# Mylo from Aegon — user reviews

> 78 indexed App Store user reviews of Mylo from Aegon by AEGON UK CORPORATE SERVICES LTD.

- Source: https://appshunter.io/ios/app/mylo-from-aegon/id6550910426/reviews
- App overview in markdown: https://appshunter.io/ios/app/mylo-from-aegon/id6550910426.md

## Newest reviews (15 of 78)

### 5/5 — Tony

*2026-08-12, version 1.0.21*

Excellent provider easy to use a great tool for keeping up to date with my pension

### 5/5 — Great service

*2026-08-12, version 1.0.21*

So easy and simple to use the app, if you need to make contact the reply back is quick and all questions answered, no messing definitely recommended 👍

### 5/5 — Great app

*2026-08-12, version 1.0.21*

Great app, really user friendly. Would be great if some pension/future planning features within the app

### 5/5 — Easy to use and navigate

*2026-08-12, version 1.0.21*

The Mylo app is really easy to use to combine pensions and update beneficiaries, it’s easy to navigate and gives a good overview of my pension

### 5/5 — Easy to use

*2026-08-12, version 1.0.21*

User friendly app, works well and the customer service response is quick

### 5/5 — Mr

*2026-08-12, version 1.0.21*

I have found Mylo to be so easy to use, hassle free and very informative, will definitely be staying with these throughout the future

### 5/5 — Great App

*2026-08-12, version 1.0.21*

Great app to use pension. Very easy. No funny business!

### 5/5 — Pension

*2026-08-11, version 1.0.21*

Good customer service and advice

### 5/5 — User Friendly

*2026-08-11, version 1.0.21*

User friendly app, I was able to track down some old pensions and combine them saving on fees etc. definitely recommend.

### 5/5 — Greatness

*2026-08-11, version 1.0.21*

What an great app, transparent and easy to navigate the app

### 5/5 — Quick and easy to navigate

*2026-08-11, version 1.0.21*

The Mylo app from Aegon is great for periodically checking in on your pension balance, its quick and easy to navigate

### 5/5 — Easy to use

*2026-08-11, version 1.0.21*

Helped me find my lost pensions and combined them. So easy and user friendly app.

### 5/5 — Seeing my pension grow

*2026-08-11, version 1.0.21*

Great to see my pension grow at a touch of a bottom only been using this app for a for short time but the amount my pension is growing is mind boggling . Easy to use app and shows your moneys and the growth in a way to navigate chartand easy to register with small amount of details . Hope it’s grown again the next time I log in 🤭.

### 5/5 — Aegon

*2026-08-11, version 1.0.21*

Very good service and easy to access and navigate through the app.

### 5/5 — Brilliant

*2026-08-11, version 1.0.21*

I had loads of lost pensions due to moving jobs when I was younger and Mylo has made it so easy to begin to merge them all together. Very quick to get into contact with them. No problems so far!

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs work bad UX

*2025-11-08*

The Aegon pension app was much better and had great improvements recently. I was told by my work place pension that we need to move to Mylo. Have joined this app only to find it is not working properly yet. Has lost the ease of the Aegon app. You go on the Profile page and there is NO WAY to return to the rest of the app. Did you even UAT this??? This is terrible user experience and poor fur accessibility. Why create a new app that is not as good as your old one? Now I have joined this, I cannot log in to the old app and return to what is usable. Sort it out BEFORE making people join.

**Developer response:** Thanks for sharing your feedback, we're sorry to hear this has been your experience. 
 
You should still be able to use the Aegon app for now, so you don't lose access while we continue moving over to Mylo. On Mylo, there should be a navigation bar at the bottom of your screen showing options like Home, Activity, Support and Profile. If this isn't showing for you, something isn't working as it should. 
 
So we can get this sorted, please email us at mylofeedback@aegon.co.uk, and we'll look into this right away.

### 2/5 — Very limited functionality

*2026-08-12, version 1.0.21*

This reminds me of a basic banking app from 2010. You can do very little in the app as most buttons push you through to the website. Great if you want to see your balance or recent contributions but not good if you want detailed performance, portfolio X-ray or to make changes.

### 2/5 — Poor

*2025-09-09*

Oh dear, despite completing several surveys over time and giving lots of feedback and suggestions, ‘Mylo’ is actually a retrograde step from the current app. The one (minor) plus is links to factsheets. Beyond that, the total performance return figure is wrong, there’s no transaction info, there’s no fund-level performance, analysis, holdings or cost data, there’s no transaction history. Sorry, developers, but have a look at the likes of Fidelity and Hargreaves Lansdown for an idea of what ‘good’ is. This app is basic in the extreme and falls hugely short of what Consumer Duty encourages you to do for investors.

