# MyMotive — user reviews > 16 indexed App Store user reviews of MyMotive by Motive Health, Inc., rated 4.20/5 from 5 ratings. - Source: https://appshunter.io/ios/app/mymotive/id6443784536/reviews - App overview in markdown: https://appshunter.io/ios/app/mymotive/id6443784536.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Many Issues With The App *2024-12-06, version 2.1.1* I sent an email to support regarding the many issues with the App. As a long time user of Motive, it’s disappointing that they have not responded to my concerns. Please fix the App! ### 1/5 — v2.1 update broken *2024-11-28, version 2.1.0* Everything was great until today when the app would just stop in the middle of therapy. Then noticed v2.1 was pushed out yesterday. Please roll back. ### 1/5 — App is broken *2024-11-21, version v2.0.0* My therapy pad reached 14 days and the app gives me the option to order new pads now or later. However, neither option works. I cannot get to the next screen to order new pads. ### 1/5 — Updated App froze up *2024-07-25, version v2.0.0* Worked fine for a month but the recent update is stuck on a screen asking me to buy new pads or not. Deleted and reinstalled but no change. Device is now useless. Caveat emptor. ### 2/5 — Problems beginning therapy *2026-06-01, version 3.2.2* I’m not sure why, but the app will work fine for one or two therapy sessions, but when I go in for a few days later, it will not recognize me tapping to begin therapy. I’ve had to delete the app and download it again… I’ve done this 6 to 7 times. Don’t know what the problem is, but it’s frustrating. ### 2/5 — Update broke it *2024-07-28, version v2.0.0* Everything was fine before the update. After update my therapy pads reset to 100% and have not moved even after a couple of uses. App isn’t recording time used either. Please update the update and fix it. ### 2/5 — So annoying *2024-07-26, version v2.0.0* Until I updated the app, everything was working fine. After the update, I had to login again, and then I could no longer use the same therapy pad. Had to scan a new one. Thanks for wasting my money losers. ### 4/5 — Timer needs to continue when still using the app *2024-04-29, version v1.4.23* The timer stops timing when one wants to look at another app. The machine keeps applying the therapy. In order to do a workaround I set a timer using Siri on my phone. The developer really needs to adjust the timer so that it will keep on working while looking at a different app. ### 4/5 — This is re: the app *2024-03-16, version v1.4.22* Good instructions but needs to tell how to place your leg or if you can walk around, also the timer doesn’t continue to count down time if you leave the app. It pauses the time but the machine still goes. ### 5/5 — Makes a difference *2025-12-24, version 3.1.1* I used Motive for my back pain and it works. I am more than happy with the results. ## Most praised reviews (6 highest-rated) ### 5/5 — This is really helping my back pain so far! *2025-11-12, version 3.1.0* App is pretty straightforward. Connection via Bluetooth. The device overall experience is smooth and easy to operate ### 5/5 — App is fast and intuitive *2025-11-10, version 3.1.0* Downloaded app for lower back treatment. It also can be used to treat knee pain. Set up and navigation is easy; after a few treatments, my lower back is loosened up! ### 5/5 — My Knee and Back Relief Buddy *2025-11-07* I would have to say this therapy has brought me pain relief in my knees and my sciatica back pain! App is easy to use !!! ### 5/5 — Helped my knee pain! *2025-07-23* App is pretty straightforward. Connection via Bluetooth. ### 5/5 — Easy to use - that’s what I need *2024-12-31, version 2.1.1* Straightforward and easy to use. I had no problems setting up my account and connecting to my device. The app made it easy to control and my knee pain is becoming less and less with more use! Incredible! As someone who still utilizes the gym, this has been a great tool in tebuilding knee strength for me ### 5/5 — Alleviated My Knee Pain *2023-09-11, version v1.4.11* I’m very pleased with My Motive. I’ve had knee pain for years, but have never needed surgery. I’ve done physical therapy for a long time and that helped a little. With Motive, it eliminated my knee pain after a week. It’s been great to use since I am a daily hiker. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*