# MyKey+ — Boldly Moving Our City Forward > Mobile fare payment and account management for IndyGo bus service. (iPhone/iPad app by Ohio Transit Risk Pool.) - Source: https://appshunter.io/ios/app/mykey-plus/id6758405084 (this page in markdown: same URL + `.md`) - Developer: [Ohio Transit Risk Pool](https://appshunter.io/developer/1465893052) - Category: Travel, Utilities - Price: Free - Rating: 4.20/5 from 9 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 64 MB - Languages: American English, Catalan, Dutch, French (France), German (Germany), Greek, Italian, Japanese, Romanian, European Spanish - Released: 2026-07-01 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mykey-plus/id6758405084/reviews.md ## What is MyKey+? IndyGo is excited to update the MyKey app! Using the MyKey fare system, riders have a convenient way to pay for IndyGo bus service, including all local bus routes and Bus Rapid Transit (BRT) routes. Using the MyKey app: •Create a MyKey account. • Pay your IndyGo bus fare by scanning your mobile app QR code on a MyKey fare validator. • Add value to your MyKey card or MyKey app using a credit or debit card. • Check your account balance of your MyKey card or MyKey app. • Transfer funds between your MyKey app and MyKey card(s). • Manage and update your MyKey account. • Set up auto-reload on your mobile app or fare card so that you never run low on funds. • Link your account to a family member or friend’s account so they can manage your fare media balance. • Plan a trip using IndyGo’s online trip planner. • Send messages to IndyGo Customer Service. • View your transaction history. When ready to ride, validate your fare by scanning the mobile QR code on a local bus or at a BRT station platform. In addition to the MyKey app, MyKey fare cards are also available to pay for your fare. Reloadable MyKey cards can be purchased at the Downtown Transit Center or any BRT station platform using a ticket vending machine. Your MyKey card and card balance can be managed and reloaded using the MyKey app. To pay with your MyKey card, simply tap your card on the fare validator target on a local bus or at a BRT station platform. Every ride needs to be validated using validators on local buses. When you create an account using the MyKey app, you will automatically have daily and weekly fare capping applied to your MyKey app and any MyKey cards associated with your account. With daily fare capping you will never pay more than $6 per day ($3 for reduced fare customers) and with weekly fare capping you will never pay more than $24.75 per week ($12.15 for reduced fare customers). The MyKey fare system will operate alongside the existing cash fareboxes, which will still be used for cash fare collection and vending of one-day passes. MyKey+, powered by EZfare. ## Key features - Create and manage MyKey account - Pay bus fares via QR code - Add funds with credit/debit card - Check account balance - Transfer funds between app and card - Set up auto-reload - Plan trips and contact customer service ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/mykey-plus/id6758405084/reviews.md ### 5/5 — Thanks! *2026-08-03* Love! Easy to use! ### 2/5 — Funds won’t transfer over *2026-07-11* I have about a 100 in funds on the MyKey app; this new one required i make a new account and my balance was at 0. I’ll stick with the original ### 1/5 — Low balance *2026-07-08* Keeps saying low balance (on the bus) when I use the last 2.75 on my account and the bus drivers keep pressing me like i didn’t pay n then I gotta show them that I paid. On the bus it should just say approved not (valid, low balance) it’s confusing n i don’t wanna have to keep defending myself like i don’t pay when I been riding the bus system in indy for over two years now with only two times I’ve had to ask for a Curtesy ride. Terrible, I like some of the new features but bus drivers treating me like I ain’t got money is crazy while there’s bums that ride for free everyday. ## Frequently asked questions about MyKey+ ### How do I pay my IndyGo bus fare with MyKey+? You can pay your fare by scanning the mobile app's QR code on a MyKey fare validator located on local buses or at BRT station platforms. ### Can I add money to my MyKey+ account? Yes, you can add value to your MyKey card or MyKey app using a credit or debit card directly within the app. ### What is the daily fare capping with MyKey+? With daily fare capping, you will never pay more than $6 per day for a standard fare ($3 for reduced fare customers) when using your MyKey+ account. ### Does MyKey+ allow me to manage multiple fare cards? Yes, you can manage and reload your MyKey card balance using the MyKey app, and transfer funds between your app and associated MyKey cards. ### Can I link my MyKey+ account to a family member? Yes, you can link your account to a family member or friend's account so they can manage your fare media balance. ### How often is MyKey+ updated? The latest version of MyKey+ is 8.3.89, and it was last updated on July 1, 2026, indicating regular updates for functionality and improvements. ### What devices is MyKey+ available on? MyKey+ is available for devices with an age rating of 4+, suggesting compatibility with a wide range of mobile devices. ### Does MyKey+ offer a trip planner? Yes, the app includes functionality to plan your trips using IndyGo’s online trip planner, making it easier to navigate your commute. ## Version history (last 2 releases) ### 8.5.21 — 2026-08-06 Minor fixes and enhancements ### 8.3.89 — 2026-07-01 No release notes. ## More apps by Ohio Transit Risk Pool - [EZFare](https://appshunter.io/ios/app/ezfare/id1465893053) All apps by Ohio Transit Risk Pool: https://appshunter.io/developer/1465893052 ## Related topics [mykey](https://appshunter.io/ios/topics/mykey) · [my key app](https://appshunter.io/ios/topics/my-key-app) · [mykey indygo](https://appshunter.io/ios/topics/mykey-indygo) · [neatpass](https://appshunter.io/ios/topics/neatpass) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*