# MyNBA2K Companion App — user reviews > 1,191 indexed App Store user reviews of MyNBA2K Companion App by 2K, rated 1.50/5 from 3,968 ratings. - Source: https://appshunter.io/ios/app/mynba2k-companion-app/id6447215403/reviews - App overview in markdown: https://appshunter.io/ios/app/mynba2k-companion-app/id6447215403.md - Rating breakdown: 5★ 418 · 4★ 51 · 3★ 61 · 2★ 155 · 1★ 3,283 ## What do users think of MyNBA2K Companion App? Overall sentiment: negative **Pros** - 👍 Good face scan results - 🚀 App works well - ⭐️ Nice app overall **Cons** - 🐛 Face scan issues and bugs - ⌛ Slow loading and freezing - 🤖 Inaccurate face scans - 🔍 Login and sign-in problems - 💤 Lack of useful features **Commonly reported bugs** - Face scan quality check gets stuck - App crashes and freezes frequently - Login and sign-in issues - Inaccurate and distorted face scans **Most requested features** - Add ability to check player stats and progression - Improve face scan technology and accuracy - Optimize app performance and reduce loading times - Integrate more functionality beyond just face scans ## Newest reviews (20 of 1,191) ### 1/5 — Face ID doesn’t work *2026-07-27, version 3.2.4* Waste of time don’t get this app ### 1/5 — Wow *2026-07-27, version 3.2.4* I do think they could have made this any worse. Why add features if you can’t even use them. App doesn’t load It might just the the laggiest thing in the world. We know this hasn’t worked science it came out so why don’t we fix it!!! ### 1/5 — Trash face scan *2026-07-26, version 3.2.4* Absolutely trash ### 1/5 — Don’t bother downloading *2026-07-26, version 3.2.4* Very frustrating app ### 2/5 — Face Scan *2026-07-26, version 3.2.4* Face scan almost made me throw my phone across a field and hope that’s enough slow motion it needs why even make this app waste of time and money ### 1/5 — Bad *2026-07-25, version 3.2.4* I can’t even do the face scan and I have a 17e ### 1/5 — Bad *2026-07-24, version 3.2.4* The facescan takes absolutely ages and it never works ### 1/5 — Face scan is Azz *2026-07-23, version 3.2.4* Worst app ever ### 1/5 — How can this be so bad after almost a decade of development *2026-07-23, version 3.2.4* Possibly one of the worst apps that has ever been created. The face scan has always been bad but I believe whoever developed the most recent iteration wanted to create the single most frustrating user experience ever. They enjoy our pain m, it’s the only explanation. How can it be this bad? So many years, millions of dollars and it sucks lol. ### 1/5 — Horrible *2026-07-22, version 3.2.4* Horrible app ### 1/5 — so bad *2026-07-22, version 3.2.4* after ever time i try to do a face scan it fails the quilty check ### 1/5 — Worst app ever and i should’ve expected nothing more based on this game *2026-07-20, version 3.2.4* Worst app ever to be honest and i honestly shouldn’t have expected better 2k is just lazy and it shows from there game and app. i scanned my face a totall of 10 times and either the authenticity has failed or “ i need better lighting” update this app bro people are trying to relive the better days of this game and were trying to start with our face scan but noooooo we can never bring back anything good because of your laziness 2k. Ronnie, Mike wang and whoever created this app yall don’t listen to the community at all. WE NEED NEW DEVS WHO CARE ### 1/5 — Not working *2026-07-20, version 3.2.4* Everybody says that they have problems that it looks ugly or their face looks ugly in the face skin, but I have a problem with just getting throughEverybody says that they have problems that it looks ugly or their face looks ugly in the face skin, but I have a problem with just getting through it so hard ugh ### 1/5 — Bad *2026-07-19, version 3.2.4* I can’t even think of one good thing about the app ### 1/5 — Tried 3 times to face scan (1hr total) *2026-07-19, version 3.2.4* Doesn’t work. Crazy how much EA & 2k makes and this is literally circa 2013 app quality. Doesn’t work ### 1/5 — Lag *2026-07-17, version 3.2.4* Very Laggy ### 1/5 — Fix face scan *2026-07-17, version 3.2.4* Worst app in the history of apps ### 1/5 — It ain’t letting me login tf?? *2026-07-17, version 3.2.4* Every time I try to login it just send to the beginning ### 1/5 — Dumb app *2026-07-17, version 3.2.4* This app don’t even let u login your