# MyMelita

> Melita customer account management and service diagnostics tool. (iPhone/iPad app by Melita plc.)

- Source: https://appshunter.io/ios/app/mymelita/id944234886 (this page in markdown: same URL + `.md`)
- Developer: [Melita plc](https://appshunter.io/developer/933240324)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 6 MB
- Languages: American English
- Released: 2015-02-10
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mymelita/id944234886/reviews.md

## What is MyMelita?

Free to download, quick and easy to use.

Simple registration for all Melita customers.

Check your usage: instantly see your usage and history across all your services.

Check your service: if you’re having problems with a service, instantly run a full suite of diagnostics – any issues will be automatically reported to our technical support team.

Adjust your services: add faster internet, another mobile, more TV channels, or suspend or terminate individual services or your whole account – all in one place.

Chat online: responsive customer support – the quickest to get your queries answered.

Control your account: easily pay your bill through our secure and certified payment portal, see your balance, view or download previous invoices, set up or cancel a direct debit – all in one place.

## Key features

- Check service usage and history
- Run diagnostic tests for services
- Add or suspend services
- Secure bill payment
- View and download invoices
- Online customer support chat

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mymelita/id944234886/reviews.md

### 1/5 — Crashes and rarely updated

*2022-11-22*

Not a good app. When you try and chat to technical support through the app, it crashes and then loses your chat. You also don’t seem to be able to access Melita TV through this app.

### 1/5 — 2 years no updated

*2018-09-29*

It has been over 2 weeks and still no updates, not compatible with the iPhone X and overall poor showing from Melita.

## Frequently asked questions about MyMelita

### What services can I manage with MyMelita?

MyMelita allows you to manage all your Melita services, including internet, mobile, and TV. You can check usage, adjust plans, and even suspend or terminate services through the app.

### How does MyMelita help with service issues?

If you experience problems with a service, MyMelita offers a suite of diagnostic tools. Any identified issues are automatically reported to Melita's technical support team for a quicker resolution.

### Is MyMelita free to download and use?

Yes, MyMelita is free to download. As a Melita customer, you can use all its features without any additional charges.

### How can I pay my bill using MyMelita?

MyMelita provides a secure and certified payment portal for paying your bills. You can also view your balance, download previous invoices, and set up or cancel direct debits.

### What are the age restrictions for MyMelita?

MyMelita has an age rating of 4+, making it suitable for users of all ages. It is available on iPhone, iPad, and iPod.

### How often is MyMelita updated?

The app is regularly updated to ensure optimal performance and security. The latest version, 5.3.0, was released on August 29, 2024, indicating frequent updates.

### Does MyMelita have ads?

No, MyMelita does not contain advertisements. The app is designed to provide a seamless experience for managing your Melita services.

### Can I get customer support through MyMelita?

Yes, MyMelita offers responsive customer support through its online chat feature. This is the quickest way to get your queries answered directly within the app.

## Version history (last 5 releases)

### 5.4.1 — 2026-08-12

We've made a number of improvements to enhance your experience:

- Enhanced Security: We've strengthened the app with the latest security improvements to better protect your data.
- Improved Performance & Stability: Enjoy a faster, smoother, and more reliable experience thanks to a range of behind-the-scenes optimisations.

Update now to benefit from the latest improvements!

### 5.4.0 — 2026-08-05

We've made a number of improvements to enhance your experience:

- Enhanced Security: We've strengthened the app with the latest security improvements to better protect your data.
- Improved Performance & Stability: Enjoy a faster, smoother, and more reliable experience thanks to a range of behind-the-scenes optimisations.

Update now to benefit from the latest improvements!

### 5.3.0 — 2024-08-29

- Fresh New Look: We've given the app a complete visual makeover! Enjoy a modern and sleek design that enhances your overall experience.
- Enhanced Security: We've implemented important security updates to keep your data safe and secure.
- Stability & Performance: We've made several under-the-hood improvements for a smoother, faster, and more reliable app experience.

Update now to enjoy the latest features and improvements!

### 5.1.2 — 2023-08-14

Performance and customer experience improvements
Bug fixes

### 5.1.1 — 2023-08-14

Performance and customer experience improvements
Bug fixes

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## More apps by Melita plc

- [Melita NexTV](https://appshunter.io/ios/app/melita-nextv/id1227198676)
- [MyMelita Italia](https://appshunter.io/ios/app/mymelita-italia/id1468443880)

All apps by Melita plc: https://appshunter.io/developer/933240324

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
