# mylivechat — user reviews

> 52 indexed App Store user reviews of mylivechat by WEI WANG.

- Source: https://appshunter.io/ios/app/mylivechat/id824572465/reviews
- App overview in markdown: https://appshunter.io/ios/app/mylivechat/id824572465.md

## Is mylivechat safe?

Not enough ratings yet to assess mylivechat.

## Is mylivechat legit?

mylivechat appears to be a legitimate app. The AppsHunter Legitimacy Score for mylivechat is 83 out of 100 points across 7 verification signals from App Store and developer data.

## What do users think of mylivechat?

Reviews of mylivechat, a Productivity app, are mostly negative. What users like most: good for business notifications, works well when functional. Top complaints: app doesn't work, terrible performance. Summarized from real user reviews.

**Pros**

- 👍 Good for business notifications
- 👍 Works well when functional
- 👍 Free for most features
- 👍 Excellent tool for business
- 👍 Amazing that it's free

**Cons**

- 🐛 App doesn't work
- 🐛 Terrible performance
- 🐛 Slow in opening
- 🐛 Fails to connect
- 🐛 Freezes constantly
- 🐛 White screen on launch
- 🐛 Login issues
- 🐛 Not reliable
- 🐛 Barely usable
- 🐛 Crashes on startup
- 🐛 Does not work most of the time
- 🐛 Connection bugs
- 🐛 Default greeting message not working
- 🐛 New update is bad
- 🐛 App is old and slow
- 🐛 Looks like it was made by a rookie

**Commonly reported bugs**

- App doesn't work
- Fails to connect to iOS device
- Failure to log in
- App does not respond
- Slow software
- Freezes constantly
- White screen on iPhone X
- Not getting chat request pop-up notifications
- App not starting on iOS 13.1.3 or newer
- Can't log in
- Connection bugs all the time
- Cannot stay online, need to log off and back in
- New update is ridiculous, not receiving chats
- Doesn't allow to stay online
- Upgrade doesn't work, takes ages to load
- Cannot chat with people on website
- Default greeting message not available
- White screen when opening app
- App opens as a white screen with nothing on it
- Blank white screen
- App doesn't work anymore
- Sometimes see only white screen
- Not always connecting on device
- White screen most of the time
- Can't get past the white screen
- Only see a white screen
- White screen, cannot access chat console
- Last update was a year ago, not optimistic it will be fixed
- Blank white screen when trying to load app
- App appears to have died after latest iOS updates
- Tells me someone has entered the website, but no visitors shown
- Last update, app does not open at all
- Cannot connect to the server
- Stopped working on iPhone and iPad
- Won't load, cannot login
- Latest update doesn't work, refuses to login
- App needs a lot of work
- No notifications anymore
- Crashes on startup
- Push notifications don't work
- Login button doesn't work

**Most requested features**

- Option to delete old chats
- Fix screen not jumping up to allow typing
- Update for later versions of iOS
- Add typing indicator for visitor/agent
- Update for iPhone 6/6+ screen size
- Visual redesign needed
- Better notification sound options

## Newest reviews (16 of 52)

### 2/5 — Terrible performance

*2020-04-23*

I’ve been using this company for years. I even have a paid account. However the app provided is not done properly. It’s slow, and freezes constantly. It’s one of the worse I’ve used.

### 2/5 — Connection

*2019-08-03, version 3.0.21*

La connection bug tout le temps.

### 2/5 — Used to be better

*2019-06-09*

It use to be better , now I can’t stay online I have to log off and log back in please fix it

### 1/5 — Used to work

*2019-05-30, version 3.0.18*

Now completely broken - rubbish!

### 1/5 — New Update is BAD

*2019-04-25*

The new update is ridiculous. Like I would rather have the old one. I don't even receive chats anymore!!!!! I loved using mylivechat and now it's pointless to have it. It doesnt even allow me to stay online anymore.

### 1/5 — The upgrade doesn’t work

*2019-03-14, version 3.0.18*

Used the old version of the app and worked ok upgraded to new version now doesn’t work takes ages to load then can’t chat with people on website ..... please fix

### 2/5 — Default Greeting Message Not Working

*2019-01-30*

My default greeting message is not available anymore and when I have new users available, they don’t see my greeting message like it used to with the older version. Please fix this issue and thanks

### 1/5 — Does not work most of the time

*2018-12-29, version 2.1.2*

This app does not work most of the time. It will give me notifications for traffic but when I go to open the app it gives me a white screen.

### 1/5 — Does not work on my Iphone

*2018-12-26, version 2.1.2*

I wonder if the developer of this app ever read these comments. This app does not work on iphones; most of the time it opens as a white screen with nothing on it.

### 1/5 — WHITE SCREEN

*2018-11-02, version 2.1.2*

Great app if you just like looking at a BLANK WHITE SCREEN!

