# MyMTN — user reviews > 127 indexed App Store user reviews of MyMTN by MTN, rated 3.20/5 from 811 ratings. - Source: https://appshunter.io/ios/app/mymtn/id977968085/reviews - App overview in markdown: https://appshunter.io/ios/app/mymtn/id977968085.md - Rating breakdown: 5★ 325 · 4★ 74 · 3★ 78 · 2★ 86 · 1★ 248 ## What do users think of MyMTN? Overall sentiment: negative **Pros** - 🚀 Reliable app - 👍 Easy to navigate - 💡 Useful features like data sharing **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow performance - 🔒 Frustrating login/OTP process - 🤯 Confusing UI/UX **Commonly reported bugs** - App not loading or opening - Inconsistent data balance display - Purchased data not reflecting in the app **Most requested features** - Allow multiple numbers/accounts in the app - Improve data usage tracking and notifications - Integrate with other MTN services seamlessly ## Newest reviews (16 of 127) ### 3/5 — Syria سوريا *2025-05-14, version 2.1.13* نريد دعم دولتنا سوريا في القريب العاجل و خصوصاً أنه تم الغاء الحظر و القيود عن سوريتنا ### 3/5 — Login issue *2024-10-07, version 2.1.13* Please fix the MyMTN app because every time I need to login and put the password. ### 2/5 — Gets some jobs done but Needs polish *2023-05-07* UI is cramped on small phones. The graphics are even pixelated. The services seem to be all over the place with confusing categorization in my opinion. For example, Tried to look for how to register for Wakanet fiber but can't find the service at all on the app. ### 2/5 — Upgrade needed *2023-04-02, version 2.1.13* Alot is still needed, why cant the app be able to have atleast two numbers logged in. Say if i i owned a router and needed to keep track of my data usage. ### 1/5 — OTP code *2023-02-11, version 2.1.13* I have requested an OTP code like 20 times and i am not receiving it. I get the code sometimes after like 15 mins but by the time i enter it into the app, its already expired. ### 2/5 — Too slow *2023-01-14, version 2.1.13* It loads Name, data and balances too slow ### 1/5 — Very ———— App *2023-01-02* First the Navigation is bad Secondly the interface is poorly designed Control placement don’t work, one will have to tap several times before it responds Connection between interfaces/pages takes forever for a standalone app Notifications takes you to the website instead of the app. My suggestion is first fire whoever approved this app and the designer. Take 90 days break, have this redesigned and have it properly under a testing process within a user and developer environment. Before deployment to the general public. Also an update should be implemented every 45 to 60 days by accessing user review suggestions and difficulties. ### 1/5 — Reveller *2022-11-26, version 2.1.13* Doesn’t seem to be working on iPhone. ### 1/5 — Mobile Surf *2022-11-21* The only reason I use the app has been unavailable for quite a long while now, I’m tired of downloading this app while that section is not available. I like the MTN services but this was the only app where I could get 2GB subscriptions of up three times and if it can’t even do that for me, I’m deleting it for the last time ### 1/5 — Terrible app *2022-11-08, version 2.1.13* Don’t download you can’t use app until you give access to your precise location. That’s 24/7 surveillance. ### 1/5 — Change the country region setting *2022-10-25, version 2.1.13* The app does not let you down load if you have emigrated to UAE / Gulf regions We still have our MTN contracts but cannot download the app and monitor our usage and payments Developers need to open the app to the entire world as there are 1000s of people with mtn contracts who have emigrated and left south africa ### 1/5 — Useless app *2022-10-17, version 2.1.13* Worst app I’ve ever used it’s 2022 update your ******* app ### 3/5 — Best mtn app *2022-09-23, version 2.1.13* Best app of the year ### 1/5 — Please don’t be a victim of fraud!!!! *2022-08-12* This is the worst network service I’ve ever used in Nigerian. Please don’t download the app and if you could do yourself a favor, please don’t use MTN Network entirely. They are scammers. I have 33gb on my SIM card and I also have a bonus of 20gb. Could you believe Mtn have decided to deduct all my 33gb as I browse the internet?? Expecting me to use up my main 