# MyMazda — user reviews > 2,031 indexed App Store user reviews of MyMazda by Mazda Motor Corporation, rated 4.70/5 from 204,853 ratings. - Source: https://appshunter.io/ios/app/mymazda/id451886367/reviews - App overview in markdown: https://appshunter.io/ios/app/mymazda/id451886367.md - Rating breakdown: 5★ 175,872 · 4★ 13,816 · 3★ 5,043 · 2★ 2,702 · 1★ 7,420 ## What do users think of MyMazda? Overall sentiment: negative **Pros** - 🚀 Remote start and lock/unlock functionality - 👍 Useful vehicle status alerts and notifications - 💡 Ability to check tire pressure and fuel level - 🚗 Helpful for tracking vehicle service history **Cons** - 🐛 Frequent connectivity issues and app crashes - ⏱️ Slow and laggy performance - 🔒 Unreliable security features (e.g., Face ID) - 📢 Excessive and confusing notifications - 🔌 Engine shuts off when opening door after remote start **Commonly reported bugs** - Inconsistent vehicle status updates - Issues with logging in and account management - Failure to properly display service history - Incompatibility with certain vehicle models and years **Most requested features** - Ability to control climate settings remotely - Integration with digital key/key fob for remote start - Easier management of notification history - Seamless Apple Watch app integration - More customization options for alerts and notifications ## Newest reviews (10 of 2,031) ### 2/5 — Application *2026-08-30, version 9.4.0* Action trop longue avant que cette ci soit exécuter ### 3/5 — Remote Start *2026-08-28, version 9.4.0* First time owning a Mazda, which I’m loving by the way, but I have never been able to utilize the remote start feature. ### 2/5 — Not Great *2026-08-26, version 9.4.0* Pretty useless app! No access to car stats like fuel etc. No remote opening function for CX60 ### 3/5 — Unresponsive *2026-08-24, version 9.4.0* Has issues with being unresponsive and long initial load times when opening app. Constantly having to sign back in and have to press the buttons multiple times before the vehicle does what I want it to do from app ### 1/5 — ALWAYS FAIL COMMAND ON MY 26 CX5 *2026-08-23, version 9.4.0* ALWAYS FAIL COMMAND ON MY 26 CX5 ### 2/5 — Pretty lame for an app with a pay wall. *2026-08-22, version 9.4.0* Pretty basic functions for an app I am forced to pay for if I want remote start. My ford app lets me control the climate control, and schedule starts. I’ve used it for 7 years for free. Mazda is cheaping out for not having remote start from the key fob. I love everything else about my CX50. ### 1/5 — App issues *2026-08-21, version 9.4.0* Ever since the latest update, this app does not connect to my car. It still shows 55% fuel left and I just filled it up the other day. Not sure what y’all did but remote start/lock, etc. does not work. ### 1/5 — Remote Start/Connectivity *2026-08-21, version 9.4.0* The connection is horrible. Remote start rarely functions properly along with all other remote controls! To pay this much for a vehicle and they only offer remote start on the app?! This shouldn’t be an issue this day and age. My toddler gets in a hot car instead of a cooled one…one unhappy momma!!! ### 3/5 — Good *2026-08-21, version 9.4.0* Apps fine but why do I have to pay for it when I just paid all this money for the car ### 3/5 — Works well but logs you out all the time *2026-08-20, version 9.4.0* The app is nice and works well. However it logs you out constantly. Like every few days making you have to resign in every time. Face ID is enabled, doesn’t care. Put in your email and password every like 5-6 logins or every few days. Otherwise is good. ## Most critical reviews (10 lowest-rated) ### 1/5 — Funcionamiento *2026-08-30, version 9.4.0* Casi siempre no me funciona ### 1/5 — Won’t let me login *2026-08-30, version 9.4.0* I had troubles with the app the moment I downloaded and tried to use it. First, it wouldn’t let me sign up. Eventually I was able to from the MyMazda website. Now that I have a login, the actual “login” button doesn’t work. I’ve deleted and redownloaded the app several times. ### 1/5 — Frustrating Waste Of Time *2026-08-28, version 9.4.0* Gave up trying to connect to services. Deleted app from phone. ### 1/5 — Too slow *2026-08-27, version 9.4.0* Response too slow takes too long to start unlock or lock ### 1/5 — Poor Experience *2026-08-27, version 9.4.0* App is lumpy, grumpy and not user friendly ### 1/5 — Subscriptions suck *2026-08-26, version 9.4.0* I haven’t used the remote start in over 6 months and can’t find a way to cancel through the app. I shouldn’t have to pay $10/month to remote start my $50k car… last Mazda I ever plan on purchasing! ### 1/5 — Not worth the price - old tech *2026-08-25, version 9.4.0* $10/mo is