# Myle Driver — user reviews > 102 indexed App Store user reviews of Myle Driver by Myle Technologies, rated 4.40/5 from 2,936 ratings. - Source: https://appshunter.io/ios/app/myle-driver/id1405864817/reviews - App overview in markdown: https://appshunter.io/ios/app/myle-driver/id1405864817.md - Rating breakdown: 5★ 2,338 · 4★ 119 · 3★ 94 · 2★ 33 · 1★ 352 ## What do users think of Myle Driver? Overall sentiment: negative **Pros** - 💰 Good pay - 👍 Consistent work - 🤝 Nice and professional team - 🚗 Lots of rides in all boroughs **Cons** - 🤖 Rude and unprofessional customer service - 💸 Low pay per ride - 🕰️ Long wait times for passengers - 🚫 Unreliable payment processing - 🚗 Unfair trip pricing and tolls - 🔒 Lack of transparency around policies and fees **Commonly reported bugs** - Issues with accepting new trip requests - App crashes and freezes - Incorrect trip details and pricing **Most requested features** - Improve navigation and address lookup - Add multi-tasking and landscape mode support - Provide more detailed trip information upfront - Implement better driver-passenger communication ## Newest reviews (13 of 102) ### 4/5 — Slow. *2026-06-10, version 4.9.3* Some time wrong direction ### 3/5 — Full of bugs *2025-12-22, version 4.7.1* There’s always problem excepting trips for the driver when Waze is on when you hit on the trip to accept on the notification bar, it doesn’t show on the app. When they send you a trip before you finish the last drop off it’s hard to accept. There’s always a bug. ### 3/5 — Low rate *2025-11-18, version 4.6.0* Myle have most fewer rate than others ### 4/5 — Support team *2025-11-05, version 4.6.0* I think Myles is doing great and I’m liking it but one thing I think drivers need respect from the support team they don’t speak professionally ### 4/5 — Hello!! *2024-12-30* I enter the phone number to sign up. However, it says it must be a Carrier type mobile number. What does this mean? Can you help me? ### 1/5 — Very bad company *2024-11-13, version 4.3.8* The worst company in America is the worst company Guys Don't work here at all, they just don't pay you a salary. I've been riding for 3 months for this for a trifle there, what for 150 for 160 dollars. I've been riding for a month to get this money there for more than a month already 3 months. If I worked in September and didn't get paid, it's already November. It doesn't work guys, I don't advise you, please, don't work. ### 1/5 — Fraudulent app and Ghost Company *2024-11-07, version 4.3.8* This app offers AAR jobs for drivers but they not paying for trips you provide for them. It’s scammers!!! ### 1/5 — Job *2024-11-04, version 4.3.8* This is the worse company to work with ever liers and stealing drivers money ### 1/5 — They still drivers payments and they don’t want to pay at all *2024-09-06, version 4.3.8* One of the worst companies, I don’t advise anybody to step in their office at all. They try to pay you as little as possible and they don’t even deposit your weekly check and they expect you to keep working for them big lawsuit against them!! ### 3/5 — Excellent app to work great interface *2024-08-20, version 4.3.8* Excellent app to work great interface super professional the only bad things is that they take to long to pay they take almost 3 weeks to deposit your payment if they improve that could be the best voucher apps in the market. ### 1/5 — Bunch of licensed scanners! Scanning poor drivers! *2024-07-03, version 4.3.8* Bunch of licensed scanners! Scanning poor drivers! ### 1/5 — worst pay per ride plus .. *2024-06-06, version 4.3.8* this company gives the lowest pay per ride, almost half of what other companies give for the same ride. The worst of all, they don't pay on time, it almost mid-june and i haven't received payment since first week of april. On top of that they never pick up call when you try to call about payment. i have been calling since last week, i waited for an hour on hold everytime, and i had to hang up because i was wasting a lot of time. I want to know if i can sue them for withholding my pay... ### 1/5 — These scammers do not pay drivers the money they earn. *2024-05-04, version 4.3.8* These scammers do not pay drivers the money they earn. ## Most critical reviews (10 lowest-rated) ### 1/5 — 1.When the application is running, the entire phone hangs and 2. after reaching a pickup location *2026-08-06, version 4.9.5* When the application is running, the entire phone hangs and after reaching a pickup location, the application automatically cancels the ride if it is for a good amount of money ### 1/5 — Dispatch *2026-07-07, version 4.9.4* Disorderly, disorganized ### 1/5 — Unfair payment for rides *2026-06-12, version 4.9.3* This app doesn’t have any standard for payment minutes and miles And if you’re stuck in a traffic, they don’t pay more Who said this app is the best in New York City? I’m so surprising for that. The best are Uber and Lyft only ### 1/5 — Less money, more time *2026-04-23, version 4.8.1* It’s shows the less time to reach destinations and give