# MyMagti — user reviews > 192 indexed App Store user reviews of MyMagti by MagtiCom LTD, rated 2.90/5 from 23 ratings. - Source: https://appshunter.io/ios/app/mymagti/id1005596171/reviews - App overview in markdown: https://appshunter.io/ios/app/mymagti/id1005596171.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 2 · 2★ 3 · 1★ 9 ## What do users think of MyMagti? Overall sentiment: negative **Pros** - 💡 Simple eSIM purchase process - 💳 Easy Apple Pay integration - 👍 Good network coverage - 🎨 Clever design metaphors (cocktails feature) - 📱 Face recognition support - 🔧 WiFi password management - 👤 Account number management **Cons** - 🐛 Frequent crashes and freezes - ⚠️ Identity verification not working - 🔌 Requires internet connection to function - 💳 Apple Pay consistently fails - ⏱️ Severe performance lag and slowness - 🔑 Login issues and server connection errors - 📱 Incompatible with older iOS versions - 🎯 Poor user interface design - 🚫 Unexplained logout without warning - ❌ Incomplete and unfinished features - 🆘 Inadequate customer support - 💰 Expensive pricing - 🔄 Language settings reset on each launch - 📊 Missing package expiration date display **Commonly reported bugs** - App crashes on launch - Identity verification fails - Apple Pay payment processing errors - Login server connection failures - Unexpected app closures during operations - Cocktails feature causes crashes - Blank white screen on startup - Incompatibility with iPhone 6, iPhone 5s, iOS 12 - Package expiration dates not displayed - Automatic logout without notification - Payment menu navigation broken - Undefined error on purchase attempts - App freezes on iPad navigation - Slow loading times (2+ hours reported) **Most requested features** - Offline mode for account access - Automatic password and login memory - Back button navigation - Detailed transaction history and analytics - Direct hotline contact feature - eSIM QR code recovery function - Package expiration date visibility - Improved UI/UX redesign - Support for older iOS versions - Persistent language preference ## Newest reviews (19 of 192) ### 2/5 — Так себе ... *2026-07-10* Пополнять в аппе невозможно, нет кнопок, обновить в Appstore тоже-вообщем,только БАГИ ### 1/5 — Impossible to register account *2026-02-10, version 7.39* This is the worst experience so far. Cannot register an account bc of this bugged app ### 1/5 — Just awful app and service *2025-10-23, version 7.35* You want to top up? You should enter number manually each time in this app. In roaming? Don’t forget to enable it in app, otherwise it doesn’t work. You have problem and contact support? After some basic scripted responses, they just close the chat. Problem is not solved, you said it explicitly to these “specialists “. ### 2/5 — ApplePay *2025-10-20, version 7.35* ინტერნეტი როცა არ მაქვს (არც wifi ვარ დაკავშირებული) და გასააქტიურებლად შევდივარ აპლიკაციაში ApplePay ით ვერ ვსარგებლობ. ### 1/5 — 1 star *2025-09-24, version 7.33* Worst service ever! ### 1/5 — So frustrating *2025-09-09* Please fire the designer or developer who did this to the login form. Biggest mobile operator in Georgia has login form and forget password form like worst ever. Don’t you guys use normal services in your day live? Look how they implement everything and COPY. Make a note in what format you expect phone numbers, add helpers, you understand that there’s no need to make your clients suffer for no reason , right? ### 1/5 — Horrible *2025-08-26, version 7.32* Just awful. Many glitches, chat is fallen too often ### 1/5 — საშინლად ცუდად მუშაობს აპლიკაციაც *2025-08-19, version 7.32* საშინლად ცუდად მუშაობს აპლიკაციაც ### 1/5 — მოერიდეთ ამ ოპერატორს *2025-08-16, version 7.31* It doesn't work anywhere and the mobile app constantly crashes. ### 1/5 — Pathetic *2025-08-09, version 7.31* Freaking corporation with millions of dollars or revenue, largest service provider in not a small country wishing being part of eu, the app looks and works like it is 1995 and has been made by someone’s nephew. Gosh, that is shameful to be so disgraceful to the client ### 1/5 — Awful *2025-08-06, version 7.31* The worst app in the world ### 1/5 — Worst app *2025-07-22, version 7.30* უპასუხისმგებლო კომპანია საშინელი ინტერნეტით და უარესი მომსახურებით. აპლიკაციაც სრული კრახი ### 1/5 — ვ *2025-07-18* რეგისტრაციის დროს კოდი არ მოდის. გამოასწორეთ რამენაირად ### 1/5 — contact chat *2025-07-13, version 7.29* Disappointed about contact Chat technical function. You can not see well text you receive from consultant, it is not well developed ### 1/5 — Very disappointing *2025-06-14, version 7.27* Too many technical issues! needs