# MyLakewood311

> Civic engagement tool for submitting service requests and city communication. (iPhone/iPad app by City of Lakewood, WA.)

- Source: https://appshunter.io/ios/app/mylakewood311/id1063760799 (this page in markdown: same URL + `.md`)
- Developer: [City of Lakewood, WA](https://appshunter.io/developer/1542654798)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.83/5 from 6 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 22 MB
- Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2015-12-14
- Data updated: 2026-06-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/mylakewood311/id1063760799/reviews.md

## What is MyLakewood311?

MyLakewood311 is your official civic engagement tool to stay in touch with the City of Lakewood. Our mobile application offers a simple way to submit issues, requests for service, questions and comments to the City. Service requests will be routed directly to the appropriate department for action. We will respond quickly and efficiently, while you can track the progress of your requests on the City website or mobile app. You can provide comments, follow other requests in our community and check out the latest City news and events.

## Key features

- Submit service requests
- Report issues and questions
- Track request progress
- Follow community requests
- View city news and events

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mylakewood311/id1063760799/reviews.md

### 1/5 — Broken

*2020-12-01, version 3.9.6*

App is broken. Can no longer log in or add data. City is not interested in fixing it. The app is toast.

### 1/5 — Excellent- HOWEVER...

*2020-10-07, version 3.9.6*

Excellent App - However, after two years of using it on a daily basis, it no longer functions. The App will not permit login or data entries. Problem began on or about September 28, 2020. Lakewood, Washington City administration is aware of the problem, but lacks personnel and motivation to correct the problem. This is extremely regrettable because it is the PRIMARY way for citizens to interact with local government.

## Frequently asked questions about MyLakewood311

### What is MyLakewood311 used for?

MyLakewood311 is an official tool for residents to submit service requests, report issues, and ask questions to the City of Lakewood. It facilitates direct communication with city departments and allows users to track the progress of their submissions.

### How do I submit a service request with MyLakewood311?

You can submit a service request by opening the MyLakewood311 app and navigating to the option for submitting new requests. You will be prompted to provide details about the issue or service needed, which will then be routed to the appropriate city department.

### Can I track the status of my requests in MyLakewood311?

Yes, you can track the progress of your submitted requests directly within the MyLakewood311 app. The app allows you to monitor the status of your submissions as they are processed by the city departments.

### Does MyLakewood311 have ads?

Yes, MyLakewood311 contains advertisements. As a free service, advertisements are displayed within the application.

### What devices does MyLakewood311 support?

MyLakewood311 is available for iPhone and iPod devices. It is designed to run on Apple's mobile operating systems.

### How often is MyLakewood311 updated?

The latest version of MyLakewood311 is 4.3.0, which was last updated on December 10, 2021. Updates typically include bug fixes and performance improvements.

### What is the age rating for MyLakewood311?

MyLakewood311 has an age rating of 4+. This indicates it is suitable for users aged four and older.

### What do users think of MyLakewood311?

User feedback for MyLakewood311 indicates a mixed reception, with an average rating of 2.8 stars from 6 ratings. This suggests there may be areas for improvement in user experience or functionality.

## Version history (last 5 releases)

### 4.3.0 — 2021-12-10

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-06-10

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-03-17

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-12-03

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 3.9.6 — 2017-02-23

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

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## Related topics

[kirkwood myhub](https://appshunter.io/ios/topics/kirkwood-myhub)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*