# MyNavia App > Mobile platform for managing Navia employee benefits like FSA, HRA, HSA, and commuter plans. (iPhone/iPad app by Navia Benefit Solutions, Inc..) - Source: https://appshunter.io/ios/app/mynavia-app/id1439454209 (this page in markdown: same URL + `.md`) - Developer: [Navia Benefit Solutions, Inc.](https://appshunter.io/developer/567129516) - Category: Productivity, Finance - Price: Free - Rating: 5.00/5 from 4 App Store ratings · 132 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 25 MB - Languages: American English - Released: 2018-11-17 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mynavia-app/id1439454209/reviews.md ## What is MyNavia App? Whether you're at the doctor's office or on vacation, the MyNavia App allows you to manage and access your benefits right from your smartphone! The MyNavia App is a free-to-download and free-to-use tool for any Navia participant with an active Flexible Spending Account (FSA), Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), or GoNavia commuter plan. With the MyNavia App you can: - Submit claims - Request additional/replacement debit cards - Verify debit card transactions - Check your balance and account history - Update direct deposit for claims reimbursement - Access Health Savings Account (HSA) details - Manage GoNavia commuter orders (Note: This app is only accessible by participants of Navia Benefit Solutions) ## Key features - Submit claims - Request debit cards - Verify debit card transactions - Check account balance and history - Update direct deposit - Access HSA details - Manage commuter orders ## What do users think of MyNavia App? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Straightforward navigation - 🚀 Seamless claim submission - 👍 Helpful for managing FSA/HSA accounts **Cons** - 🐛 Login issues - 🐛 Buggy claim submission process - 🐛 Unreliable app functionality - 🐛 Lack of basic features - 👎 Poor user experience - 👎 Unresponsive customer service **Commonly reported bugs** - Disappearing 'Next' buttons during claim submission - Inability to log in with valid credentials - Crashes and freezes when trying to submit claims - Inconsistent behavior across iOS and Android versions **Most requested features** - Ability to upload photos from device gallery - Improved navigation and claim submission flow - Integration with password managers - Enhanced account management features ## Recent user reviews (10 of 132) All indexed reviews: https://appshunter.io/ios/app/mynavia-app/id1439454209/reviews.md ### 1/5 — Doesn’t play nice with iPhone *2026-07-24, version 6.0.0* Constantly looses facial recognition and doesn’t play well with iPhone stored passwords either. So when I need it at a doctors office to check balance it never works unless I can remember the difficult password or instead choose to use an easy and therefore less secure password. Even then, most of the time using the correct login it says I’m not using the correct username or password when I definitely am. Thankfully I can login through a browser. But the app is completely unreliable even with the latest updates. Furthermore the debit card they send you is super cheap and often struggles to work on card readers. Terrible app and not impressed with their quality of service. But, alas, this is what my new employer uses so I’m stuck. ### 1/5 — Unusable if you log in through your employer *2026-07-09, version 6.0.0* When I go to the Navia website through a browser, I log in through an employer website to access my account. The app does not allow login through an external website, so anyone who logs in this way cannot use the app at all. ### 3/5 — Gotten better *2026-07-01, version 6.0.0* Recent update addressed Face ID issues - much improved login experience ### 1/5 — Biometric/Face ID not working *2026-06-30, version 6.0.0* Biometric is not working after latest update. Please fix! ### 1/5 — Truly terrible *2026-06-25, version 6.0.0* This app is borderline unusable. The UX is ugly, unresponsive, doesn’t align with Apple guidelines, and is clunky to interact with. Even with their “new design” they managed to make it even worse than it was before. Just start over. ### 1/5 — A lot of room for improvements *2026-05-03* I want to like the Navia app, but the user experience needs significant improvement. Facial recognition frequently fails when first opening the app, forcing me to close the app completely and reopen it before Face ID will work. This is frustrating and unnecessary for something that should be seamless. The overall interface also feels outdated and overly simplistic compared to competing financial/benefits apps. Navigation, design, and usability do not meet the standard users expect today. There is a lot of room for improvement in both functionality and modern UI design. Please address the Face ID reliability issues and invest in a more polished, competitive user experience. ### 1/5 — Can’t login *2026-04-21, version 5.2.1* With the credentials