you less money. It’s a day time robbery. Don’t fall in there traps guys. They gonna rip you off. ### 1/5 — This company is a criminal organization *2026-04-09, version 4.8.1* They steal money back from completed trips ### 1/5 — Myle im gonna teach you lesson how to fallow state and city laws. *2026-02-03, version 4.8.0* These company its the worst app ever i seen. the app has no map the dispatch its horrible the pay its so low they break every single rule on the book they will make you drive 15-20min to the passanger make u wait nother 15min u have to call the passanger they will never answer their phone then you have to call dispatch wait at least 10 min so basically 40+ min wasted and you only get $5 no show fee. I went to the office i spoke to the mean asian guy very unprofessional i explained everything so basically he said it is what it is he admitted with his own mouth that they break the rules and they don’t care.nyc has rules its called minimum wage basically he said we don’t care everything documented and alot of screenshots of their fraud system. so since that day they flagged my account basically few days ago they suspended my account today went to the office they made me 2 hours bold guy front desk kept laying to my face telling me the guy named Igor its not here telling me he comes in at 1pm while Igor was upstairs. After 2 hours Igor shows up and tells me you’re done with us you’re account it’s suspended when i asked what is the reason he didn’t have answer then he switched blaming MTA he said we don’t know i said how can Mta suspended my account without any explanation amd MTA doesn’t own this company his response was they don’t need to explain anything hahah what a joke. Igor you mess with the wrong guy buddy i called Mta just the way i was thinking they told me no thats not true we can’t suspend anyone in myle app MTA has nothing to do with that company’s policy. Mr igor someone is lying most likely you and the unprofessional stuff u have in that office but we gonna find out tomorrow im calling TLC ,DPU ,Taxi union and hiring a lawyer im gonna put my name in your paycheck. ### 1/5 — Its experience on iOS phones is very bad. *2025-11-23, version 4.7.0* This app performs very poorly on iPhones; it's sluggish, has a complex interface, and lacks notification sounds. However, it runs perfectly on Android phones. We hope you can improve it to make it perfectly compatible with iOS. ### 1/5 — Be carful *2025-08-07, version 4.6.0* The worst app you can use for work ever seeing ### 1/5 — No management *2025-06-23, version 4.5.0* There is lot of things to write but they don’t care about the passengers and the drivers and only thing they care about their business. Even they don’t deserve one star. When anything happens and we call to call support we have to wait more than 15 minutes. Can you believe? Please update your office with necessary staffs. ### 1/5 — They are stealing TLC drivers money *2025-02-02, version 4.3.8* There was one time I decided to give these people a shot. I’m in New York City Tlc driver. Since 2016. The way these people price their trips are so disrespectful to drivers. I don’t know how these people got the contract to get these calls from whatever agencies the way they priced their trips is truly unfair to drive us that use the app. Please. New York City TLC investigate these people. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app *2026-07-16, version 4.9.5* i am work with myle , it best app for TLC drivers , Amazing 🤞 ### 5/5 — Mylène *2025-11-15, version 4.6.0* Very good ### 5/5 — Myle *2025-09-24, version 4.6.0* I love Myle company and the great way front desk dealing with drivers. Thank you Myle team and front desk guys. Especially the Fouad 🙏 ### 5/5 — Awesome *2025-09-17, version 4.6.0* This MYLE MTA Access -ARide app has been a very useful tool for drivers it makes trip management much easier with the clear eye details, navigation, support, and real – time updates the scheduling is more reliable, which helps reduce downtime and make driving more. Profitable. Payments are consistent and the system, and ensure drivers can maximize their time on the road overall this app is not only convenient but also beneficial for drivers looking to improve ### 5/5 — Need to improve *2025-08-02* Need to give a filter like other apps when we going to home need to give option for hone request so driver will able to take that ride near drivers home ### 5/5 — Good Company *2025-05-13, version 4.5.0* A good company to work with. ### 5/5 — Thank you Myle *2025-01-24, version 4.3.8* Is very good management. They help me and finished all my issues in few minutes. I would like to thank the guy who help me Fouad, He is vey helpful intelligent person. ### 5/5 — Myle Transportation *2023-01-06, version 2.2.7* Wonderful Company to Work For. 💰 ### 5/5 — They lied to us about the ride’s bonus but besides that it ok *2022-11-03, version 2.2.7* Ii ### 5/5 — Pay *2022-09-16, version 2.2.7* Don’t pay on time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*