**Developer response:** We’re sorry to hear that Mylo hasn’t met your expectations, especially after spending time sharing feedback and suggestions. 

We appreciate you highlighting what’s missing and what you’d like to see on Mylo – including the total performance return figure being incorrect. Our team's already looking into what might've gone wrong and will get this fixed as soon as possible.  

We have added a link from the app to your online Retireready portal, so you can still see all the information you need to, it’s just not yet built within the app, but it’s coming! We’re working hard on bringing these features into Mylo, so it’s really helpful to hear what our customers are interested in seeing.  

If you’re open to sharing more, we’d love to hear from you at mylofeedback@aegon.co.uk. Thanks for your feedback – we hope we can make things right and deliver an experience that better meets your needs and expectations.

### 4/5 — Mylo app review

*2026-08-14, version 1.0.22*

Downloaded Mylo a few months ago and didn't expect to use it as much as I do. The setup was straightforward, and everything feels pretty intuitive. I rarely leave reviews, but this is one of those apps that has genuinely been useful in my day-to-day routine. It's reliable, easy to use, and keeps getting better with updates. Clean design and reliable. It does what it promises without overcomplicating things.

### 4/5 — Easy to use

*2026-08-13, version 1.0.21*

I’ve been using Mylo for around 16 months now, I’ve found the platform simple to navigate and very easy to get used to. Would definitely recommend

### 4/5 — Mylo is good

*2026-08-12, version 1.0.21*

A good app. The only thing missing is an income projection section

### 4/5 — Good app

*2026-08-11, version 1.0.21*

I like this app definitely a lot better than the one i use to use so far the only downside I’ve found is the layout can be a bit confusing especially when first using the app

### 4/5 — Pension made easy

*2026-08-11, version 1.0.21*

Great app to see your pension quickly & easily

### 4/5 — Well designed and easy to use

*2026-08-11*

Intuitive and easy to use. All the basics for your pension are easily accessible in the app. The lost star is for fund switching, I personally like a bit more personalisation on this and clicking through to the website is easy enough, but the main website is hard to navigate. Overall a thumbs up and works well for most tasks.

### 4/5 — Easy to Use

*2026-01-15*

App is very easy to view and gives you a clear view of your pension at a glance and shows you the return in both % & £. Shows you which products you are invested in. Would be nice to see how much each investment has moved individually as well as the total portfolio

**Developer response:** Thanks so much for your review! We’re really pleased to hear that you're finding the app easy to use and helpful for getting a clear view of your pension, including your returns. 

We appreciate your suggestion about seeing individual investment performance. It’s really valuable feedback, and we’ll make sure it’s shared with the team as we continue improving Mylo.

## Most praised reviews (10 highest-rated)

### 5/5 — Mylo

*2026-08-16, version 1.0.22*

I recently added the Mylo app and used it to add a beneficiary, I had wanted to do this for ages but find doing things like this quite stressful but using the Mylo app from Aegon made this effortless, the process was so easy and I had managed to add my beneficiaries in a couple of minutes, now I don’t have to worry about that as I can see it’s done and can easily update it if I want to in the app.

### 5/5 — Great app

*2026-08-14, version 1.0.22*

Mylo is a great app to manage my pension funds on. The functionality of the app is very easy to you and everything seems logical on it. Very user friendly.

### 5/5 — Easy to use app, highly recommend

*2026-08-14, version 1.0.15*

Easy to log in, easy to navigate around the app, information and where to find it is clear and understandable, never had any issues, for someone that doesn’t know much about this subject I’m enjoying the simplicity and being able to understand every feature in this app!

### 5/5 — Nice app

*2026-08-13, version 1.0.21*

Easy to navigate app with my pension. You are able to do everything what you could do with old Aegon app

### 5/5 — MPSo

*2026-08-13, version 1.0.21*

Mylo pension app is very useful for me as I can monitor or check my pension’s performance and contribution anytime anywhere. If the app can manage the fund altogether instead of rely on the other app Retiready, thst will be perfect.

### 5/5 — Ease of experience

*2026-08-13, version 1.0.21*

Adding a beneficiary in the Mylo app was very convenient and easy. Great user experience.

### 5/5 — Nice and Easy!

*2026-08-13, version 1.0.21*

Simple to use and easy to understand. It gives you a clear picture of everything in one place, and transferring old pensions is quick and straightforward.

### 5/5 — Fantastic and easy to track

*2026-08-12, version 1.0.21*

Easy to use with everything on the app simple to navigate

### 5/5 — Gggjj

*2026-08-12, version 1.0.21*

Great app

### 5/5 — Well designed app

*2026-08-12, version 1.0.21*

Pensions are stressful and painful, typically… this app is a breath of fresh air and makes managing my pension and retirement less daunting and more enjoyable.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