wild. I don’t have any apps that cost that much. This app can start my car sometimes, but that doesn’t mean you can change the temperature controls. So if it was chilly when I parked it last, then I want to start it to cool it down during a hot afternoon there is not point, my AC would have been off. Also doesn’t reliably lock the car remotely. Notifications are annoying, I had them on incase the car was left unlocked and it warned me, but seems like I just kept getting notifications to play Mazda trivia and Mazda news? This should be a devoted tool, a remote key fob and diagnostics app, not news and trivia. Unbelievable they want $10/mo for something that maybe works sometimes and other companies have it for free, not to mention if you do successfully start your car remotely you will need to turn the car off and on again before you drive anywhere. ### 1/5 — Review *2026-08-24, version 9.4.0* I loved this car, everything about the car is cool but not my mazda app, it’s useless! Not working properly. ### 1/5 — useless *2026-08-24, version 9.4.0* the app never works. opens to show vehicle info but past that can’t start the vehicle/ can’t lock/ unlock doors. what is the use? ### 1/5 — Basic Features Gated Behind Subscription Model *2026-08-24, version 9.4.0* If you asked me to rate this app two months ago while I was still in the first year of ownership period where the app is free I would have rated it favorably since I used it just about every day. BUT once that one year is up Mazda pulls the rug out from under you and places basic table stakes features behind a subscription. I should not have to pay Mazda a subscription fee just to start the AC in the most expensive vehicle they make. After plugging my SUV in to charge during the day, outside of the normal charging schedule, I should not have to get back in the car and navigate to a menu deep in the infotainment center just to start the charging manually. I expect to be able to do those basic functions by simply tapping a button ether on an app or key fob. Those functions have been available for years on key fobs or free apps. Mazda key fobs do not have those options just the app that they are now trying to charge me for. No thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Zoom zoom *2026-09-01, version 9.5.0* I love being able to have this much control over my vehicle remotely! ### 5/5 — Very convenient *2026-08-31, version 9.4.0* This app is a nice, simple, and convenient app that makes the owner experience much better… I recommend this app. ### 5/5 — Amazing app! *2026-08-29, version 9.4.0* Amazing app! So useful and user friendly! Highly recommend it to others! ### 5/5 — Exceptional *2026-08-27, version 9.4.0* Hello I just purchased a new Cx30 from Buddy at Anderson Mazda. Amazing exceptional customer service!! ### 5/5 — Great App to Have! *2026-08-27, version 9.4.0* Having this app on my phone is very helpful and convenient! It lets me know if someone has entered and started my car. It lets you auto start your car from inside your home on a hot or cold day to get the A/C or heater started, and it has so many other helpful features! Great app to have! ### 5/5 — Mi Experiencia *2026-08-27, version 9.4.0* Muy buena aplicación, fácil y útil, la Tecnología de nuestros tiempos 👏👏👏 ### 5/5 — Best *2026-08-26, version 9.4.0* I absolutely love all the apps features ### 5/5 — My Car Caught Fire. Mazda Caught Me *2026-08-23, version 9.4.0* Obviously every car purchase includes a bit of trepidation… once I give them my money, will I actually be supported? Maintenance, vehicle alerts, all of it. Especially now, as we live in a world of continuous inflation. I was forced to buy a new car because my old one caught on fire with me in it. When this happened, I was 2 hours away from home and, of course, psychologically frazzled. I ended up having to rent a car — and they kept me there for two additional hours. So let's recap: frazzled, frustrated, feeling empty. The last car on the lot was a Mazda… I rented it. I drove it home. There were a couple of people in my life who drove Mazdas, but I'd never thought anything of it. I'd had a Toyota forever — 20 years — and then a Nissan that caught on fire. I'll never trust Nissan again. The moment I got home and had to return the rental, I knew I was going to buy the model — a SkyActiv. I've never in my life felt that amount of safety and trust. The buying experience was amazing, as was the service, the product commitment, and the communication — everything works together to make buyers feel like part of something greater. ### 5/5 — Owner *2026-08-22, version 9.4.0* Nice app ### 5/5 — Cx90 *2026-08-21, version 9.4.0* Awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*