# MyMicrohard

> Remote machine support and monitoring via chat, phone, video, and AI. (iPhone/iPad app by Microhard Srl.)

- Source: https://appshunter.io/ios/app/mymicrohard/id1465870518 (this page in markdown: same URL + `.md`)
- Developer: [Microhard Srl](https://appshunter.io/developer/1414459669)
- Category: Utilities, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 17+
- Requires: iOS 12.0 · 67 MB
- Languages: English
- Released: 2019-06-01
- Data updated: 2026-06-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mymicrohard/id1465870518/reviews.md

## What is MyMicrohard?

Con MyMicrohard metterti in contatto con l’assistenza e con le tue macchine è semplice ed immediato!
Mai più attese per ricevere assistenza, contatti gli operatori e comunichi con la macchina direttamente dallo smartphone

Potrai utilizzare diversi canali per contattare l’assistenza Microhard:

Live chat: una chat in tempo reale con un tecnico direttamente dal tuo dispositivo, comodo e veloce
Telefono: Contattare l’assistenza tecnica non è mai stato così semplice
Videoguide: Una serie di video pensati per aiutarti a risolvere in autonomia ogni possibile guasto
Assistente virtuale: Una chat con un’assistente con Intelligenza Artificiale che risponderà ai possibili guasti inviandoti la videoguida adatta a te
Controllo della macchina:
Potrai visualizzare i manuali della macchina, interagire con i servizi di Paymonitoring e Webfrontend per controllare vendite e configurazioni, tutto comodamente a portata di mano!
PayMonitoring™ è un servizio che rende disponibili report dettagliati di contabilità, vendita e stato di funzionamento di un’intera rete di impianti, agli operatori accreditati tramite accesso Web sulla rete Internet, in tempo reale 24h su 24h.
Webfrontend ™ è un configuratore che ti permette di gestire tutte le impostazioni, i prezzi, i prodotti o servizi erogati, direttamente da remoto, tramite un dispositivo connesso sulla stessa rete della macchina, è inoltre possibile controllare ogni singolo movimento tramite i log giornalieri.

## Key features

- Live chat with technicians
- Direct phone support
- Video guides for self-help
- AI virtual assistant
- Machine status monitoring
- Sales and configuration control


## Frequently asked questions about MyMicrohard

### How can I contact support with MyMicrohard?

MyMicrohard offers multiple contact channels for support, including live chat with a technician, direct phone calls, and an AI-powered virtual assistant. The AI assistant can help diagnose issues and provide relevant video guides.

### What kind of machine control features does MyMicrohard offer?

You can view machine manuals, interact with Paymonitoring for detailed sales and operational reports, and use Webfrontend to manage settings, prices, and products remotely. Daily logs are also available for tracking movements.

### Is MyMicrohard available on Android devices?

Currently, MyMicrohard supports iPhone, iPad, and iPod devices. There is no mention of Android compatibility in the provided data.

### How often is MyMicrohard updated?

The latest version of MyMicrohard is 1.1.4, and it was last updated on December 1, 2023. This indicates regular updates to improve functionality and reliability.

### What is the age rating for MyMicrohard?

MyMicrohard has an age rating of 17+, suggesting it may contain content or features more suitable for mature users.

### Does MyMicrohard have ads?

No, MyMicrohard does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the user feedback on MyMicrohard?

MyMicrohard has received a perfect rating of 5.0 stars from 1 rating, indicating a highly positive initial user experience.

### What is Paymonitoring and Webfrontend in MyMicrohard?

Paymonitoring provides real-time, 24/7 detailed reports on accounting, sales, and operational status for a network of machines. Webfrontend is a remote configurator for managing settings, prices, and products.

## Version history (last 4 releases)

### 1.1.4 — 2023-12-01

Implementazione degli allarmi dai distributori
Gestione dei distributori di tabacchi

### 1.1.3 — 2020-11-26

- Corretto bug nel dialogo con il server
- Miglioramenti nella interazione con l'utente
- Introdotta la richiesta di partita IVA in login/registrazione

### 1.1.1 — 2019-12-05

- Aggiunta Dark Mode
- Aggiunto lettore QrCode
- Aggiornato l'elenco dei distributori
- Correzione di bug

### 1.0 — 2019-05-31

No release notes.

## Apps similar to MyMicrohard

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Kitegram](https://appshunter.io/ios/app/kitegram/id1347935595) | — | Free | Utilities |
| [Duduu](https://appshunter.io/ios/app/duduu/id1563044780) | — | Free | Utilities |
| [FlaShare](https://appshunter.io/ios/app/flashare/id1572980770) | — | Free | Utilities |
| [CGM U-NEXT](https://appshunter.io/ios/app/cgm-u-next/id1519245565) | — | Free | Utilities |
| [CelesteLab Diagnostic](https://appshunter.io/ios/app/celestelab-diagnostic/id1559752202) | — | Free | Utilities |
| [SNG Cloud](https://appshunter.io/ios/app/sng-cloud/id1613792183) | — | Free | Utilities |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*