# MyMAA — user reviews > 228 indexed App Store user reviews of MyMAA by Yardi Systems, Inc., rated 4.69/5 from 2,411 ratings. - Source: https://appshunter.io/ios/app/mymaa/id6740172469/reviews - App overview in markdown: https://appshunter.io/ios/app/mymaa/id6740172469.md - Rating breakdown: 5★ 634 · 4★ 44 · 3★ 14 · 2★ 3 · 1★ 12 ## What do users think of MyMAA? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient and efficient - 💡 Helpful features like voice memos and photo uploads **Cons** - 🐛 Black background is hard to read - 🔧 Phone keyboard gets in the way when entering comments **Commonly reported bugs** - Occasional crashes or freezes - Compatibility issues with older devices **Most requested features** - Better categorization and sub-categories for maintenance requests - Improved user interface and readability ## Newest reviews (12 of 228) ### 3/5 — Issues and Communication *2026-06-18, version 26.4.0* I have only lived here since end of April 2026. I have had to have maintenance here on a weekly over the last month. Additionally with all things happening there is a huge lack of communication between us and the complex/management. I have to consistently call, send an email or go to the office for updates and issues! ### 4/5 — Mr *2026-06-01, version 26.4.0* Like the site but does not allow you to enter your availability ### 4/5 — Rating the app *2026-05-14, version 26.4.0* It is very user-friendly ### 4/5 — Works well *2026-05-08, version 26.4.0* Only 4 stars because I haven’t used it enough yet. ### 3/5 — needs fixing *2026-05-01, version 26.4.0* the apple pay tab is covered, unable to use apple pay, needs an update ### 5/5 — Best app for apt use *2026-04-30, version 25.8.0* This app is functional and user friendly. No issues since I’ve been using it. ### 3/5 — Nice bu *2026-04-30, version 25.8.0* The app itself is smooth and very easy to function. My only problem is why are you charging people to pay rent come on? Let’s stop being greedy. ### 5/5 — Easy to use *2026-04-29, version 25.8.0* Pay rent, request maintenance and alert the staff and security all from your smartphone. Fabulous!🙏🍷🏡 ### 4/5 — * *2026-04-28, version 25.8.0* My only issue with the app is that even though I selected to remember me, it still requires another step authorization to login. ### 2/5 — Maintenance requests *2026-04-26, version 25.8.0* There is only 3 options “Common Area”, “appliances” and “Electrical” what about Plumbing? Bathroom? And more. ### 5/5 — Placing a maintenance work order *2026-04-25, version 25.8.0* The MyMAA app is easy to use for making maintenance requests , once to are registered and the app is paired with your smartphone. Very user friendly ### 5/5 — App is easy to use *2026-04-21, version 25.8.0* My first time using the app to enter a minor request and it was fast and simple. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorly coded app *2026-06-24, version 26.4.0* Has options to remember log in. Does not remember. I could ramble on and on but required for my apartment so it stays ### 1/5 — Terrible validation system. *2026-06-03, version 26.4.0* It’s in the title. Wouldn’t recommend. Also the pool is tiny. ### 1/5 — UI/UX sucks *2026-06-01, version 26.4.0* Piss poor UI. Stupid in app notification blocks ability to make payment on rent day. ### 1/5 — $3.95 fee is crazy *2026-05-29, version 26.4.0* Nickel and dime the people at every turn ### 1/5 — Disgusting Property *2026-05-27, version 26.4.0* Horrendous ### 1/5 — Payment never went through had to pay charges *2026-05-02, version 26.4.0* Payments take forever to go through and then they charge you extra for penalties ### 1/5 — Mobile app okay, login terrible *2026-05-02, version 26.4.0* The switch to passwordless auth with short timeouts is the worst thing to happen to rentcafe. It’s great they support oauth, but why do I have to re-authenticate Every. Single. Time. Add support for faceid at a minimum. How is it easier to login to my bank than this app? As far as the mobile app experience itself, it’s okay. Certainly a below average experience but it’s better than nothing so I guess this is what we all have to live with. ### 1/5 — Rent payment *2026-05-02, version 26.4.0* Didn’t not work properly my first time using ### 1/5 — Resident *2026-04-05, version 25.8.0* 6706 ### 1/5 — Not user friendly at all *2026-03-07, version 25.8.0* There should be a way to make updates to existing maintenance requests and see when work is scheduled. It’s difficult to access documents and sometimes the app sends you in a loop to relog-in over and over when attempting to access documents. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy App *2026-06-11, version 26.4.0* Easy to navigate and submit requests. Like the photo and voice (have not tired this) option. ### 5/5 — Good Service *2026-06-10, version 26.4.0* On time service ### 5/5 — Yup *2026-06-02, version 26.4.0* It works ### 5/5 — App *2026-05-30, version 26.4.0* App is simple and smooth to use. ### 5/5 — Maintenance *2026-05-30, version 26.4.0* Randy arrived promptly & solved the problem in just a few minutes! ### 5/5 — Adnan *2026-05-30, version 26.4.0* Make my life easy to pay rental amount ### 5/5 — PAYING BILL FAST *2026-05-29, version 26.4.0* Awesome ### 5/5 — Amazing *2026-05-25, version 26.4.0* I sent a maintenance request and the next day they were here to fix the issue ### 5/5 — Easy to use *2026-05-19, version 26.4.0* It’s efficient, easy to use, and ### 5/5 — Love MAA *2026-05-03, version 26.4.0* I moved to MAA in April of 2024 sold my house wanted to live where I can get a peace of mind with no worries and found it I love the Maintenance Team MrJim is awesome the staff in the office has always been amazing super helpful and friendly I have no complaints at all --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*