identical that I’m using for chrome, I can’t login in the app. After few failed attempts the account gets locked. ### 1/5 — Live agent is replaced by AI which keep repeating a stupid answer *2026-04-06, version 5.2.1* 0 star ### 1/5 — Wont Load *2026-04-05, version 5.2.1* All I need is my tax documents and I can’t get them. The app is basically just a link to an external website. When I click the link to go to the portal it doesn’t even load. ### 1/5 — So bad UX *2026-03-26, version 5.2.1* The password requirements are pretty strong, no chance to remember but generated password stops working after few months. Same issue with face id. You need to improve that processes. ## Frequently asked questions about MyNavia App ### What can I do with the MyNavia App? The MyNavia App allows you to manage your Navia employee benefits on the go. You can submit claims, request replacement debit cards, verify transactions, check your account balances and history, update direct deposit information for reimbursements, access your HSA details, and manage your GoNavia commuter orders. ### Is the MyNavia App free to use? Yes, the MyNavia App is free to download and free to use. It is provided as a tool for all Navia participants who have an active Flexible Spending Account (FSA), Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), or GoNavia commuter plan. ### Who can access the MyNavia App? Access to the MyNavia App is exclusively for participants of Navia Benefit Solutions. You must have an active FSA, HRA, HSA, or GoNavia commuter plan through Navia to use the app's features. ### What types of benefits can I manage with this app? You can manage several types of Navia benefits through the app, including Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), Health Savings Accounts (HSA), and GoNavia commuter plans. This covers a range of healthcare and transportation-related employee benefits. ## Version history (last 5 releases) ### 6.1.0 — 2026-07-30 We're making the Navia mobile experience better than ever! New Features - New native account registration experience directly in the app - Personalized Perks page based on your enrolled benefits - Support for Canadian addresses and postal code validation - Improved login and sign-in experience - App Store and Google Play review prompts Enhancements - Improved phone number and ZIP/postal code validation - Updated FSA Store links and visibility for eligible participants - Added confirmation when deleting multiple alerts Bug Fixes - Fixed biometric login issues - Fixed 2FA code resend functionality - Improved password visibility and password update notifications - Resolved claim submission, account statement, and direct deposit issues - Fixed address update and data loading problems - Various UI, performance, and stability improvements Thank you for using Navia! We're continually working to improve your experience. ### 6.0.0 — 2026-06-24 - Updated Styling - Enhanced 2FA - QOL improvements ### 5.2.1 — 2024-03-09 New Enhancements ### 4.1.1 — 2023-02-02 New Enhancements ### 2.8.0 — 2022-02-01 Some minor Bug Fixes ## Apps similar to MyNavia App | App | Rating | Price | Category | | --- | --- | --- | --- | | [MMSTAX](https://appshunter.io/ios/app/mmstax/id1587232040) | — | Free | Productivity | | [Sessip par S2IP](https://appshunter.io/ios/app/sessip-par-s2ip/id1582234240) | 3.5 (2) | Free | Productivity | | [Quadsys](https://appshunter.io/ios/app/quadsys/id1610768520) | 5.0 (1) | Free | Productivity | | [Fil Rouge Experts Comptables](https://appshunter.io/ios/app/fil-rouge-experts-comptables/id1621267800) | — | Free | Productivity | | [Pet Cloud](https://appshunter.io/ios/app/pet-cloud/id1278520013) | 4.8 (9,591) | Free | Productivity | | [Grupo Teclim Perú Admin.](https://appshunter.io/ios/app/grupo-teclim-peru-admin/id1582833040) | — | Free | Productivity | ## More apps by Navia Benefit Solutions, Inc. - [MyASi Benefits](https://appshunter.io/ios/app/myasi-benefits/id1549952164) All apps by Navia Benefit Solutions, Inc.: https://appshunter.io/developer/567129516 ## Related topics [navia benefits](https://appshunter.io/ios/topics/navia-benefits) · [navia](https://appshunter.io/ios/topics/navia) · [my navia](https://appshunter.io/ios/topics/my-navia) · [navia benefits solutions](https://appshunter.io/ios/topics/navia-benefits-solutions) · [navia hsa](https://appshunter.io/ios/topics/navia-hsa) · [my navia benefits](https://appshunter.io/ios/topics/my-navia-benefits) · [gonavia](https://appshunter.io/ios/topics/gonavia) · [delta hra mobile app](https://appshunter.io/ios/topics/delta-hra-mobile-app) · [myexpenses app](https://appshunter.io/ios/topics/myexpenses-app) · [pecra app](https://appshunter.io/ios/topics/pecra-app) · [mycoach app](https://appshunter.io/ios/topics/mycoach-app) · [fssa member app](https://appshunter.io/ios/topics/fssa-member-app) · [notams app](https://appshunter.io/ios/topics/notams-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*