# myLU

> Liberty University's official app for personalized student information and campus news. (iPhone/iPad app by Liberty University.)

- Source: https://appshunter.io/ios/app/mylu/id1481851734 (this page in markdown: same URL + `.md`)
- Developer: [Liberty University](https://appshunter.io/developer/404928017)
- Category: Education
- Price: Free
- Rating: 2.40/5 from 200 App Store ratings · 61 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 14 MB
- Languages: American English
- Released: 2020-09-14
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mylu/id1481851734/reviews.md

## What is myLU?

Welcome to Liberty University's myLU app, a personalized, user-friendly experience on both desktop and mobile platforms. It organizes content so that you can access personalized updates and LU campus news all in one convenient location.
Features include the following:
- Customizable Set Navigation
- Customizable Newsfeed
- Application Pages
- myWidgets
- Academics
- Financial Check-in
- Financial Aid
- FlamesPass
- Student Checklist
- Liberty E-mail
- Liberty Flames Athletics
- Public Safety Protocols
- Push Notifications
- User Profile and Settings
- Search

## Key features

- Personalized updates
- Campus news
- Academics
- Financial check-in
- Student checklist
- Liberty E-mail
- Athletics updates

## What do users think of myLU?

Overall sentiment: negative

**Pros**

- 👍 Easy navigation (Yahweh our Breath)
- 👍 Helpful for pending tasks (Yahweh our Breath)
- 👍 Appreciated IT personnel (James Carroll Prince)
- 👍 Convenient for quick checks (Mars3942)
- 👍 Works great for some needs (CamRon3000)
- 👍 Organized links (JimothyYaDoofus)
- 👍 Easy to use (shanfost, Kati2019, Chad Moreno)
- 👍 Great improvement (Chad Moreno)
- 👍 Awesome app (Friggin Todd)

**Cons**

- 🐛 Never works (DaliBear3, Bruh69ballsdeep)
- 🐛 Broken app (D0Ul0S)
- 🐛 Constantly loads/spins (DaliBear3, 18Bran, Bart's wife arb)
- 🐛 Failure to connect (MommyGall3, prettyinink0402, Zach121482)
- 🐛 Unusable after update (18Bran)
- 🐛 Errors and connection issues (eatscrayonz)
- 🐛 Endless login loops (Twoody83, knod17, BookooFett, ConsumerReport!!)
- 🐛 White screen issues (RHudson80, cocopiccolo, Mars3942, Capclutch21, ....?!$)
- 🐛 Blocks Kaltura (iDude96, smcintosh182)
- 🐛 Difficult navigation (insertwittynicknamehereplease, Poe10:), De bice bear boos, parms655, Seriously? Must be a joke., Giant migit, jakoe marns, pinkiehunterbur, Tiaoziho)
- 🐛 Redirects to website (insertwittynicknamehereplease, WaveJoey, JimothyYaDoofus, Astropulse_, Naterhero47, Math Youotika, jack jonh english, Paola27)
- 🐛 Inconvenient login process (NatRussellG>^v, makthesmack, AJFond, saphh1224, Rayfemery)
- 🐛 Screen doesn't fit iPhone (Phillip Vasquez)
- 🐛 Hard to find information (parms655, jakoe marns, pinkiehunterbur, Seriously? Must be a joke., Giant migit, Paola27)
- 🐛 Old app was better (De bice bear boos, jakoe marns, pinkiehunterbur, Seriously? Must be a joke., Giant migit, Paola27, Tiaoziho)

**Commonly reported bugs**

- Cannot connect to network
- App just spins and cannot log in
- Session keeps expiring
- App doesn't work anymore
- Constantly loads and says failure to load
- Blocks Kaltura
- Endless loop of apps going back and forth to sign in
- Third party block issue
- Constantly fail to connect to the internet
- Stuck in perpetual loading or says cannot connect
- Constantly crashes and logs out
- Microsoft Authenticator not popping up
- White screen when trying to log on
- Hardly ever access email, only shows white screen
- Blank white screen upon opening
- Unable to login with unexpected error message
- Login loop
- Redirects to webpage for basic functions
- Cannot see washers and dryers
- Cannot find anything easily
- Logs you out daily
- Takes you to webpage for dining hours
- Does not come close to LU Today's functionality
- Login issues with Microsoft Authenticator asking for QR code or code and URL
- Endless sign in loop
- Keeps going back to Microsoft login screen
- Refreshing back to sign in page

**Most requested features**

- Bring back LU Today
- Improve app functionality beyond links
- Fix Kaltura video player issue
- Make app more mobile-friendly
- Add dining hours information
- Add bus maps
- Improve login process
- Fix screen fit on iPhone 15 Pro Max

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/mylu/id1481851734/reviews.md

### 1/5 — Not working at all

*2025-12-31, version 2.3.21*

Have not been able to connect to network for months now

### 1/5 — Never works

*2025-12-29, version 2.3.21*

I have not been able to use this app for weeks. I have even tried deleting it and redownloading it. I open the app and it just spins i can’t even log in I have to use the regular website even on my phone

### 1/5 — Is this a joke?

*2025-11-25*

Just delete the whole thing and start over. High schoolers can make a better app than this. Can’t even log in to the library and session keeps expiring. Even the actual website is trash and sends you to the app that does not work. Good to see my tuition is going to use!

