# MyMotoNovo

> Mobile app for MotoNovo Finance customers to manage finance agreements. (iPhone/iPad app by FirstRand Bank Limited.)

- Source: https://appshunter.io/ios/app/mymotonovo/id1202146227 (this page in markdown: same URL + `.md`)
- Developer: [FirstRand Bank Limited](https://appshunter.io/developer/359106162)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 29 MB
- Languages: American English, Dutch, French (France), German (Germany)
- Released: 2017-04-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mymotonovo/id1202146227/reviews.md

## What is MyMotoNovo?

If you are a MotoNovo Finance customer, the MyMotoNovo App is the simple and convenient way to manage your finance agreement wherever and whenever you want. 

With the MyMotoNovo App you can:

• View your finance agreement
• See your transaction history
• Request a settlement figure
• Make payments
• Change your payment date 
• Change your bank details 
• Update contact details, email and phone number

Registering for the app is quick and easy. All you need to do is:

1. Download the app;
2. Have your Agreement Number to hand;
3. Enter a few account details; 
4. Set up a personal password and passcode.

Once you've completed the registration steps, you can use the app to manage your MyMotoNovo account whenever and where ever you are. 

Please note this app is compatible with (but not optimised for) tablets.

## Key features

- View finance agreement
- See transaction history
- Request settlement figure
- Make payments
- Change payment date
- Update contact details

## Recent user reviews (10 of 76)

All indexed reviews: https://appshunter.io/ios/app/mymotonovo/id1202146227/reviews.md

### 1/5 — You’ll have better luck using smoke signals

*2025-08-18, version 1.14 (69)*

This app functionality does not work, just like MotoNovo’s website and the people they hire to sit by their customer service phones

### 1/5 — App crashes

*2025-08-02, version 1.14 (69)*

App crashes everytime I enter my login details 😡😡😡😡

### 1/5 — Scam

*2025-07-31, version 1.14 (69)*

The app and website is designed to be difficult to use, long phone calls and payments rejected on this app. Will be making a formal complaint to the FCA

### 1/5 — Frustrated

*2025-07-24, version 1.14 (69)*

Not sure what’s happening but every time I enter all my Details etc to log into my App it just keeps crashing????

So I have to keep updating my Security Details to aces my account…… So Annoying

### 1/5 — Just doesn’t work

*2025-06-19, version 1.14 (69)*

As with the website, when I try to access my account on the app, I receive an error message telling me to call them. Useless.

### 1/5 — Pointless

*2025-06-06, version 1.14 (69)*

What an absolutely pointless app, message service  unavailable error when you try to generate a settlement figure. All the money they are making in interest you would think they would have a better app or at least one that works.

### 3/5 — Payment

*2025-06-06, version 1.14 (69)*

Whenever I am trying to make a payment it either refuses or it says authentication but won’t proceed any further. I’ve tried to do this on the website but nothing seems to be happening. Please fix this as there are people who are actually trying to make these purchases but can’t because your app declines them, which then put them in debt because the payment scheme is not working!

### 1/5 — Worst app I’ve used.

*2025-05-06, version 1.14 (69)*

App does not function as needed, cannot use direct message so better of calling. Cannot use settlement request so have to call. Only use the app has is to check balance which is not always up to date.

### 1/5 — Very poor

*2025-04-12, version 1.14 (69)*

Keeps crashing after entering login details

### 1/5 — App Crashes

*2025-03-26, version 1.14 (69)*

So I replaced my phone with a newer model since then I haven’t been able to log in right away had to get the account unlocked, replaced the password & then created the passcode and whenever I enter the passcode the app crashes and reset so would suggest just use the website until they fix this problem

## Frequently asked questions about MyMotoNovo

### What can I do with the MyMotoNovo App?

The MyMotoNovo App allows MotoNovo Finance customers to manage their finance agreements. You can view your agreement details, check your transaction history, request a settlement figure, make payments, change your payment date, update your bank details, and update your contact information.

### How do I register for the MyMotoNovo App?

Registration is quick and easy. First, download the app. You will need your Agreement Number and some account details. Finally, set up a personal password and passcode to complete the registration.

### Is the MyMotoNovo App free to use?

Yes, the MyMotoNovo App is free to download and use for MotoNovo Finance customers. There are no in-app purchases or advertisements mentioned.

### What devices is the MyMotoNovo App compatible with?

The app is designed for mobile devices and is compatible with smartphones. While it is not optimized for tablets, it is still compatible with them.

### Can I manage multiple finance agreements through the app?

The description focuses on managing 'your finance agreement' singular. It does not explicitly state whether multiple agreements can be managed within the app. Users should check within the app or contact support for clarification on this feature.

## Version history (last 5 releases)

### 1.14 (69) — 2022-07-02

Customer messaging improvements covering:

- Settlement Figure Requests

- One-off Payments

- Logon Attempt Failures

### 1.12 (66) — 2022-01-19

Addition of Subject drop down selection in Customer Message option

### 1.11 (65) — 2021-06-24

We have added Biometric functionality for a more convenient login experience. Users can now access their accounts via Facial or Fingerprint recognition.

### 1.10 (62) — 2021-05-27

Security Upgrade

### Version 1.9 — 2020-10-27

We noticed the app was crashing for a lot of users after the last release. This issue was identified and fixed!

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## More apps by FirstRand Bank Limited

- [FNB Banking App](https://appshunter.io/ios/app/fnb-banking-app/id450094779)
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- [FNB Ghana Personal](https://appshunter.io/ios/app/fnb-ghana-personal/id6742743718)
- [FNB Ghana Business](https://appshunter.io/ios/app/fnb-ghana-business/id6742743747)

All apps by FirstRand Bank Limited: https://appshunter.io/developer/359106162

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
