# MyLATITUDE > Patient app for LATITUDE™ NXT Communicator setup and status information. (iPhone/iPad app by Boston Scientific.) - Source: https://appshunter.io/ios/app/mylatitude/id1356637693 (this page in markdown: same URL + `.md`) - Developer: [Boston Scientific](https://appshunter.io/developer/469401132) - Category: Medical - Price: Free - Rating: 2.50/5 from 107 App Store ratings · 54 written reviews indexed - Age rating: 4+ - Requires: iOS 13 · 35 MB - Languages: American English - Released: 2018-03-13 - Data updated: 2026-08-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mylatitude/id1356637693/reviews.md ## What is MyLATITUDE? Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilize the LATITUDE™ NXT Communicator. Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient. MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions. LATITUDE™ NXT Patient Management System Important Safety Information LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring. The Communicator is designed to operate on standard telephone lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analog interface for connecting the Communicator. The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should be used only as authorized by the prescribing physician. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your physician if you have questions about any risks with using the Communicator or your implanted device. It is very important that the Communicator remain plugged into the power outlet. Your communicator should remain connected to a telephone line, ethernet adaptor or cellular adaptor. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 36 inches (3 ft.) away from televisions, VCRs, DVD players, personal computers, and other electronic equipment, when you are using the Communicator. It is recommended that the customer install a surge arrestor in the electrical outlet to which the Communicator is connected. Rx only (Rev.A) 92481216 © 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB ## Key features - Communicator setup guidance - Status light explanation - Communicator status information - Troubleshooting assistance - Device compatibility information ## Recent user reviews (10 of 54) All indexed reviews: https://appshunter.io/ios/app/mylatitude/id1356637693/reviews.md ### 2/5 — App Won’t Open *2026-03-06* I would love to use the app because I have a defibrillator but when I open the app, all it does is spin and spin and spin and never opens. I’ve tried to delete it and then reinstall it, but I cannot use it whatsoever. ### 1/5 — Very underwhelming *2026-02-10, version 2.25.0* App doesn’t do anything useful. It should be providing you with important data from the CRT directly but it doesn’t. Medtronic’s app does. Wish I knew that before going with Boston Scientific. ### 2/5 — Doesn’t sync with Apple Health *2025-09-04, version 2.24.0* Apple Health doesn’t even know that I have a loop recorder. It should. ### 2/5 — Manage Your Expectations *2025-09-02* This app only shows you a very limited amount of information from your ICD or ICM. It doesn’t connect to the implanted device and therefore it can’t monitor your device or be used to modify your device in any way. Once your very large, very slow, very not bluetooth implanted device spends 10-15 slowly downloading data to your communicator, then it is transmitted to the clinic. After that data has been analyzed, four data points are sent to this app. The battery life of the device (not detailed just that it’s normal), the status of the last report, and two other data points I can’t remember and aren’t worth taking the time to mention. I have it installed, but I’m thinking of uninstalling it. I can get more detailed information from the device clinic on a 6 month follow up than what this “app” shows to you. **Developer response:** Thank you for your review. If you would like to discuss this further with someone at Boston Scientific, please call Boston Scientific Patient Services at 1-866-484-3268; Monday-Friday, 8am-5pm CST. ### 1/5 — Maintenance? *2025-07-29, version 2.24.0* Maintenance has been going on for weeks. Is the app being discontinued or replaced? ### 1/5 — Quit working *2025-04-30, version 2.24.0* With as little information that this app gave me, it’s no big deal to just remove it from my iPhone. Crazy that a company like Boston Scientific can’t afford competent programmers to properly code an app. It did work last year then just stopped working. Rebooting the phone, reinstalling the app did not help. Should have insisted on Medtronics device. ### 4/5 — Offload app and reload *2025-04-23* Did not load on iPhone 16e with iOS 18.4.1. Worked fine when offloaded then reloaded (Worked fine on iPhone XR) **Developer response:** We appreciate the feedback and have forwarded it to our product team. Boston Scientific is always trying to improve the patient experience. ### 1/5 — Try harder *2025-04-03, version 2.24.0* People are