# MyJacksonEMC > Mobile utility account management for billing, payments, usage, and outage reporting. (iPhone/iPad app by Jackson Electric Membership Corporation.) - Source: https://appshunter.io/ios/app/myjacksonemc/id1450401393 (this page in markdown: same URL + `.md`) - Developer: [Jackson Electric Membership Corporation](https://appshunter.io/developer/1450401392) - Category: Utilities, Productivity - Price: Free - Rating: 3.20/5 from 70 App Store ratings · 14 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 29 MB - Languages: American English - Released: 2019-03-03 - Data updated: 2026-07-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myjacksonemc/id1450401393/reviews.md ## What is MyJacksonEMC? MyJacksonEMC is a mobile application that provides self-service options for members to easily and securely access their online account, pay their Jackson EMC bill, monitor daily energy use and more. See the many advantages of MyJacksonEMC: • Make and view payments made via MyJacksonEMC • Residential members may pay with Visa®, MasterCard® or Discover® with no convenience fee and sign up for recurring payments via MyJacksonEMC. • Easily access billing information and manage your account 24/7 from personal computers, smartphones and tablets. • Check your daily and hourly usage and compare usage history. Visit www.myjacksonemc.com/ to view tutorials. “Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - Find interactive tools and graphs that allow you to look at current and past energy use, determine average energy use and set a monthly target to help avoid unexpected high energy bills. Contact Us - Easily contact Jackson EMC by email or phone. News - Jackson EMC knows the importance of keeping members informed. Monitor news that may affect your service such as rate changes, outage information, energy efficiency tips and upcoming events. Report an Outage – Report an outage directly to Jackson EMC. Members can also see service interruption and outage information. Office Locations – See facility and payment locations on a map. ## Key features - Secure account access - Bill payment and history - Energy usage monitoring - Outage reporting - News and updates - Office location finder ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/myjacksonemc/id1450401393/reviews.md ### 1/5 — Can’t log in. *2026-03-31* This app is useless because I can’t log in. It will say log in failed all the time. ### 1/5 — Log in issues *2024-05-03* I can’t get past the log in even with the Face ID. This is the 4th month with this issue. ### 1/5 — Usually fine to pay a bill *2024-04-15* Lately the app won’t sign in. Been having to use the website which wouldn’t be so annoying if it didn’t insist on using the app that won’t sign in…I look forward to a fix ### 1/5 — 2 accounts *2023-09-16* I can't t see uses and billing for both accounts ts because you merged my bills to one ling address and app is just giving total this won’t work for me ### 5/5 — First Time *2023-03-08* I’m young and this is my first time ever dealing with any sort of electrical company. I have had nothing but great service and an easy time working with Jackson EMC! This app has allowed me to watch my usage of electricity by a day to day or weekly basis. It’s a very neat tool and paying bills on this app is secure and the simplest thing ever! Setting up an account with Jackson EMC in the very beginning was also very easy and I am grateful for the wonderful customer service I experienced a year or two ago when I first joined on! (I have never had any issues while here and never needed to call CS again). Unfortunately I am moving out of Jackson EMC’s range to another county, they will be missed! ### 1/5 — Paperless billing NAG is STILL broken *2022-09-02* Constantly nags about choosing paperless billing. Select NO then SAVE and the next time you log in it’s nagging about it again. For what I’m paying in electric charges you can afford a stamp. ### 1/5 — Sits at logon screen forever *2022-08-03* It just sits forever at the logon screen whether I use faceid or password. It started doing this a few months ago. Was great. Useless now. ### 3/5 — Works…kinda *2022-01-25* The app works ok in the way it’s designed. The problem is that the info given isn’t very helpful. I can see the kWh usage for the week. Great, what does that translate to in dollars? Sure I can look up rates and do math but other (coughGAPOWERcough) apps do this automatically. When I try to see the CURRENT period usage it takes me to the PREVIOUS period usage which I can see on my past bill so that’s pointless. Again, I think it does what it’s designed to do, I just think the design needs to be reworked. ### 3/5 — Useful for paying bills but can never see usage *2022-01-08* Keep trying to track usage but all I see is usage data still loading. Worked for the first few days but hasn’t worked since last week. ### 1/5 — Can’t open app on IPad *2021-02-26* Just downloaded app, I was able to browse during initial login. I closed out and tried reopening the app and it tries to automatically log me back in but crashes. It will not allow me to type in my login information. ## Frequently asked questions about MyJacksonEMC ### How do I pay my bill with MyJacksonEMC? MyJacksonEMC allows you to make and view payments directly within the app. Residential members can pay with Visa, MasterCard, or Discover without a convenience fee and set up recurring payments. ### Can I see my energy usage with MyJacksonEMC? Yes, MyJacksonEMC provides interactive tools and graphs to monitor your daily and hourly energy usage. You can also compare usage history and set monthly targets. ### What if I have an outage and need to report it using MyJacksonEMC? You can easily report an outage directly to Jackson EMC through the app. The app also provides information on service interruptions and outages. ### Is MyJacksonEMC available on all devices? MyJacksonEMC is available for iPhone and iPad. You can access your account 24/7 from personal computers, smartphones, and tablets. ### How often is MyJacksonEMC updated? The latest version of MyJacksonEMC is 25.4.0, and it was last updated on November 10, 2025. Updates typically include new features and performance improvements. ### What kind of news does MyJacksonEMC provide? MyJacksonEMC keeps members informed about news that may affect their service, such as rate changes, outage information, energy efficiency tips, and upcoming events. ### What is the age rating for MyJacksonEMC? MyJacksonEMC has an age rating of 17+. This is determined by app store guidelines and content suitability. ### Where can I find tutorials for MyJacksonEMC? You can visit www.myjacksonemc.com/ to view tutorials for the MyJacksonEMC application. These resources can help you navigate its features. ## Version history (last 5 releases) ### 26.3.2 — 2026-07-13 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.1 — 2026-06-22 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.0 — 2026-06-04 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.2.1 — 2026-05-05 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 25.4.0 — 2025-11-10 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ## Apps similar to MyJacksonEMC | App | Rating | Price | Category | | --- | --- | --- | --- | | [Sawnee EMC](https://appshunter.io/ios/app/sawnee-emc/id949993476) | 2.8 (57) | Free | Utilities | | [MyDoorView](https://appshunter.io/ios/app/mydoorview/id927403193) | 1.6 (31) | Free | Utilities | | [mySSEMC](https://appshunter.io/ios/app/myssemc/id868935711) | 2.8 (41) | Free | Utilities | | [myWaltonEMC](https://appshunter.io/ios/app/mywaltonemc/id674588911) | 2.7 (44) | Free | Utilities | | [FirstKey Homes Resident](https://appshunter.io/ios/app/firstkey-homes-resident/id1470476907) | 4.6 (7,569) | Free | Utilities | | [ZentroIQ](https://appshunter.io/ios/app/zentroiq/id1671484334) | 4.3 (43) | Free | Utilities | ## Related topics [jackson emc](https://appshunter.io/ios/topics/jackson-emc) · [my jackson emc](https://appshunter.io/ios/topics/my-jackson-emc) · [jacksons](https://appshunter.io/ios/topics/jacksons) · [jackson health system](https://appshunter.io/ios/topics/jackson-health-system) · [irwin emc](https://appshunter.io/ios/topics/irwin-emc) · [jysk energi](https://appshunter.io/ios/topics/jysk-energi) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*