# MyINFINITI Canada > Vehicle management and financial services app for Canadian INFINITI owners. (iPhone/iPad app by Nissan Canada Inc..) - Source: https://appshunter.io/ios/app/myinfiniti-canada/id665354043 (this page in markdown: same URL + `.md`) - Developer: [Nissan Canada Inc.](https://appshunter.io/developer/634641047) - Category: Utilities - Price: Free - Rating: 4.66/5 from 1,332 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 253 MB - Languages: Canadian English, French (France) - Released: 2013-08-01 - Data updated: 2026-08-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myinfiniti-canada/id665354043/reviews.md ## What is MyINFINITI Canada? Enhance your driving experience with the MyINFINITI Canada App. Enjoy effortless access to your vehicle's key features right from your compatible iPhone or Apple Watch. With remote access, security capabilities, and detailed vehicle maintenance information, managing your INFINITI has never been more convenient. INFINITI Financial Services (IFS) customers can now also access their IFS accounts directly through the MyINFINITI Canada App, allowing them to view contract details, view past transactions, download statements, and much more. Manage your IFS account on the go with the MyINFINITI Canada App. Easily access your INFINITI Protection coverage, view your plans and coverage summary, and explore additional protection options from the product library - all within the app. All Canadian INFINITI owners can use the MyINFINITI Canada App. Owners with an active INFINITI InTouch® Services Premium package subscription will experience enhanced app functionality. This package is available on the following vehicles: • 2018-2019, 2022+ QX80 • 2022+ QX60 • 2018-2020 QX60 with navigation • 2022-2025 QX55 • 2022-2025 QX50 • 2019 QX50 with navigation • 2018-2019 Q70 • 2022 Q60 • 2019 Q60 with navigation • 2022-2024 Q50 • 2019 Q50 with navigation 2020-2021 INFINITI Q50, Q60, QX50, and QX80 do not support INFINITI InTouch® Services. With an active INFINITI InTouch® Services Premium package subscription, you can: • Remotely Engine Start/Stop* • Remotely Door Lock and Unlock • Remotely activate the horn and/or lights • Search for and send points of interest to your vehicle • Be notified of Maintenance Alerts and Scheduled Maintenance notifications • Set customizable boundary, speed and curfew alerts** The following MyINFINITI features are available to all INFINITI owners, regardless of INFINITI InTouch® Services subscription status: • Manage your INFINITI account and preferences • Make a service appointment with your preferred retailer*** • Receive notifications about vehicle recalls or service campaigns • Refer to your INFINITI’s Maintenance Schedule • Access FAQs • Access helpful guides and manuals specific to your vehicle • Review Warranty information, tow coverage, and Roadside Assistance coverage • Connect to Roadside Assistance • Manage your IFS Account • Manage your INFINITI Protection coverage * Vehicles equipped with factory Remote Engine Start. Remote Engine Start System to be used only in accordance with laws or rules in effect in your vehicle’s location. ** Before deleting a vehicle from your account, it is recommended you delete all personal data and all alerts you have set (Speed, Boundary, and Curfew Alerts). *** Service appointment booking experience may differ based on retailer selected. ## Key features - Remote vehicle access (start, lock, unlock) - Vehicle maintenance information - INFINITI Financial Services account management - Protection coverage details - Service appointment booking - Vehicle recall notifications ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/myinfiniti-canada/id665354043/reviews.md ### 4/5 — Qx50 2025 *2026-01-21* 4 stars **Developer response:** Please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ### 1/5 — Terrible connection *2025-12-23* This app has been nothing but issues on my iPhone ever since I bought my vehicle in the summer of 2024. I have a QX 55 2024, and whenever it gets cold outside, the app doesn’t work which defeats the purpose of having the app to be able to remote start my vehicle, it won’t lock it. It won’t remote start it. It won’t do anything not even track my car. Ridiculous. I only gave it a one star because it doesn’t allow me to do zero. **Developer response:** Thank you for your feedback. For support, please reach out to MyNISSAN App Support by dialing (844) 908-0077 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at (615) 675-9338. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ### 2/5 — Issues *2025-11-06* Nothing but issues with the app. Keep getting an error message and I can’t reliably start my vehicle or access documentation **Developer response:** Thank you for your feedback. Please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ### 1/5 — Worked for a month then it quit. *2025-11-04* Bought a new 2025 QX 80 and the app worked for a month and then cut out. I can’t use my hands-free driving without the app. I’ve had it into Infiniti multiple times and they do an update and one more part works, but I still cannot get the app to connect to the vehicle. When somebody spends a lot of money on a car, they expect it to work and this app is a joke. The hands-free driving was one of the perks as to why we bought the vehicle and not having access to that because of an app is really disappointing. If I could return this vehicle, I would. **Developer response:** Hello. We regret to hear of your frustrations. Please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday, 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you. Thank you. ### 1/5 — Glitchy *2025-08-22* Very glitchy with qx80 2025. Spins to start vehicle . Horn sounds shows unlocked doors when locked. Not reliable. Luxury vehicle and app useless **Developer response:** Thank you for your feedback. For support regarding your concerns, please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (855) 426-6621. