# mykuya — user reviews

> 6 indexed App Store user reviews of mykuya by MKPH Technologies Pte Ltd, rated 4.09/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/mykuya/id1501461817/reviews
- App overview in markdown: https://appshunter.io/ios/app/mykuya/id1501461817.md
- Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 1

## Most critical reviews (6 lowest-rated)

### 1/5 — MR

*2022-04-07*

THE GREATEST PROBLEM IN MYKUYA SHOPPING APP IS THE ABSENCE OF CASH-ON-DELIVERY (COD) WHICH IS NOW THE NORM IN ONLINE SHOPPING. WHEN YOU SHOP HERE, YOU NEED TO PLACE YOUR CREDIT CARD INFORMATION. THIS IS VERY RISKY DUE TO THE PROLIFERATION OF PHISHING AND CREDIT CARD HACKING.

**Developer response:** Hi MR from Boyet-Embassy, 

Thanks for taking the time to leave a review. We actually opt to keep our transactions cashless for the safety of both customers and shoppers. We are PCI-DSS Compliant and all payments are 3D secure. 

Please message us at hello@mykuya.com for more information and assistance

### 2/5 — Cant add card

*2020-09-25*

How am i supposed to pay if i cant add my card to payment methods? An error shows up every time i try to do it

**Developer response:** Hi Johna, we apologize on the late response but wanted to now let you know that we have updated our app and should now work better than before! Please do check it out and we would be happy to assist you in any other concerns moving forward.

### 2/5 — User experience so confusing

*2020-04-13*

Hard to use. Too much info going on. Too much fluff at the expense of simplicity

**Developer response:** Hi Angela thank you for your feedback. We have since updated our app and would love for you to try. Also please feel free to provide us with more feedback through hello@mykuya.com

### 5/5 — Great App

*2022-06-01*

I love the overall user interface and app functions! Would definitely recommend to friends and family.

**Developer response:** Happy to serve & thank you for your kind words. We look forwarding to help you and your loved ones!

### 5/5 — Wl Use myKuya App Again

*2020-07-22*

22 July 2020

Kuya Benedict is quite efficient . And the monitoring thru Viber for 1st timers like myself was quite helpful. Thank you!

**Developer response:** Hi newbie 03V, thank you for your review. Looking forward to serving you again :)

### 5/5 — Awesome customer service

*2020-07-10*

:)

**Developer response:** Thank you, prmthsbnd for the 5 star rating!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*