PlayStation acc it’s soo bad don’t download ### 1/5 — Face scan = Face SCAM *2026-07-15, version 3.2.4* The face scan feature is useless. It won’t show your reflection to help center your face and it keeps saying move closer or to move back. When my scan finally went through, it says it was unable to complete. Terrible app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Face scan *2026-08-01, version 3.2.4* Only reason for the app is face scan and it doesn’t work (iPhone user) 2k continuous to be a huge disappointment y’all so greedy fix the game fix the app at this point its ridiculous ### 1/5 — Nba2k26 *2026-08-01, version 3.2.4* Awful pure rubbish app, doesn’t work what so ever ### 1/5 — Horrible *2026-07-31, version 3.2.4* Face scan doesn’t work I scan my face twice and then it says can’t verify ### 1/5 — its straight dogshi *2026-07-30, version 3.2.4* bro im tryna do my face scan it keeps lagging gng pls make ts better ### 1/5 — Feels like 2010 *2026-07-30, version 3.2.4* Worst app in 2026 ### 1/5 — Dog water *2026-07-30, version 3.2.4* Trash , face scan doesn’t work, if by miracle you get it to. You can’t even get it to upload onto console ### 1/5 — Do Not Download! *2026-07-29, version 3.2.4* Wasted time logging in just to use the face scanner and I honestly think it was made to steal data because the feature does not work at all ### 1/5 — Can’t face scan *2026-07-28, version 3.2.4* Can’t face scan can’t really do anything with the app and it’s a pain to log in I downloaded the app because this is the only way to face scan ### 1/5 — Face scan sucks *2026-07-28, version 3.2.4* The main point of this app is the face scan feature and it’s worthless. It fails the scan half the time and the other half of the time the scan turns out terrible. It’s laggy and completely unoptimized for something that I should be able to just upload a few photos for. ### 1/5 — This app is trash don’t download *2026-07-27, version 3.2.4* Took forever just to retry retried 3 times never worked this app just rash doesn’t look anything like me at all ## Most praised reviews (10 highest-rated) ### 5/5 — Goofy app *2026-06-28, version 3.2.4* This app lowkey sucks but every time I use it I laugh because of how goofy my player looks. Very rarely does it look realistic but I like it looking goofy. ### 5/5 — It’s great *2026-05-13, version 3.2.4* The first time I tried the face scan it wasn’t to good but the second time it was great I recommend trying face scan about 2-4 times and if it doesn’t work just make your own ### 5/5 — Mynba2k companion App *2026-04-23, version 3.2.4* It’s the best ### 5/5 — Works fine. Users have low IQ *2026-04-04, version 3.2.4* It took me about 2-3 times but you have to realise. They are scanning your face onto the game. You have to make it clean. Keep hand steady and level. Face the same. Try not to do any crazy movements ### 5/5 — So good👎👎 *2026-04-04, version 3.2.4* The face scan laggy and it takes bad photos when you do it and the app is just trashy ### 5/5 — Love the app *2026-01-21, version 3.2* The app is good but the face scan doesn’t work just try to find your face in mycareer ### 5/5 — Face scan needs improvement. *2026-01-14* The app itself is fine, it’s the face scan feature that makes it so difficult to use. Though it sounds like a fun concept, the face scan is just a gimmicky, buggy mess, that has no reason being as implemented as it is. I can’t even align the face without it immediately asking to move back or closer, and won’t even try to scan my face. The technology needs work. As a companion app, it works. But it’s “special features” that 2k loves to showcase so much, is not good. ### 5/5 — Face Scan *2025-11-25, version 3.2* Love the app, i’ve been using for all previous 2k’s, but now when I try and do my face scan the screen keeps freezing. It never did this on the previous 2k’s. ### 5/5 — app is great *2025-11-22, version 3.2* made me look like an inflated balloon. 10/10 ### 5/5 — Face scan *2025-09-08* This is my first myplayer I’m spending time making in years and this is the worsts face scanner and app they’ve ever made. Absolutely not effort. It take a thousand years to complete all 13 pictures just for it to totally screw up your face. I almost want a refund for the whole game because of it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*