interested in as much data as possible. This app provides none. ### 1/5 — Horrible App *2025-03-13, version 2.24.0* This app hasn’t worked in months! No updates? ### 3/5 — No functional use *2025-01-03* The app has NO functional use! It tells you what the lights mean, which is redundant to the instructions already given. I don’t understand why it doesn’t provide any useful information **Developer response:** Thank you for your review. If you would like to discuss this further with someone at Boston Scientific, please call Boston Scientific Patient Services at 1-866-484-3268; Monday-Friday, 8am-5pm CST. ## Frequently asked questions about MyLATITUDE ### What does the MyLATITUDE app do? The MyLATITUDE app is designed to help Boston Scientific patients who use the LATITUDE™ NXT Communicator. It provides guidance for setting up the communicator, helps users understand the status lights, and offers information about the communicator's status. It aims to save patients time and reduce the need to call customer support. ### Is this app a replacement for my patient manual? No, the MyLATITUDE app is not intended to replace your Patient Manual. It serves as a supplementary tool for setup and understanding status lights. For comprehensive information and instructions, you should always refer to your LATITUDE Patient Manual or contact LATITUDE Customer Support if you have questions. ### What is the LATITUDE™ NXT Patient Management System? The LATITUDE™ NXT Patient Management System is a remote monitoring system that allows your healthcare provider to access data from your implanted device. It is important to note that this system is not designed to assist with medical emergencies. If you are feeling unwell, you should contact your doctor or local emergency number immediately. ### What kind of phone lines does the Communicator work with? The Communicator is designed to operate on standard telephone lines commonly found in most homes. It may also function with other telephone systems like DSL and VoIP if they provide an analog interface for connecting the Communicator. Ensure your system has the necessary analog connection for proper operation. ### Can I use the Communicator with any implanted device? No, the Communicator is designed to work exclusively with the implanted device of the specific patient for whom it was prescribed. It will not function with other patients' implanted devices and should only be used as authorized by your prescribing physician. It is specifically designed for Boston Scientific devices. ## Version history (last 5 releases) ### 2.25.0 — 2025-11-03 Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes. ### 2.24.0 — 2022-09-14 Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes. ### 2.23.0 — 2022-01-11 Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes. ### 2.22.0 — 2021-11-04 Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes. ### 2.20.2 — 2021-07-28 Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes. ## Apps similar to MyLATITUDE | App | Rating | Price | Category | | --- | --- | --- | --- | | [ACH HealthCheck](https://appshunter.io/ios/app/ach-healthcheck/id1320101623) | 2.6 (126) | Free | Medical | | [MyZio](https://appshunter.io/ios/app/myzio/id975444227) | 4.8 (63,012) | Free | Medical | | [myMerlinPulse™](https://appshunter.io/ios/app/mymerlinpulse/id1491399428) | 3.7 (57) | Free | Medical | | [iPacemaker Device](https://appshunter.io/ios/app/ipacemaker-device/id1126088055) | 4.7 (356) | Free | Medical | | [MyCareLink Smart™ US](https://appshunter.io/ios/app/mycarelink-smart-us/id988957178) | 3.7 (271) | Free | Medical | | [ZOLL LifeVest](https://appshunter.io/ios/app/zoll-lifevest/id1670560056) | 3.4 (8) | Free | Medical | ## More apps by Boston Scientific - [Heart Connect Remote Software](https://appshunter.io/ios/app/heart-connect-remote-software/id1161012596) - [BSC Podcast](https://appshunter.io/ios/app/bsc-podcast/id1221970641) - [PainScale - Pain Tracker Diary](https://appshunter.io/ios/app/painscale-pain-tracker-diary/id1240897273) - [IVUS + Physiology Pro](https://appshunter.io/ios/app/ivus-plus-physiology-pro/id1316589763) - [Boston Scientific Events](https://appshunter.io/ios/app/boston-scientific-events/id1317999715) All apps by Boston Scientific: https://appshunter.io/developer/469401132 ## Related topics [boston scientific pacemaker](https://appshunter.io/ios/topics/boston-scientific-pacemaker) · [boston scientific latitude](https://appshunter.io/ios/topics/boston-scientific-latitude) · [apps for boston scientific patients](https://appshunter.io/ios/topics/apps-for-boston-scientific-patients) · [boston scientific](https://appshunter.io/ios/topics/boston-scientific) · [fitrx electrode](https://appshunter.io/ios/topics/fitrx-electrode) · [meditech expanse now](https://appshunter.io/ios/topics/meditech-expanse-now) · [my electrolux care](https://appshunter.io/ios/topics/my-electrolux-care) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*