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ### 2/5 — Send to vehicle restore needed *2025-06-23* I have used the app functionality with several vehicles on the iPad for 13 years as the keyboard is far easier to use than the iPhone. The iPad app still connects to the vehicle and destinations can be found without difficulty. However, the functionality to send destinations to the vehicle ceased to work on the iPad starting some three months ago. Note that the heading description on the App Store says “iPad, iPhone, Apple Watch”, the compatibility on the App Store says” Works on this iPad” and the Infiniti Connect manual states that the app is compatible with the iPad. On behalf of myself and the numerous other users who use the iPad extensively I ask that the key send to vehicle function be restored. I have already talked several times to the help desk who asked that I raise the issue here. ### 1/5 — Terrible *2025-03-20* This app hasn’t worked in a week. All while I’m paying for it. Will be cancelling and asking for refund . ### 1/5 — App *2025-02-15* The app barley works. More often it won’t start my QX60. **Developer response:** Please contact MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ### 1/5 — No auto sign in *2025-01-04* What happened to face recognition?? It is so inconvenient to have to keep signing in. Especially when you are in a hurry!! Can you add window roll up option as a feature? Most people second guess if they rolled the windows up after leaving the car. An option to roll them up from the app would be awesome!! **Developer response:** For support regarding your concerns, please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ### 1/5 — Messy roll out of new app *2024-10-12* Can’t log in. Can’t reset. Can’t bother. **Developer response:** Please contact MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you. ## Frequently asked questions about MyINFINITI Canada ### Does MyINFINITI Canada have ads? No, MyINFINITI Canada does not contain advertisements. The app is free to download and use without any ad interruptions. ### What is the latest version of MyINFINITI Canada? The latest version of MyINFINITI Canada is 9.12.92, which was last updated on June 16, 2026. ### What devices support MyINFINITI Canada? MyINFINITI Canada is available on iPhone, iPad, and Apple Watch devices. ### What is the age rating for MyINFINITI Canada? MyINFINITI Canada has an age rating of 4+, making it suitable for a wide range of users. ### How often is MyINFINITI Canada updated? MyINFINITI Canada was last updated on June 16, 2026, indicating regular updates to improve functionality and add features. ### How can I manage my INFINITI Financial Services account with MyINFINITI Canada? INFINITI Financial Services customers can access their accounts directly through the app to view contract details, past transactions, and download statements. ### What are the benefits of an active INFINITI InTouch® Services Premium package subscription? With the premium subscription, users can remotely start/stop the engine, lock/unlock doors, activate horn/lights, send points of interest to the vehicle, and receive maintenance alerts and customizable boundary/speed/curfew alerts. ### What features are available to all INFINITI owners, regardless of subscription status? All owners can manage their INFINITI account, make service appointments, receive recall notifications, access maintenance schedules, guides, manuals, warranty information, and connect to roadside assistance. ## Version history (last 5 releases) ### 9.12.92 — 2026-06-16 • App optimizations and improvements ### 9.12.85 — 2026-06-01 • App optimizations and improvements ### 9.11.74 — 2026-03-26 • App optimizations and improvements ### 9.11.69 — 2026-02-24 • App optimizations and improvements ### 9.10.57 — 2025-11-20 • Refreshed user interface • New onboarding screens highlight features specific to your vehicle • App optimizations and improvements ## More apps by Nissan Canada Inc. - [Nissan LEAF Canada](https://appshunter.io/ios/app/nissan-leaf-canada/id450031231) - [MyNISSAN Canada](https://appshunter.io/ios/app/mynissan-canada/id997960258) - [INFINITI Elite Canada](https://appshunter.io/ios/app/infiniti-elite-canada/id1012560858) - [Nissan Protect Canada](https://appshunter.io/ios/app/nissan-protect-canada/id1012575962) - [INFINITI Dash Cam Recorder CA](https://appshunter.io/ios/app/infiniti-dash-cam-recorder-ca/id6503172166) All apps by Nissan Canada Inc.: https://appshunter.io/developer/634641047 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*