### 1/5 — Broken

*2025-10-28, version 2.3.18*

App doesn’t work anymore

### 1/5 — Network

*2025-10-10, version 2.3.18*

Hasn’t connected to their network in weeks!

### 1/5 — No longer works

*2025-10-06*

My app just constantly loads and then says failure to load. Worked fine before this. Since the update it has become unusable, which is a shame because it was helpful keeping track of my class emails before.

### 1/5 — I do not recommend LU.

*2025-09-22, version 2.3.17*

I do not recommend liberty university. This is a school obsessed with tuition money and doesn't care about the well-being of the students.

### 1/5 — One of the worse apps ever

*2025-09-16, version 2.3.17*

Constantly has errors, never seems to be able to open up and constantly has trouble connecting. All of my other apps work just fine. Needs a lot of work

### 5/5 — Easy Navigation

*2025-05-23*

Super easy to see all that is needed and necessary, also good for pending tasks that you might’ve forgot about, regardless, Praise God

### 1/5 — Blocks Kaltura - An LU Requirement

*2025-02-22, version 2.3.9*

App still has bugs. Lots can be fixed. I’ve contacted LU help desk but received no solution for Kaltura. The video player within Canvas uses this media player but it’s blocked and can’t play in this app or within Canvas. Why does LU keep using it?

## Frequently asked questions about myLU

### What does the myLU app do?

The myLU app provides a personalized and user-friendly experience for Liberty University students. It organizes content to give you access to personalized updates, campus news, academic information, financial details, and more, all in one convenient place.

### What are the key features of the myLU app?

Key features include customizable navigation and newsfeeds, access to application pages, myWidgets, academic information, financial check-in and aid details, FlamesPass, a student checklist, Liberty E-mail, Liberty Flames Athletics updates, public safety protocols, push notifications, and a user profile with settings and search functionality.

### Is the myLU app free to use?

Yes, the myLU app is available for free. There are no in-app purchases or advertisements mentioned in the provided description.

### What kind of information can I find on the myLU app?

You can find a wide range of information relevant to Liberty University students, including academic progress, financial aid status, important campus news, athletic updates, and access to your Liberty E-mail. It aims to centralize student-related information.

## Version history (last 5 releases)

### 2.3.32 — 2026-08-11

2.3.32
08/06/26
Bug Fix
The Financial Aid Messages and Missing Documents section has been updated to resolve user interface issues related to underlined text, providing a cleaner and more consistent experience.
Enhancements
Updates have been made to FCI to add additional queries and XML support for non-student terms, improving data handling and search accuracy.
Online Writing Center myLU widget updates have been implemented, improving the widget's functionality and overall user experience.

### 2.3.31 — 2026-07-16

2.3.31

7/16/2026

Bug Fixes:

LUOA Deeplinking for Students
Student users are not able to make adjustments to their settings. However, when deeplinking directly into the profile, they were able to update settings. This has been fixed based on roles.
Hover States
Hover states have been updated throughout the application to provide a consistent user experience.
Athletics
External link icons have been added to links that take users outside of the app to provide consistency with the remainder of the application.

### 2.3.30 — 2026-06-25

6/25/2026
Design improvements:
Athletics
The dropdown selection for "All" has been updated to "All Sports".
Proper hover states have been implemented on the page.
Names without links have standard black text.
Navigation
The arrow when the navigation pane is closed now faces the appropriate direction.
For consistency, hover states have been updated throughout the application to provide a cursor.
myWidgets
Spacing for the Financial Aid tool tip has been updated to design standards.
Text color for FCI "Incomplete" message has been updated to design standards.

### 2.3.29 — 2026-06-11

2.3.29
6/11/2026
Bug Fix:
The network error page could not move forward, when clicking the Try Again button twice, to further troubleshooting pages where the helpdesk can help gather more information from the end user.

### 2.3.28 — 2026-06-02

2.3.28
6/02/2026
Student Checklist:
A Pending tab has been added to the Student Checklist app page.
myLU Profile:
Lines between content sections have been removed if users do not have roles to show multiple sections. 
myLU Surveys
Surveys have been added to myLU to gather user feedback on the application.

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All apps by Liberty University: https://appshunter.io/developer/404928017

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*