33gb before they will start to deduct from my bonus!! Who does that? This is ridiculous and theft. I blame the Nigerian government for allowing this useless, foreign thieves to steal from us. I wish I could rate 0 stars. Useless network. You will regret this because I’m switching to a better network as soon as I exhaust my datas. Fools ### 1/5 — Ole *2022-08-01, version 2.1.13* Why Una dey chop data anyhow watin dey sup,someone can’t even use data in peace 4K data will be lasting for 5days what happen,we work for our money now,you better find a solution to your network ### 1/5 — Unable to get OTP *2022-07-28, version 2.1.13* Hello Team, How am I supposed to get opt from a sim that is used for Hynet, which means it is obviously in the router. Why would I have to always remove my sim and put into a phone when I want to log in. Why isn’t there an option to get opt via email. And why does your app update all the time and I have to login every-time I want to subscribe. ## Most critical reviews (10 lowest-rated) ### 1/5 — Désagréable… Very bad *2025-12-10, version 2.1.13* Supprimer ça d’ici c’est mieux pour la poubelle… Impossible to connect ### 1/5 — Very bad *2025-11-29, version 2.1.13* Impossible to connect ### 1/5 — just bad. *2025-11-03, version 2.1.13* The app is just bad, so disappointing from a popular company like MTN. ### 1/5 — Poor user interface/ functionality *2025-04-27, version 2.1.13* The app is terribly organised and equally the MOMO app. The entire IT & Sales need to be a bit more serious! ### 1/5 — Doesn’t work at all *2023-12-14, version 2.1.13* App never works, always has network issues even when you have a strong internet connection. ### 1/5 — Cameroon NA *2023-11-26, version 2.1.13* Why isn’t Cameroon amongst the countries listed? ### 1/5 — Logout problem *2023-10-23, version 2.1.13* سلام اين برنامه يگانه مشكل بزركش اين است كه زمانيكه نمبر ثبت ميكني و برنامه را بسته ميكني دوباره باز كه بكني به نمبر از راجستر ميبرايد بايد در هر بار login كني و كود otp را وارد كنيد. از همين دليل اين برنامه را اكثر مردم خوش ندارد لطفا مشكل را حل كنيد ### 1/5 — MYMTN *2023-06-14, version 2.1.13* MTN NA WA O ona dey mad serious mad After sub of 7G.. didn’t use it for two days you just pop up a message saying u have 500mb left continue hope you happy for ripping your customers continue.. ### 1/5 — Sigh *2023-05-03, version 2.1.13* Most useless app on AppStore right now ### 1/5 — Airtime Balance on ussd and in-app do not correspond *2023-04-16, version 2.1.13* After like 2 hours that I have loaded money on my number, I keep reloading the app page to see the money reflect to no avail. You need to work on making instant reflection of balance from ussd to app also ## Most praised reviews (10 highest-rated) ### 5/5 — SCAM *2023-11-26, version 2.1.13* Scam App, just ripping ### 5/5 — VintageOlisa *2023-11-25, version 2.1.13* I prefer this to the new upgraded My MTN APP NG👏. I’m the Seller. I’m the app. ### 5/5 — Good *2022-09-27, version 2.1.13* So nice ### 5/5 — Best *2022-07-19, version 2.1.13* Always reliable ### 5/5 — Nice App *2021-06-21, version 2.1.11* Very easy to navigate ### 5/5 — MTN ripping their customer *2021-04-25* I did a subscription of 2GB on my sim last night and because of the stupid upgrade MTN is doing that made data unavailable, after upgrade was completed I tried to check my data balance and couldn’t find anything there. How could you be ripping your customers off ### 5/5 — Stellar *2020-09-10, version 2.1.10* The app is awesome you can track your usage, buy and share data with loved ones. It’s not perfect but it does take away the stress of using codes every time you want to top up your account ### 5/5 — Beautiful App, does much more *2019-08-26* Beautiful app. I can manage and monitor my kids and staff lines from my App, I can login with my biometrics, I can buy data and other bundles, I get in app support within minutes. All I ever want from my Operator in one place! ### 5/5 — Very Useful *2018-11-16, version 2.1.4* The mobile money option works perfectly. 👍🏿 ### 5/5 — Lovely App *2016-07-20, version 1.8* The MyMTN app is really nice, it allow me to veiw my call records, buy Data and airtime, view VAS services and even check recharge card status. welldone MTN !!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*