significant improvement ### 4/5 — Unable to pass documents verification *2025-05-27* Hi! Please check your feature to sign electronic contract: I’m trying to scan my passport and my face, but getting error that my doc number mismatches, but It’s correct. Please check ### 1/5 — Ужасное приложение *2025-05-12, version 7.26* Крадет деньги: заплатил за все через кассу и решил оставить на балансе 15gel, в результате, у меня уже 5 gel - в поддержке признали вину, но ничего пока не сделали для возврата денег. По мимо этого в приложении просто невозможно работать, поскольку очень много критических багов ### 2/5 — No possibility to change the default number in the app *2025-04-14, version 7.24* I have payed money to a wrong number and asked the support to transfer the traffic I bought to another number. Both numbers belong to me. They said it‘s not possible. I suggested them to help me to change the default number in my app not to make the same mistake later - they said it‘s not possible. I asked to fix the application, - they wished me a good day 😁 „amazing“ service support :// ### 1/5 — Very disappointed *2025-04-08, version 7.24* They're sold my number after one month inactive. The number was on hold and I paid for it. Worth Mobile operator ever ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid by all means *2026-07-14, version 7.42* Waste of money Doesn’t activate but charges money ### 1/5 — Неможливо зарєєструватися *2026-07-01, version 7.42* Дуже забагований мобільний додаток, я навіть не зміг зробити реєстрацію. ### 1/5 — Bad *2026-06-12, version 7.42* lmao, very bad ### 1/5 — ужасно *2026-04-30, version 7.39* приложение отвратительное, просит номер - пишу номер он дальше просит номер, ничего не работает ### 1/5 — Türkçe dil desteği *2026-04-04, version 7.39* Neden Türkçe dil desteği yok gürcüstanda yaşayan çok sayıda Türk ve öğrenci var ### 1/5 — Регистрация проблемная *2026-03-31* Без их номера нельзя пройти регистрацию… вы же интернет провайдер?! Зачем мне ваш номер? Если мне нужно только домашний интернет… и при этом нет возможности пройти регистрацию хотя бы по электронной почте… Колхоз червонно дышло ### 1/5 — самое удачное приложение, которое я когда-то использовал *2026-03-13, version 7.39* все лагает, плохо работает, телефон не видит, смс не приходит ### 1/5 — Worst provider ever *2026-03-12, version 7.39* Nothing good can be said about the company. Their internet often breaks down, they do not reply on the phone and can simply hang up on you at any moment. We got their super thin home internet cable broken and they can’t come and fix it for over 2 weeks, refusing to refund the mobile internet expenses that I’m having due to their poor work. Nonsense. Worst service and hardware I’ve seen. ### 1/5 — Невозможно завершить регистрацию *2026-03-07, version 7.39* 😒 ### 1/5 — Verification Not Working, Support Not Helpful *2026-02-11, version 7.39* Identity verification does not work in this app. I contacted the call center and received no real help — they just told me to use the website instead. This is not acceptable support. If the app can’t perform basic functions and the team doesn’t fix it, there’s no value in using it. ## Most praised reviews (10 highest-rated) ### 5/5 — I love it *2026-01-27, version 7.39* It is very good! ### 5/5 — Good *2025-03-18, version 7.23* Nice perfectly fine ### 5/5 — Gürcistan’da bir Türk-Cengizhan Oztunc *2024-11-16, version 7.18* Magticom kullanıyorum,çok hızlı ve Gürcistan’da heryerde kuvvetli sinyali var,tavsiye ederim. ### 5/5 — Visionary and simple *2024-05-26* There are many simple features in this app I've not encountered in other places. Easy to buy an ESIM, the 'cocktails' is a clever design metaphor and paying with Apple Pay is so simple ### 5/5 — Нормальное приложение *2024-05-20, version 7.13* Из минусов только невозможность его запустить, если деньги на счету закончились. Но, в целом, все отлично ### 5/5 — გამოსწორდა *2024-01-16, version 7.10* განახლების მერე, გასწორდა პროგრამა. სახეზეც მცნობს და მონაცემებიც ახსოვს:) მადლობა ### 5/5 — Good App *2023-10-25, version 7.2* Internet is not expensive and working good in Tbilisi and Batumi. I travelled by train from Tbilisi to Batumi and 90 % of route the internet was working well. Application is working good. Easy to refill balance and activate “cocktail”. ### 5/5 — Гуырдзыстоны Мады Дзыхы *2023-08-08, version 5.55* Уӕлахиз уӕт хӕдбар Ирыстон ### 5/5 — MyMagti *2022-07-31, version 5.23* Установил, зарегался, подключил. Всё очень просто, быстро, удобно ### 5/5 — вылетает! *2022-03-16, version 5.21* невозможно открыть приложение --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*