# MyMountSinai

> Healthcare portal for finding providers, managing appointments, and accessing medical records. (iPhone/iPad app by Mount Sinai Health System Inc..)

- Source: https://appshunter.io/ios/app/mymountsinai/id1570642373 (this page in markdown: same URL + `.md`)
- Developer: [Mount Sinai Health System Inc.](https://appshunter.io/developer/1159492104)
- Category: Medical
- Price: Free
- Rating: 4.50/5 from 5,879 App Store ratings · 253 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 182 MB
- Languages: English, Spanish
- Released: 2021-08-15
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mymountsinai/id1570642373/reviews.md

## What is MyMountSinai?

Find the health care you need with MyMountSinai. Whether you’re looking for urgent care, or virtual or in-person care from your primary care provider or a specialist, MyMountSinai puts it all in one place, with tools that make it easy to find what you’re looking for.
 
With MyMountSinai, you can:
• Find and schedule or manage appointments with new or existing providers
• Access virtual care including virtual urgent care, virtual primary care, and message only care
• Check in for appointments
• Start a video visit
• Check your symptoms and find care based on your symptoms
• Find in person urgent care
• View your medical records and lab and test results
• Send a message to your provider
• Request prescription refills
• View next steps after a visit
• Find your way around select hospitals
• Receive e-mail and/or text messages alerts when you have new messages or results in your account
• Pay a bill using Apple Pay
• Upload your health and fitness data, including data from Apple Healthkit app (when enrolled in self-tracking programs)

 
MyMountSinai is your gateway to Mount Sinai providers and services, as well as all of your medical records. You may already be familiar with MyChart; MyMountSinai builds on those tools and services with new features and capabilities. The app enables you to take care of your health care needs on the go and communicate easily with your medical team.

## Key features

- Find and schedule appointments
- Access virtual care options
- Check symptoms and find care
- View medical records and results
- Message your provider
- Request prescription refills
- Pay bills

## Chart rankings

- #187 in Top Free · Medical (US App Store)

## What do users think of MyMountSinai?

Overall sentiment: neutral

**Pros**

- 👍 Convenient access to medical records
- 🚀 Easy to use app
- 💡 Helpful for managing healthcare
- 👍 Friendly and professional staff
- 👍 Excellent doctors and care providers

**Cons**

- 🐛 Inaccurate information and mistakes
- 🐛 Delayed lab result postings
- 🐛 Confusing billing and payment system
- 🐛 Unreliable virtual visit functionality
- 🐛 Lack of integration with all providers

**Commonly reported bugs**

- Inability to add appointments to personal calendar
- Inconsistent app performance and frequent crashes
- Confusing layout and navigation
- Unreliable push notifications and alerts

**Most requested features**

- Ability to schedule appointments directly in the app
- Option to export test results and medical information
- Improved communication and responsiveness from providers
- Consolidation of all medical information in one place

## Recent user reviews (10 of 253)

All indexed reviews: https://appshunter.io/ios/app/mymountsinai/id1570642373/reviews.md

### 5/5 — Excellent User Interface

*2026-08-18, version 11.7.4*

Everything works smoothly. Intuitive functions. And it does not crash or lock-up.

### 4/5 — Does not work overseas. VPN needed

*2026-08-18, version 11.7.4*

The app does not connect from outside US. For example I am traveling in Europe and want to pay my bill or see my test results. I cannot without a VPN app on my phone.  I imagine the app owners did this for security.  But I’d argue that downloading a sketchy VPN makes the app less secure than the vanilla app running on iOS.  This happens only with MtSinai. My other MyChart providers do not have the same problem

### 5/5 — My Mount Sinai

*2026-08-04, version 11.7.4*

Thank you so much

### 5/5 — I. The whole team was very friendly🥰

*2026-08-04, version 11.7.4*

I want to express my gratitude to the entire Mount Sinai team. Their kindness and professionalism stand out in every detail, and they explained the whole process to me very clearly. Excellent service and thank you very much!" Belquis Alvarez

### 5/5 — Mountsinai

*2026-08-03, version 11.7.4*

Excellent treatment and teamwork

### 5/5 — Mt Sinea app

*2026-07-30, version 11.7.4*

It is very helpful, fairly intuitive even for a not particularly good a tech guy. Thanx for making life easier Mt Sinea!

### 5/5 — Team that cares

*2026-07-29, version 11.7.4*

The doctors at Mount Sinai do a professional and efficient job and have helped me by providing procedures I needed done.

### 5/5 — I am satisfied

*2026-07-24, version 11.7.4*

I love mountain sinai best service thanks to all

### 2/5 — Not a good option for those who are AuDHD.

*2026-07-24, version 11.7.4*

While app accessibility simplifies scheduling, it can be very challenging for those with intellectual disabilities. There can be a lot of moving parts, including myriad referrals, messages, texts, and phone calls which can be crushing. The default should not be “free access” for all referrals to contact patient, it should be the reverse. It is very deleterious and irresponsible of Mt. Sinai to proceed without taking us with needs in consideration.

### 5/5 — Enjoy using app

*2026-07-22, version 11.7.4*

The app is an easy tool to view my results.

## Frequently asked questions about MyMountSinai

### What can I do with the MyMountSinai app?

The app allows you to find and schedule appointments with providers, access virtual care services like urgent care and primary care, check your symptoms, view your medical records and lab results, message your provider, request prescription refills, and pay bills. It serves as a comprehensive portal for managing your healthcare needs.

### Is the MyMountSinai app free to use?

Yes, the MyMountSinai app is free to download and use. There are no direct costs associated with accessing its features or managing your healthcare through the application.

### What kind of care can I access through the app?

You can access various types of care, including finding in-person urgent care, scheduling appointments with primary care providers and specialists, and utilizing virtual care options such as virtual urgent care, virtual primary care, and message-only care. The app also helps you check your symptoms to find appropriate care.

### Can I view my medical information in the app?

Yes, you can view your medical records, including lab and test results, directly within the MyMountSinai app. This allows you to stay informed about your health status and past treatments.

### What are the benefits of using MyMountSinai over MyChart?

MyMountSinai builds upon the tools and services familiar to MyChart users by offering new features and enhanced capabilities. It provides a streamlined gateway to Mount Sinai providers and services, along with all your medical records, for convenient on-the-go health management and communication with your medical team.

## Version history (last 5 releases)

### 11.7.4 — 2026-05-12

Miscellaneous fixes and improvements.

### 11.5.2 — 2025-10-20

Miscellaneous fixes and improvements.

### 11.4.1 — 2025-07-22

Miscellaneous fixes and improvements.

### 11.2.5 — 2025-01-31

Miscellaneous fixes and improvements.

### 11.1.6 — 2024-11-27

Miscellaneous fixes and improvements.

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## More apps by Mount Sinai Health System Inc.

- [HealthPROMISE](https://appshunter.io/ios/app/healthpromise/id873227507)
- [Health Squad](https://appshunter.io/ios/app/health-squad/id901519120)
- [Selikoff Occupational Safety](https://appshunter.io/ios/app/selikoff-occupational-safety/id1346259011)
- [Mount Sinai Hospital Map](https://appshunter.io/ios/app/mount-sinai-hospital-map/id1491037728)
- [Health Center at Hudson Yards](https://appshunter.io/ios/app/health-center-at-hudson-yards/id1554522749)

All apps by Mount Sinai Health System Inc.: https://appshunter.io/developer/1159492104

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*