# MyMemberInfo > Mobile access to health plan information, benefits, and provider search. (iPhone/iPad app by Ocean Consulting Group, Inc..) - Source: https://appshunter.io/ios/app/mymemberinfo/id1560359720 (this page in markdown: same URL + `.md`) - Developer: [Ocean Consulting Group, Inc.](https://appshunter.io/developer/1560359722) - Category: Health & Fitness - Price: Free - Rating: 4.10/5 from 1,082 App Store ratings · 43 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 26 MB - Languages: American English - Released: 2021-04-06 - Data updated: 2026-09-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mymemberinfo/id1560359720/reviews.md ## What is MyMemberInfo? MyMemberInfo Easily access your health plan information when you need it, anywhere you need it. With the MyMemberInfo mobile application, you can easily explore your membership plan details without the hassle of sitting in front of a computer screen. ONCE LOGGED IN, YOU CAN: - View your ID card(s) – no need to carry them with you - Locate participating providers - Access benefit descriptions and usage information - View all membership guides and materials - Look up your insurance benefits and claim information - Access special discounts on medical savings programs and consumer benefits - Contact Member Services - Register a new plan - Update your password - View dependent details - Review your plan information and payment history - And much more! ## Key features - View ID cards - Locate participating providers - Access benefit descriptions - View membership guides - Look up insurance benefits - Access special discounts - Contact Member Services ## Recent user reviews (10 of 43) All indexed reviews: https://appshunter.io/ios/app/mymemberinfo/id1560359720/reviews.md ### 1/5 — Slow *2026-06-14* The app is slow at best. Takes forever to pull up any information ### 1/5 — Providers😡 *2026-06-02, version 4.0.9* Doesn’t help me find any of the healthcare providers I need or any ### 1/5 — Worthless *2026-03-13, version 4.0.9* Worthless ### 1/5 — Terrible *2026-02-19* The person who sold this insurance to me, Lauren Bailey, said I would be paid 50% of my preexisting surgery (DNC) and now when I call, I am put on hold for almost 30 mins and when I do get a hold of someone, she says if we get any money back. Very discouraging. I am at a loss. Also, when I do talk to one of the reps, she said she would call me back in fifteen. She even set her alarm. She never called. When I called back, besides kids yelling in the background she said that we missed them cause they are closed now. If she would have called back, that would not of happened. I am super confused how this works. I can’t believe she talked me into life insurance. This is something I really can’t afford. I’m super unhappy and don’t feel insured at all. ### 1/5 — Doesn’t make it easy to cancel. *2026-02-16* Doesn’t tell you how to cancel payments in the app or the website. ### 1/5 — Limited navigation *2025-12-04, version 4.0.8* Bad app. Cant search for hospital providers on my network. ### 1/5 — TERRIBLE *2025-11-30, version 4.0.8* The app, just like the SHAM “health insurance” is disgraceful. STAY AWAY FROM THIS COMPANY ### 1/5 — Dashing54 *2025-11-26, version 4.0.8* When I try to look at my ID cards, they won’t pull up and they won’t show ### 5/5 — Instant Coverage no doubt right on time *2025-11-17* I was skeptical about the whole thing at 1st based on the fact that it seemed to be to smooth of a process. But it was the truth I’m glad to know that when I have a question of concern (like I did while signing up an shortly after ) there’s people that are friendly interested an intelligent on the other end of the phone ready to take of everything. Thanks again, to the man who signed me up a customer service reps! ### 1/5 — Trash *2025-09-10, version 3.3.0* App won't let me login ## Frequently asked questions about MyMemberInfo ### What can I do with the MyMemberInfo app? The app allows you to easily access your health plan information from your mobile device. You can view your ID cards, locate participating providers, access benefit descriptions and usage, view membership guides, look up insurance benefits and claim information, and access special discounts. ### Is the MyMemberInfo app free to use? Yes, the MyMemberInfo app is available for free. There are no upfront costs or subscription fees to download and use the core features of the application. ### What information can I view about my membership? You can view a comprehensive overview of your membership, including your ID card(s), benefit descriptions and usage, membership guides, insurance benefits, claim information, and dependent details. You can also review your plan information and payment history. ### Can I find doctors or healthcare providers through the app? Yes, the app provides functionality to locate participating providers within your health plan network. This allows you to easily find healthcare professionals who are covered by your insurance. ### What if I need to contact Member Services? The app offers a direct way to contact Member Services. This ensures you can get assistance or ask questions about your health plan without needing to search for contact information separately. ## Version history (last 5 releases) ### 4.1.1 — 2026-08-11 - Enhanced error handling - Improved stability and performance - Minor bug fixes and improvements ### 4.0.9 — 2026-01-02 Updated to comply with App Store guidelines. ### 4.0.8 — 2025-10-23 Bug fixes Performance Enhancements ### 3.3.0 — 2024-09-18 New PDF viewer for ID Card and Documents Performance Improvements ### 3.0.1 — 2022-12-23 UI Improvements ## Apps similar to MyMemberInfo | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ameritas Benefits](https://appshunter.io/ios/app/ameritas-benefits/id6470936282) | 1.8 (131) | Free | Health & Fitness | | [Alabama Blue](https://appshunter.io/ios/app/alabama-blue/id575334715) | 4.5 (7,717) | Free | Health & Fitness | | [National Discount Networks Inc](https://appshunter.io/ios/app/national-discount-networks-inc/id1457195898) | 3.0 (4) | Free | Health & Fitness | | [Florida Blue](https://appshunter.io/ios/app/florida-blue/id433457624) | 4.8 (32,591) | Free | Health & Fitness | ## More apps by Ocean Consulting Group, Inc. - [AsureConnect](https://appshunter.io/ios/app/asureconnect/id6751540186) All apps by Ocean Consulting Group, Inc.: https://appshunter.io/developer/1560359722 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*