# MyIRVING — user reviews

> 141 indexed App Store user reviews of MyIRVING by Irving Oil Limited, rated 4.76/5 from 2,792 ratings.

- Source: https://appshunter.io/ios/app/myirving/id1491217322/reviews
- App overview in markdown: https://appshunter.io/ios/app/myirving/id1491217322.md
- Rating breakdown: 5★ 1,941 · 4★ 125 · 3★ 43 · 2★ 17 · 1★ 69

## What do users think of MyIRVING?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy to use
- 💡 Convenient mobile pay option
- 👍 Secure payment with app
- 🚗 Useful for tracking rewards

**Cons**

- 🐛 App crashes or doesn't work
- 🤔 Confusing setup and login process
- ⚠️ Unreliable location detection
- 🔒 Privacy concerns with personal info required

**Commonly reported bugs**

- Invalid credentials error when trying to log in
- Pump payment not working at many locations
- App unable to detect nearby stations correctly

**Most requested features**

- Display gas prices in the app
- Allow linking to mobile wallets like Apple Pay
- Improve app stability and reliability
- Simplify account setup and login

## Newest reviews (10 of 141)

### 4/5 — Update: Cannot access multiple checking accounts from one login ID

*2026-08-12, version 6.0.0*

Update: I discovered that you can in fact add multiple Irving Rewards Cards to the mobile app so you essentially need to create another Rewards Card account under a separate email and then attach that to a separate checking account. Then, you can add both rewards cards to the mobile app and pick between the two when filling up.  Original review: While I appreciate the simplicity in using my mobile app to pay for gas at the pump with touch-to-pay, I am extremely disappointed that this app does not allow you to select different checking accounts under the same app login credentials. You have to log out of the app and log back in under a different email address that is attached to a separate checking account. That eliminates the time savings, ease of use and not having to carry separate Irving Rewards cards for those of us that wish to use this feature when filling up our personal vehicles that need to be attached to a personal checking account but yet select a business checking account when I’m fueling up my business vehicles. Other fuel companies like Sunoco Rewards allow you to have multiple checking accounts under the same app login. Irving Oil’s app should allow for the same in my opinion.

### 3/5 — Cannot access multiple checking accounts from one login ID

*2026-08-04, version 6.0.0*

While I appreciate the simplicity in using my mobile app to pay for gas at the pump with touch-to-pay, I am extremely disappointed that this app does not allow you to select different checking accounts under the same app login credentials. You have to log out of the app and log back in under a different email address that is attached to a separate checking account. That eliminates the time savings, ease of use and not having to carry separate Irving Rewards cards for those of us that wish to use this feature when filling up our personal vehicles that need to be attached to a personal checking account but yet select a business checking account when I’m fueling up my business vehicles. Other fuel companies like Sunoco Rewards allow you to have multiple checking accounts under the same app login. Irving Oil’s app should allow for the same in my opinion.

### 3/5 — Disappointed

*2026-07-29, version 6.0.0*

Says I should have paid 3.99 a gallon, but it charged me $4.06, not sure why

### 2/5 — Didn’t get the discount using Irving debit.

*2026-06-26, version 6.0.0*

Purchase gas via the Irving app. Price on reader board was 3.49 a gallon regular unleaded. I had an additional .13 on my account which I used.  Pump came up at 3.69 a gallon before pumping. Did not get . 13 cents or 3.49 a gallon. What gives Irving debit pay? I’d add photos but review will not allow it.

### 2/5 — Bad Update

*2026-04-23, version 6.0.0*

Ever since the latest update the mobile pay feature doesn’t work. Attempt to pay at pump causes a SALE CANCELLED message.
Paying at kiosk with QR Code fails with a card issue but when immediately retrying it succeeds proving there is no Irving Debit Pay card link problem.

### 2/5 — Unhappy

*2026-03-02, version 5.0.3*

This app is terrible it won’t take my email address or pin number that I've been using right along. I can’t link my credit card with my rewards card. It worked ok until I got a new credit card, now I can’t link them. I give up.

### 3/5 — Show gas prices

*2026-02-15, version 5.0.3*

Would be nice if gas prices were published in the app.

### 4/5 — Pretty cool

*2025-12-19, version 5.0.3*

Using I one debit pay is pretty cool. However, since we can’t add it to Apple Pay is there a way you can create a widget so that we can just tap it and make it faster to pay?

