# MyKaarma

> Automotive dealership app for service customer communication and management. (iPhone/iPad app by MyKaarma.com.)

- Source: https://appshunter.io/ios/app/mykaarma/id1095490436 (this page in markdown: same URL + `.md`)
- Developer: [MyKaarma.com](https://appshunter.io/developer/953306323)
- Category: Business
- Price: Free
- Rating: 1.80/5 from 722 App Store ratings · 199 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 128 MB
- Languages: American English, German (Germany)
- Released: 2016-04-01
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mykaarma/id1095490436/reviews.md

## What is MyKaarma?

The myKaarma application is a mobile application for Automotive Dealerships. It provides functionality and features to streamline the interaction with Service Customers who have appointments or vehicles being serviced at the Dealership. 

It interfaces with most common Dealer Management Systems and allows the dealer to Communicate with the customer via email, text messages and voice calls.

## Key features

- Streamline customer interactions
- Service appointment management
- Vehicle servicing tracking
- Email, text, and voice call communication
- Dealer Management System integration

## What do users think of MyKaarma?

Overall sentiment: negative

**Pros**

- 🚀 Great tool for daily use
- 👍 Useful for customer communication
- 🚀 Mobility and efficiency

**Cons**

- 🐛 Constant crashes and glitches
- 🔋 Drains battery life
- 👎 Complicated and not user-friendly
- 🕰️ Slow performance and loading times
- 🔒 Frequent log-outs and need to re-login
- 🚫 Unreliable video uploads and functionality

**Commonly reported bugs**

- Videos not uploading properly
- Redo button too close to resume button
- Notifications for other users' cars
- Inconsistent behavior after updates

**Most requested features**

- Landscape mode for videos
- Ability to preview videos before sending
- Option to save login credentials
- Improved video quality and stability
- Better integration with other systems

## Recent user reviews (10 of 199)

All indexed reviews: https://appshunter.io/ios/app/mykaarma/id1095490436/reviews.md

### 1/5 — Rough app

*2026-08-20, version 1.180.0*

Never fails to crash and walkaround pics and videos never seem to finish uploading when I get to the desktop to write ros. Wish we used something else at work.

### 1/5 — Seems to be great if you’re an advisor, not so much if you’re a tech

*2026-08-19, version 1.180.0*

The dealership I work at switched to MyKaarma a few months ago. Using this app as a technician is pretty terrible. It doesn’t remember my login, logs me out constantly, and is overall very clunky. Having to re-log in with oily gloves 6 times a day is not fun. The desktop browser version of MyKaarma isn’t so bad, I still prefer Xtime but MyKaarma (on a browser) has some benefits. The AI video grader is pretty inaccurate in some aspects, as well. If you’re a service advisor, or anyone that sits at a desk, MyKaarma is probably great. It’s definitely geared more towards helping the advisors/sales over anything, it has slowed me down significantly as a technician. Wouldn’t recommend but we’re stuck with it now 👎

### 1/5 — Capability on Android

*2026-08-19, version 1.180.0*

When are you gonna get Android phone fully support with your Apps? Can’t force us to buy iPhone because I need to use your apps

### 1/5 — Freezing

*2026-08-12, version 1.180.0*

App gives me an error every time I load a video. It is annoying and losing money because of it.

### 1/5 — AI grading

*2026-08-12, version 1.180.0*

AI grading is not accurate. App also doesn’t work on android.

### 1/5 — Horrible app

*2026-08-12, version 1.180.0*

Barely works

### 3/5 — Meh…

*2026-08-03, version 1.179.0*

It gets the job done but could use a lot of polish, animations and transitions are non existent, dark mode app icon is light mode app when it’s in a un-collapsed folder for some reason but becomes correct dark mode icon when the app folder is collapsed, cannot upload video in background must be in foreground with screen unlocked to finish uploading video properly, inbox screen for messaging is kind of a joke, Just overall lacking a lot of polish and functionality for an other wise very functional (Allbeit limited at this time) work app. Basically all of the features of the desktop web app should be available to a better degree with the addition of mobile functionality like it already has.

### 1/5 — Close Out

*2026-07-31, version 1.179.0*

It will happen at least once a day where I take a picture to send to advisor, and the app will just close out. Also, sometimes after taking a picture, when typing a message with it, the keyboard will go into wide mode and I cannot undo it without closing out the app.

### 1/5 — Do NOT USE

*2026-07-30, version 1.179.0*

Terrible product, constantly updating and missing many things that would make it easier and more efficient. Time killer for the technician. Multipoint is a much better option.

### 1/5 — The AI is awful, the app itself is awful

*2026-07-25, version 1.178.2*

It never saves my videos, it will just not upload my videos or my PNA's

## Frequently asked questions about MyKaarma

### What does the myKaarma app do?

The myKaarma application is designed for automotive dealerships to streamline interactions with service customers. It helps manage appointments and vehicles undergoing service, facilitating communication through various channels.

### How does this app help dealerships communicate with customers?

The app allows dealerships to communicate with their service customers via email, text messages, and voice calls. This ensures customers are kept informed about their vehicle's service status.

### Does this app work with existing dealership systems?

Yes, the myKaarma application interfaces with most common Dealer Management Systems. This integration allows for a smoother workflow within the dealership's existing infrastructure.

### What are the main benefits of using this app for a dealership?

The primary benefit is streamlining the interaction with service customers, improving communication efficiency, and potentially enhancing customer satisfaction. It helps manage appointments and vehicle servicing processes more effectively.

## Version history (last 5 releases)

### 1.180.0 — 2026-08-11

Miscellaneous fixes in MCI

### 1.179.0 — 2026-07-29

1. Various updates in ServiceCart based walkaround.
2. Remembering the last navigated tab in the app.

### 1.178.2 — 2026-07-24

Miscellaneous improvement in MCI and Messaging

### 1.178.1 — 2026-07-14

Fixed Opcode search panel issues in check-in

### 1.178.0 — 2026-06-25

1. New OEM integrations in MCI
2. Improvement in MPI camera view

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## More apps by MyKaarma.com

- [DSD Direct Connect](https://appshunter.io/ios/app/dsd-direct-connect/id953306324)
- [MyKaarma Service Tab](https://appshunter.io/ios/app/mykaarma-service-tab/id1106951020)
- [DSD Direct Connect Light](https://appshunter.io/ios/app/dsd-direct-connect-light/id1127933083)
- [MyKaarma Germany](https://appshunter.io/ios/app/mykaarma-germany/id1553119955)

All apps by MyKaarma.com: https://appshunter.io/developer/953306323

## Related topics

[my karma](https://appshunter.io/ios/topics/my-karma) · [kaarma](https://appshunter.io/ios/topics/kaarma) · [my kaarma](https://appshunter.io/ios/topics/my-kaarma) · [automobile dealership app](https://appshunter.io/ios/topics/automobile-dealership-app) · [direct connect](https://appshunter.io/ios/topics/direct-connect) · [ipacket dealer](https://appshunter.io/ios/topics/ipacket-dealer) · [mykia nim](https://appshunter.io/ios/topics/mykia-nim) · [mclane sourcelink](https://appshunter.io/ios/topics/mclane-sourcelink)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*