### 1/5 — App doesn't work

*2018-10-13, version 2.1.2*

This app doesn't work anymore

### 2/5 — Cool but........

*2018-10-03, version 2.1.2*

Works great but sometimes I get to see only white screen.. It’s very frustrating

### 1/5 — Not reliable

*2018-09-23, version 2.1.2*

You only get one type of alert tone (very soft & can’t hear) then the app rarely clicks thru and notifies you.  The desktop version is perfect, I wish they made the iPhone app version as good.

### 1/5 — White screen most of the time.

*2018-07-06, version 2.1.2*

This app works 1 out of 100 launch attempts at best. I always get a blank white screen. Useless when I wanted to love it so much.

### 1/5 — Can't get pass the white screen

*2018-06-18, version 2.1.2*

it's time for an update for the app or remove it completely it's useless, very disappointing

### 1/5 — White Screen

*2018-06-09, version 2.1.2*

Used to be great but now i only see a white screen

## Most critical reviews (10 lowest-rated)

### 1/5 — The app doesn’t work

*2025-03-25*

Really bad app doesn’t work

### 1/5 — Terrible

*2024-08-21, version 3.0.21*

This is a terrible app and looks like it was made by a rookie

### 1/5 — Slow in opening

*2023-11-15*

Why is it so slow on my phone and at times I need to delete the whole app and download it again before login in and it will still do same each time I try to open it again

### 1/5 — Forget about it for your mobile device

*2022-01-17, version 3.0.21*

Started using it back in 2018 or 2019. Regularly fails to connect to my iOS device. Customer support usually replies within a day or two saying the developer is aware of the situation. This most recent failure has been going on for several months now. FAILURE TO LOG IN! Fix it already!

### 1/5 — Too Old !

*2020-09-20*

Very Old & slow software 🤯

### 1/5 — Terrible performance!

*2020-03-22*

Trying to open app and getting nothing but white screen on iPhone X plus also not getting chat request pop ups notifications 80% of the time all random inconsistency no updates or fixes for many months!!!:((( I would not recommend this app to any one!

### 1/5 — Now not even starting!!!

*2019-10-22*

The mobile app is now not even starting on iOS 13.1.3
Or newer.... 

Great job...

Please fix this release

### 1/5 — Can’t log in

*2019-10-15, version 3.0.21*

Won’t let me log in even though I am using the correct ID username and password

### 1/5 — Does NOT work! You can’t log in. Reports in reviews over a year.

*2019-09-26*

... you can not even login!

### 1/5 — Horrible

*2019-09-05*

it never works !!!

## Most praised reviews (10 highest-rated)

### 5/5 — Issues

*2018-08-02*

Not always connecting on my device

### 5/5 — White Screen

*2018-05-24, version 2.1.2*

It used to work great. Now I’m getting a white screen, I get notifications, but I can’t access the chat console from my iPhone running iOS 11.3.1. It still works on my Mac running macOS High Sierra 10.13.4. I hope they fix the bug.

They got it fixed...working great again!!

### 5/5 — Excellent Tool for Business

*2017-01-11*

Only need best notification and style for the app... thanks

### 5/5 — Very amazing business

*2016-03-12*

I am loving how all my agents can connect through their phone and receive a notification when someone is trying to chat! I love that their is a computer software also . I am also AMAZED that this is free!! I am blown away . Keep it up. Also dont know if this is included already but would love to see when a visitor or agent is typing. Also PLEASE UPDATE TO LATER VERSION OF IOS. Thank you

### 5/5 — Great app

*2015-01-12*

Seems to work very well. Best chat app I have used yet!

### 4/5 — Great app but needs fixes

*2019-04-19*

Love the app and the fact that I have this ability to use with my business, but it really needs updated there's a lot of issues with it you need to add an option to delete old chats as well as on iPhone xs max the screen does not jump up to allow to store what I'm typing, please fix before I report the app to Apple!!!

### 4/5 — Good app but....

*2017-01-19*

As of last night it was working great but this morning I received a message that it cannot connect to the server. Stopped working on both my iPhone and iPad.

UPDATE!  The app has been updated just a few hours after it became inoperable. Thanks for EXCELLENT product support!!

### 4/5 — Not bad tool

*2016-12-31*

Considering it's free for the most of it, I quite like the tool and would recommend it to anyone.

### 4/5 — It works

*2015-09-24*

Not much really to say about the app. It works and does the job but nothing special or "wow."  It REALLY needs to be updated for iPhone 6/6+ screen size as everything is huge being in the old resolutions.  A total visual redesign is really needed but just update the resolution for current iPhones.

### 3/5 — Not working anymore?

*2021-10-29*

Recently updated to iOS 15 and the app doesn’t appear to respond anymore or allow me to log back in.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-13.*