# MyMercy

> Mobile health management and doctor communication platform for existing MyMercy users. (iPhone/iPad app by Mercy Health.)

- Source: https://appshunter.io/ios/app/mymercy/id1049963222 (this page in markdown: same URL + `.md`)
- Developer: [Mercy Health](https://appshunter.io/developer/1049963221)
- Category: Medical
- Price: Free
- Rating: 4.56/5 from 12,656 App Store ratings · 548 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 188 MB
- Languages: English, Spanish
- Released: 2015-11-12
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mymercy/id1049963222/reviews.md

## What is MyMercy?

Use your existing MyMercy account to manage your health information and communicate with your doctor on your mobile devices.

With MyMercy you can:
• Review test results, medications, immunization history, and more 
• Stay in touch with your physician
• Manage your appointments
• View and pay your bill
• Access your family's health information
• Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs
• Through a user's Healthkit account they have the ability to track their personal health information such as weight.
• Stay up to date with your MyMercy health feed right from your Apple Watch.
• Learn about new features from our tutorial videos.
• Quickly find what you need with our improved Message Center that groups messages by conversation threads and folders.
• Try our new upcoming tests and procedures activity that replaces the old report-based style 
• Create your own health reminders to help keep your goals on track

You must first create an account through www.mymercy.net. If you require support accessing your existing account, contact us at 1-888-98-MERCY (1-888-986-3729) or visit www.mymercy.net for more help options.

Have feedback about the app? Email us at mymercymobile@mercy.net.

## Key features

- Review test results and medications
- Communicate with your physician
- Manage appointments and bills
- Access family health records
- Upload health and fitness data
- Create health reminders
- View health feed on Apple Watch

## Chart rankings

- #131 in Top Free · Medical (US App Store)

## What do users think of MyMercy?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient access to medical information
- 👍 Easy communication with healthcare providers
- 📊 Ability to view test results and medical history
- 🗓️ Straightforward appointment scheduling
- 💳 Integrated billing and payment features

**Cons**

- 🐛 Bugs and glitches in the app
- 🤔 Confusing and unintuitive user interface
- 🔍 Difficulty finding and accessing certain features
- ⏰ Delayed or missing updates to medical information
- 🤖 Poor responsiveness and integration issues

**Commonly reported bugs**

- Login and authentication issues
- Inconsistent display of test results and medical data
- Compatibility problems with certain devices or operating systems
- Crashes or freezes when trying to access specific features
- Unreliable push notifications and alert system

**Most requested features**

- Allow unsending or deleting of messages
- Improve billing and payment management
- Provide more customization options
- Enhance communication with healthcare team
- Streamline the check-in and appointment process

## Recent user reviews (10 of 548)

All indexed reviews: https://appshunter.io/ios/app/mymercy/id1049963222/reviews.md

### 4/5 — Excellent care❤️❤️❤️❤️

*2026-08-25, version 11.8.1*

The people and Dr. in Mercy were absolutely amazing. The physical therapist were amazing . The entire place I absolutely loved and they are all missed. I give a 5 star for treating me so good.

### 5/5 — Dr Jorge Hermosillo

*2026-08-24, version 11.8.1*

I would like to give a 5 star rating to Dr Jorge Hermosillo at the Bethany Oklahoma Mercy,he is very informative and takes the time to discuss my symptoms and medications.

### 3/5 — It’s very complicated

*2026-08-20, version 11.8.1*

I really like this app overall, but I have to say it is far too complicated to navigate, especially when it comes to communicating with your healthcare team.

It’s easy enough to order prescriptions, and I love being able to see my medications, medical history, test results, and other important information all in one place. Those features are wonderful.

Where the app falls short is messaging your doctor, Nurse Practitioner, or nurse privately. I have been trying all morning to send a message to my Nurse Practitioner because one of my prescriptions requires authorization from my physician, and I simply cannot figure out how to send that message. I go to the Messages section, but it doesn’t clearly show me how to find or select the person I need to contact.

This is especially frustrating for seniors. The app needs to be much more user-friendly and intuitive, particularly when it comes to communicating directly with your healthcare provider.

Overall, I love what the app offers, but the messaging system definitely needs improvement. Please make it easier for seniors to navigate and, most importantly, to send a private message directly to their physician, Nurse Practitioner, or nurse.

### 5/5 — Easy app to use!

*2026-08-20, version 11.8.1*

This app is very easy to manage and navigate. Seniors need more apps designed to assist them like this !!! Thank you very much!!! 
CC

### 5/5 — Good

*2026-08-20, version 11.8.1*

It’s nice to keep all my appointments and medication where I can see it.

### 5/5 — Thorough & Empathetic Care

*2026-08-19, version 11.8.1*

I always receive great care whether I’m seeing Tina or Meredith; my symptoms and concerns are always taken seriously and I never leave feeling unheard or dismissed.

### 3/5 — Appointment Scheduling

*2026-08-19, version 11.8.1*

Tried to schedule appointment online and the app would not work

### 3/5 — Track Health

*2026-08-19, version 11.8.1*

Why did they discontinue the blood pressure log? This was a great way to track over time.

