require an active INFINITI InTouch® Services Premium package subscription, which may have associated costs.

### What vehicles are compatible with the MyINFINITI App?

The app is available for all INFINITI clients, but the experience is optimized for vehicles 2014 and later. A complete set of features is available for clients with an active INFINITI InTouch® Services Premium package on select models 2018 and newer. Specific compatibility details can be found on owners.infinitiusa.com.

### How can I use the MyINFINITI App for vehicle maintenance?

The app allows you to easily manage your vehicle's maintenance. You can view your vehicle's service history, refer to its INFINITI maintenance schedule, and make service appointments directly with your preferred retailer through the app. You will also receive notifications for recalls or service campaigns.

## Version history (last 5 releases)

### 3.12.110 — 2026-07-06

Bug fixes and performance improvements

### 3.12.92 — 2026-06-15

Bug fixes and performance improvements

### 3.12.92 — 2026-06-15

Bug fixes and performance improvements

### 3.12.86 — 2026-05-28

Minor bug fixes and performance improvements.

### 3.12.85 — 2026-05-27

•	Edit service appointments without starting over
•	Improved subscription and billing experience for easier plan and trial management
•	Faster access to IFS with fewer sign-in steps
•	New maintenance reminders for eligible vehicles to help you stay on track
•	Privacy, messaging, and reliability enhancements for a smoother experience

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## More apps by Nissan North America Inc.

- [NissanConnect® EV & Services](https://appshunter.io/ios/app/nissanconnect-ev-and-services/id407814405)
- [INFINITI Personal Assistant®](https://appshunter.io/ios/app/infiniti-personal-assistant/id555090287)
- [NissanConnect® Services](https://appshunter.io/ios/app/nissanconnect-services/id985318403)
- [IFS Account Manager](https://appshunter.io/ios/app/ifs-account-manager/id1046591963)
- [NMAC Account Manager](https://appshunter.io/ios/app/nmac-account-manager/id1046594742)
- [NNA Driver's Seat](https://appshunter.io/ios/app/nna-drivers-seat/id1416804656)

All apps by Nissan North America Inc.: https://appshunter.io/developer/379138349

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*