# myMetLife Gulf Middle East — user reviews

> 68 indexed App Store user reviews of myMetLife Gulf Middle East by MetLife, rated 4.50/5 from 398 ratings.

- Source: https://appshunter.io/ios/app/mymetlife-gulf-middle-east/id1185363338/reviews
- App overview in markdown: https://appshunter.io/ios/app/mymetlife-gulf-middle-east/id1185363338.md
- Rating breakdown: 5★ 323 · 4★ 28 · 3★ 13 · 2★ 8 · 1★ 26

## Newest reviews (14 of 68)

### 2/5 — Medical provider

*2024-04-13, version 2.3.5*

I can’t get medical providers name   -   Abu Dhabi

I need support with all Medical providers list please

Kindly support 

Thanks

Batcha

### 1/5 — I can’t use it at all

*2024-03-26, version 2.3.5*

Keep signing out all the time, keep changing the password every 5 minutes, I can’t even call the call center

### 1/5 — Such a useless app!

*2024-03-17, version 2.3.5*

Can’t see my medical card , can’t access the app with my wife details !

### 1/5 — Unusable

*2024-01-26, version 2.3.3*

The app just crashes and won’t open. I checked for an update and there is none. I have an emergency and need to access my account and can’t. This app is actually dangerous and needs to be updated for the actual 2020s, not for 1999. Just garbage.

### 1/5 — Worst app

*2024-01-15, version 2.3.3*

Whenever im trying to login through app it is directing me to change password

### 1/5 — Poor Service

*2023-11-04, version 2.3.3*

The agents sweet talk as long as they have a product to sell.  After selling the product and making their bonuses, the service disappears!

### 1/5 — Worst performance

*2023-10-05, version 2.3.3*

Worst app I have tried! It doesn't work with anything. No providers list can be viewed, no clear messages when you enter wrong password or email. It’s useless

### 1/5 — App is terrible slow and keeps crashing

*2023-08-18, version 2.3.3*

The app is really bad would give it 0 if I could.
Crashes, gets stuck and so slow

### 1/5 — Terrible app

*2023-05-28, version 2.3.2*

Terrible app which never gives you any information about your claim to maximize rejection of medical support.

### 1/5 — The Worst App!!!

*2023-04-19*

Application is not loading. Always refreshing login-page.

### 1/5 — Outdated, poor and primitive

*2023-03-29, version 2.3.2*

Its a shock that global organization like Metlife to host such an outdated app. The app is slow, warnings and alerts are general not specific, payment link is painful, it takes ages to send OTPs and more…. Not sure if this app or the website was even tested and cleared.

Disappointing Metlife

### 1/5 — Worst insurance app

*2023-03-19, version 2.3.2*

This is not an app for a professional insurance provider !!!
You need to spend some efforts to improve it, in term if presentation, accessibility to different topics, bugs, log in,....
One star is much for this app ?

### 1/5 — Medical Provider

*2023-03-07, version 2.3.2*

its waste of time, i am looking for medical provide to check hospitals or clinics but it always shows me nothing. its not an easy to use

### 1/5 — System error

*2023-01-21, version 2.3.1*

Fix the app

## Most critical reviews (10 lowest-rated)

### 1/5 — App is Horrible

*2026-01-01, version 2.4.101*

The app does not work at all

### 1/5 — Poor Updation

*2025-12-01, version 2.4.101*

App is not Working & poor customer support for App

### 1/5 — Not recommended

*2025-04-11, version 2.4.5*

the worst investment I did in my life , when you sign they make all promises about retains and once you put in the money so many stories start to show up. They only care about taking their fees. I lost more than 30% from my principal in 5 years same period I made 26% from my own investment in other channels utilizing same investment tools. Not recommended.

### 1/5 — Не работает именно тогда, когда нужно.

*2025-02-05, version 2.4.4*

Уже третий день пытаюсь зайти в приложение чтобы загрузить свой страховой сертификат. Каждый раз приложение просит сменить пароль. Каждый раз я его меняю, а оно продолжает просить новый! Дизайн сайта просто никакой. На телефоне все просто исчезает или плывет.

### 1/5 — Log in Issue

*2025-01-24, version 2.4.4*

Not able to login after the migration

### 1/5 — Login

*2024-12-08, version 2.4.3*

Bad things cause I’m trying to register but there is no any option and even I clicked forget and trying to reset but remain not logging.

### 1/5 — Need to improve

*2024-11-03, version 2.4.3*

Worst app unable to send claims

### 1/5 — Garbage

*2024-08-20, version 2.4.2*

Garbage app that asks you to change password to login randomly. You could be in a hospital in an emergency but you have spend 10 minutes  changing your password

### 1/5 — Next to useless app

*2024-05-07*

Password requirement is very basic. Can’t take more than 13 and will not accept special characters which does not mention when you change your password. Won’t let you proceed without changing your password where the requirement is poorly worded. Will force you to update your profile but gives an error whenever you try to. Can’t proceed because of the error. Useless!

### 1/5 — Logging in issue

*2024-04-21, version 2.3.5*

Dear MetLife, 
It is great that MetLife costumers are able to manage everything through an app. The issue I continuously face with the app is every time I log in I am asked to change my password. 1. It is annoying because sometimes you need to access the app quickly, and this prompt stops you from doing so. 2. I am literally tuning out of passwords to use.

## Most praised reviews (10 highest-rated)

### 5/5 — Metlife review

*2023-01-30, version 2.3.1*

Good good service! They will help you all through the process! Keep it up and always updated

### 5/5 — Very easy to deal with the app

*2022-03-01, version 2.2.4*

Easy claims and fast service

### 5/5 — Doesn’t work

*2020-05-29, version 1.1.13*

As soon as u open the app 
 It closes . There some sort of a big in it .

### 5/5 — nice App

*2018-11-19, version 1.1.4*

Nice app easy to process

### 3/5 — App is hanging on forgot password

*2025-11-11, version 2.4.101*

After entering the email under forgot password the app hangs on submit

### 3/5 — Very slow

*2023-11-01, version 2.3.3*

Very slow application

### 3/5 — Card Copy

*2023-04-04, version 2.3.2*

Can’t see the actual medical card in the app

### 3/5 — Slow and need improvement

*2022-06-30, version 2.2.5*

Super slow app

### 2/5 — Too slow need some improvement

*2025-12-06, version 2.4.101*

almost unusable for quick reference

### 2/5 — Not good

*2025-08-22, version 2.4.8*

What a horrible application.. it is a shame that big company like Metlife has application this bad

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