### 5/5 — Ease of contact in a message

*2026-08-18, version 11.8.1*

For simple questions, the option to send a note in ‘messages’ to my primary care provider is great.  They answer in a couple of days .

### 4/5 — Total knee replacement

*2026-08-18, version 11.8.1*

Wonderful staff and Dr. Owen is the best. I am so much better!! I can walk NORMAL again!!!Thank you so much!!!! ❤️

## Frequently asked questions about MyMercy

### What can I do with the MyMercy app?

The MyMercy app allows you to manage your health information, including reviewing test results, medications, and immunization history. You can also communicate with your physician, manage appointments, view and pay bills, and access your family's health information. Additionally, you can upload health and fitness data and create health reminders.

### How do I get started with MyMercy?

To use the MyMercy app, you must first create an account through www.mymercy.net. Once your account is set up, you can log in to the mobile application to manage your health information and communicate with your doctor.

### Is MyMercy free to use?

Yes, the MyMercy app is free to download and use. There are no in-app purchases or advertisements mentioned in the application description.

### What devices is MyMercy compatible with?

The app is designed for mobile devices and specifically mentions integration with the "Apple Health app" and Apple Watch. Users can also upload health and fitness data through their Healthkit account.

### How can I get support for my MyMercy account?

If you need support accessing your existing MyMercy account, you can contact them at 1-888-98-MERCY (1-888-986-3729) or visit www.mymercy.net for more help options. You can also provide feedback about the app by emailing mymercymobile@mercy.net.

## Version history (last 5 releases)

### 11.8.1 — 2026-06-30

Miscellaneous fixes and improvements.

### 11.6.4 — 2026-04-13

• A fix to Push Notifications launching the app.
• Message your Mercy Pharmacy with questions.
• Enter your own health goals in the Health Issues tab and review with your provider.
• Manage To Do notifications through the Manage Reminders tab in the To Do activity and Communication Preferences activity.
• Updated view to Growth Charts.
• See your encounter notes without needing to view the after visit summary.
• Improved onboarding experience.
• Improvements to the customizable shortcuts.
• New notification when background refresh is deactivated and HealthKit needs to sync information.
• Improved reply composer allows you to view the conversation while replying.
• Improvements for COVID-19 vaccination passes in Apple Wallet.
• Minimum iOS version has been updated to iOS 16.2 and WatchOS 9.0.
• Miscellaneous fixes and improvements.

### 11.4.3 — 2025-07-16

• A fix to Push Notifications launching the app.
• Message your Mercy Pharmacy with questions.
• Enter your own health goals in the Health Issues tab and review with your provider.
• Manage To Do notifications through the Manage Reminders tab in the To Do activity and Communication Preferences activity.
• Updated view to Growth Charts.
• See your encounter notes without needing to view the after visit summary.
• Improved onboarding experience.
• Improvements to the customizable shortcuts.
• New notification when background refresh is deactivated and HealthKit needs to sync information.
• Improved reply composer allows you to view the conversation while replying.
• Improvements for COVID-19 vaccination passes in Apple Wallet.
• Minimum iOS version has been updated to iOS 16.2 and WatchOS 9.0.
• Miscellaneous fixes and improvements.

### 11.2.5 — 2025-03-24

• A fix to Push Notifications launching the app.
• Message your Mercy Pharmacy with questions.
• Enter your own health goals in the Health Issues tab and review with your provider.
• Manage To Do notifications through the Manage Reminders tab in the To Do activity and Communication Preferences activity.
• Updated view to Growth Charts.
• See your encounter notes without needing to view the after visit summary.
• Improved onboarding experience.
• Improvements to the customizable shortcuts.
• New notification when background refresh is deactivated and HealthKit needs to sync information.
• Improved reply composer allows you to view the conversation while replying.
• Improvements for COVID-19 vaccination passes in Apple Wallet.
• Minimum iOS version has been updated to iOS 16.2 and WatchOS 9.0.
• Miscellaneous fixes and improvements.

### 11.2.4 — 2025-02-05

• A fix to Push Notifications launching the app.
• Message your Mercy Pharmacy with questions.
• Enter your own health goals in the Health Issues tab and review with your provider.
• Manage To Do notifications through the Manage Reminders tab in the To Do activity and Communication Preferences activity.
• Updated view to Growth Charts.
• See your encounter notes without needing to view the after visit summary.
• Improved onboarding experience.
• Improvements to the customizable shortcuts.
• New notification when background refresh is deactivated and HealthKit needs to sync information.
• Improved reply composer allows you to view the conversation while replying.
• Improvements for COVID-19 vaccination passes in Apple Wallet.
• Minimum iOS version has been updated to iOS 16.2 and WatchOS 9.0.
• Miscellaneous fixes and improvements.

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## More apps by Mercy Health

- [Mercy Fitness](https://appshunter.io/ios/app/mercy-fitness/id1616673352)
- [Mercy Sports Performance STL](https://appshunter.io/ios/app/mercy-sports-performance-stl/id1616674211)
- [Mercy Fitness Edmond](https://appshunter.io/ios/app/mercy-fitness-edmond/id1616674217)
- [MyMercy+](https://appshunter.io/ios/app/mymercy-plus/id1670219321)

All apps by Mercy Health: https://appshunter.io/developer/1049963221

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
