# MyJax > Mobile connection to City of Jacksonville services for reporting issues and accessing information. (iPhone/iPad app by City of Jacksonville.) - Source: https://appshunter.io/ios/app/myjax/id943505013 (this page in markdown: same URL + `.md`) - Developer: [City of Jacksonville](https://appshunter.io/developer/526819638) - Category: Productivity, Utilities - Price: Free - Rating: 1.40/5 from 15 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 39 MB - Languages: American English - Released: 2014-12-15 - Data updated: 2026-07-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myjax/id943505013/reviews.md ## What is MyJax? MyJax, your mobile connection to City of Jacksonville, FL services, allows you to: •Report concerns such as blight, potholes, missed garbage collections, animals and a host of other issues •Pinpoint the issue location using GPS, attach photos, and receive automatic status updates from your smart device •View local points of interest •Review City news •Link directly to the City’s social pages •One touch dialing •Access to other City mobile apps •Look up garbage and recycle schedules, add those dates to their smart device calendar ## Key features - Report city concerns (blight, potholes, etc.) - Pinpoint issue location with GPS - Attach photos to reports - Receive automatic status updates - View local points of interest - Access City news and social pages - Look up garbage and recycle schedules ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/myjax/id943505013/reviews.md ### 1/5 — A sad representation to Duval *2025-06-08, version 7.0.4* 1/5 of our population can’t read above a 5th grade level. The fact they are doing a “Fight the Blight” campaign with so many grammatical errors.. “Flight the Blight?” Which is it?? Also NO ONE knows or uses the word BLIGHT!! If you’d like to hire me to do this app better, I’d do it for free. This is not it. Please. The “what’s around me” literally just takes you to download Google Maps, and once downloaded.. just actually pulls up the Home Screen on the app… it does nothing. Like please let a local or someone super tapped into the community take on this project. This is horrible. And needs to be inclusive to all literacy types. Digital and literal. ### 1/5 — Pointless App *2024-05-14, version 7.0.4* When you click login to get your personalized information, it sends you to the website. Completely useless app. ### 1/5 — Pointless *2023-03-07, version 7.0.4* There is no point in downloading this app—it is useless. It merely redirects you to Safari to log in. ### 1/5 — App is useless *2021-08-06, version 7.0.4* All this app does is redirect you to the website on your iPhone browser ### 1/5 — Poor app *2021-03-19, version 7.0.4* Why would I want app that just redirected to web sites? ### 1/5 — Barely an app *2020-11-20, version 7.0.4* It just has links that takes you out of the app to websites, that’s not an app. ### 1/5 — Trash after a recent update!!! *2020-07-15, version 7.0.4* Previous version was good, at least very easy to check the trash/recycle pickup date. Now it only directed you to a website and you need to login. TRASH!!!! ### 1/5 — Inadequate App *2020-05-27, version 7.0.4* Like the previous review pointed out this app only directs you to online mobile sites, which in essence defeats the purpose of having an app created. The app lacks functionality and ease of use. It seems as if the app was created for the purpose of just having an app. The app is poorly developed. It is not engaging. It is basically a dashboard. At best, it acts as a central hub that redirects you to a mobile site for city services. If Jacksonville plans to grow and expand and become more of a premier city, the technology it builds and employs should mirror that, beginning with this app. ### 1/5 — What is the point of the app? *2020-05-18, version 7.0.4* Can’t do anything within the app. Once you open it and click on something, it opens the browser and goes to the website. I can skip the app and go directly to the browser. Whoever came up with this stupid idea is an idiot. ## Frequently asked questions about MyJax ### What can I report using MyJax? You can report a variety of city concerns including blight, potholes, missed garbage collections, and animal issues. The app allows you to pinpoint the exact location of the issue and attach relevant photos. ### How do I track the status of my reports in MyJax? Once you submit a report through MyJax, you will receive automatic status updates directly to your smart device. This ensures you are informed about the progress of your reported concern. ### Can I view local information with MyJax? Yes, MyJax allows you to view local points of interest and review City news. It also provides direct links to the City's social pages for further engagement. ### Does MyJax help with garbage and recycling schedules? Absolutely. MyJax enables you to look up your garbage and recycle schedules. You can also add these important dates directly to your smart device's calendar. ### What devices does MyJax support? MyJax is available for iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems. ### How often is MyJax updated? The latest version of MyJax is 7.0.4, which was last updated on March 23, 2020. Users can expect updates to maintain functionality and potentially add new features over time. ### What is the age rating for MyJax? MyJax has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains content generally considered appropriate for young children. ### Does MyJax have ads? No, MyJax does not contain advertisements. As a free service from the City of Jacksonville, FL, users can access its features without interruption from ads. ## Version history (last 5 releases) ### 7.0.4 — 2020-03-23 Updated interfaces Updated to direct citizens to new MyJax customer site ### 6.0 — 2019-05-06 Updated for iOS 12 Bug Fixes ### 4.7 — 2016-06-06 Bug fixes ### 4.1 — 2016-01-20 - Fix photos not loading ### 4.0 — 2016-01-05 - iOS 9.2 compatibility fixes - Updated frameworks - Added support for 3D Touch home screen shortcut ## Apps similar to MyJax | App | Rating | Price | Category | | --- | --- | --- | --- | | [SQ Connect](https://appshunter.io/ios/app/sq-connect/id1476910983) | 3.1 (21) | Free | Productivity | | [St. Johns County Connect](https://appshunter.io/ios/app/st-johns-county-connect/id1527462317) | 3.4 (5) | Free | Productivity | | [ResponderApp](https://appshunter.io/ios/app/responderapp/id1569640151) | 2.1 (48) | Free | Productivity | | [Jacksonville CDJR Connect](https://appshunter.io/ios/app/jacksonville-cdjr-connect/id1620382108) | 5.0 (1) | Free | Productivity | | [Gate Sentry](https://appshunter.io/ios/app/gate-sentry/id896306989) | 4.8 (8,844) | Free | Productivity | | [Pikmykid Parent](https://appshunter.io/ios/app/pikmykid-parent/id1559538995) | 3.8 (872) | Free | Productivity | ## More apps by City of Jacksonville - [JaxReady](https://appshunter.io/ios/app/jaxready/id526819635) - [JaxLibrary](https://appshunter.io/ios/app/jaxlibrary/id1479835636) - [JaxDebrisTrack](https://appshunter.io/ios/app/jaxdebristrack/id1618762501) - [Jacksonville Waste and Recycle](https://appshunter.io/ios/app/jacksonville-waste-and-recycle/id6444501368) - [JAXPawFinder](https://appshunter.io/ios/app/jaxpawfinder/id6743934156) All apps by City of Jacksonville: https://appshunter.io/developer/526819638 ## Related topics [jax recycle](https://appshunter.io/ios/topics/jax-recycle) · [jax ready](https://appshunter.io/ios/topics/jax-ready) · [official jacksonville jaguars](https://appshunter.io/ios/topics/official-jacksonville-jaguars) · [jacksonville waste and recycle](https://appshunter.io/ios/topics/jacksonville-waste-and-recycle) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*