### 1/5 — Overpaid

*2025-12-16, version 5.0.3*

Was expecting to pay 2.70gal was charged 2.85gal don’t think I will be buying at Irving again! Could have paid less closer to home.

### 2/5 — It’s good when it works

*2025-12-06, version 5.0.3*

It’s good when it works but lately I’ve been saying that pumps are unavailable. Then I was locked out of buying gas for 24 hours. This is insane !

## Most critical reviews (10 lowest-rated)

### 1/5 — Cannot sign on

*2026-08-07, version 6.0.0*

It says my username or password is invalid, but the same username & password work fine on the Irving rewards website.

### 1/5 — Card sucks

*2026-07-27, version 6.0.0*

Doesn’t accept my account and declares you have a fake name if your last name is hyphenated. Expect you to jump through hoops because they operate in the dark ages. No thank you.

### 1/5 — Unable to reset password/unable to log in

*2026-07-16, version 6.0.0*

Unbelievably frustrating

### 1/5 — App Is Not User Friendly

*2026-07-07, version 6.0.0*

I have struggled to use this app! No matter what I have done it won’t take my PIN, and it doesn’t recognize my information. I’ve had to call customer service more than once and I haven’t gotten very far. If you use this app, please make sure you have someone walk you through it and set it up over the phone.

### 1/5 — Biggest scam going

*2026-05-11, version 6.0.0*

This app and company lure you in with this easy app, it’s all BS stay away from this app their “easy debit pay” the whole thing puts you through so many hoops you just don’t use it and you end up paying more for gas

### 1/5 — Does not work

*2026-05-04, version 6.0.0*

Have had card for years and worked fine.  Last 3 or 4 years card and program have not worked. Have connected to app and sent emails about the problem have ask for guidance every time told there is. Nothing wrong with and yet still not getting my discount I fill up my truck 3 to 4 times a week and am going to other stations now and getting a discount with there card but not the Erving card

### 1/5 — App stops working after update

*2026-04-18, version 6.0.0*

This has happened twice now. They push out an update and then you can't sign in. It gives some random ER 3 error. Try again after some time. Doesn't anyone test their updates anymore.

### 1/5 — Was nice for a few fill ups.

*2026-03-22, version 5.0.3*

App stopped working as soon as Iran took a hit. Since there has been no way to get it up and running. Uninstalled/ reinstalled, checked updates. Called and the service center no help. These companies are straight up stealing our data and giving us nothing back.

### 1/5 — Poor app

*2026-03-09, version 5.0.3*

Every time it never recognizes the info you enter.  The pump shuts off randomly when pumping.  Today 11 cents. Over 2k in account.  Not worth the trouble.  Have to go somewhere else to get gas after being here for 20 min!

### 1/5 — Horrible

*2026-02-21, version 5.0.3*

This app is horrible, it sometimes works & sometimes does not, won’t let you pay at the pump or in store. Defeats the purpose of saving 10 cents/gal. You call support for help & they’re completely incompetent, they just waste your time with no solution. Deleted my account & the app. Will never buy gas from Irving again!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Irving Brattleboro

*2026-07-17, version 6.0.0*

Good service, best price

### 5/5 — Get it

*2026-06-21, version 6.0.0*

Saved my life

### 5/5 — Love!

*2026-06-05, version 6.0.0*

Saves time and money! Nothing more valuable than that in this economy.

### 5/5 — Priceless!

*2026-06-02, version 6.0.0*

Store Has always been clean and neat; always well stocked; and $.20 off per gallon for gas?
Who could not shout about that?

### 5/5 — $ave $$$$

*2026-03-28, version 5.0.3*

My whole family uses Irving and we save a lot of money. I love when you get the extra bonus discount.. You can’t go wrong. The app makes it even easier to save.

### 5/5 — Great apps and services

*2026-03-22, version 5.0.3*

Excellent and effective service  with Irving Debit pay

### 5/5 — Pay on app

*2026-03-20, version 5.0.3*

I have misplaced my physical card and did not know you could pay through the app. It was great!!

### 5/5 — More convenient vs swiping&tapping at pump. First use of app on phone today after 12+ yrs w/MyIrving

*2026-03-19, version 5.0.3*

Thanks! Particularly nice when weather is cold and blustery with serious Maine precipitation.

### 5/5 — Love the convenience

*2026-01-24, version 5.0.3*

After forgetting my purse , I realize I’m almost out of gas.
Thank goodness for the convenience of paying from the app!

### 5/5 — Great

*2026-01-17, version 5.0.3*

Unbelievable, 5 stars

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
