# MyNBA2K23 — user reviews > 55 indexed App Store user reviews of MyNBA2K23 by 2K Sports, rated 1.75/5 from 1,408 ratings. - Source: https://appshunter.io/ios/app/mynba2k23/id1627597466/reviews - App overview in markdown: https://appshunter.io/ios/app/mynba2k23/id1627597466.md - Rating breakdown: 5★ 214 · 4★ 32 · 3★ 28 · 2★ 51 · 1★ 1,082 ## What do users think of MyNBA2K23? Overall sentiment: negative **Pros** - 👍 Functional app - 💡 Great for creating monsters **Cons** - 🐛 Face scan doesn't work - 🐛 Frequent login issues - 🐛 Inaccurate face scans - 🐛 Glitchy and buggy - 🐛 Doesn't work on current gen - 🐛 Waste of time and space **Commonly reported bugs** - Face scan doesn't detect face - Can't log in or create account - Scanned face looks nothing like player - App crashes and freezes frequently **Most requested features** - Bring back old MyNBA2K app - Add more features like buying/selling players ## Newest reviews (14 of 55) ### 4/5 — Can’t log in *2023-04-22* SMH idk who face they are putting on my player but it’s not mine, I’ve tried to scan my face over 20xs no exaggeration with different lighting to get MY FACE to scan but some reason it looks NOTHING like not even a tad bit. I didn’t have this issue with the 2k22 app ### 4/5 — Great app *2023-01-14, version 1.5.7692929* This is a really good app for entering locker codes and looking at my team news, but it’s 4 stars not 5 because it makes me re login every time I want to get into the app. ### 2/5 — Bring back the card games *2023-01-02, version 1.5.7692929* The app was better when u could earn vc from the app by playing the card games like MyTeam all there is to it is the face scan my opinion that’s weak ### 1/5 — This app has to be fixed ASAP. From your 2k customer *2022-12-29, version 1.5.7692929* I’m sorry 2k but this app gotta be fixed ! I’m trying to get a face scan but when I do my account on my play station it sais error . Me personally never had a problem with this app . 20 , 21, 22 were all good but I do not know what happened to this years app . Thank you 2k for all of your apps . I love 2k on my PlayStation . But this app should be fixed immediately . Thank you for your time ! ### 1/5 — Innacurate *2022-12-26, version 1.5.7692929* So for context I am a white dude witth long hair all around my head. I spent the last 20 minutes to get my scan right so I don’t look weird. After 20 I finally get it right and it successfully scans. And wanna know what I get? A black guy with a fade. How you mess up that bad💀 ### 1/5 — Disappointed *2022-12-25, version 1.5.7692929* App could be so much better if they gave you options to buy/sell players,auction house etc etc until the developers do that not worth wasting the space on your device ### 1/5 — 2k what happened? *2022-12-16, version 1.5.7692929* When I first downloaded this app the face scan worked completely fine. Now it doesn’t work no matter what I try. 2k you gotta fix this. Like seriously it was fine at the beginning but now the face scan is completely inoperable. ### 2/5 — *sighs* lucky it’s a free app *2022-12-12, version 1.5.7692929* The app works for a day . No that’s too much time. The app works for 2 hours then the next day when I try to use it , it glitches. Doesn’t let me sign with my Xbox live account . I have to delete the app and reinstall for it to work correctly for the next two hours . Then I have to delete it again , like a continuous cycle of foolishness. I know 2k servers are terrible at times , but even the APP???? Geesh ### 1/5 — Trash *2022-12-05, version 1.5.7692929* We’re tired of 2k pouring out this garbage and expecting us to keep spending our money on this stop promoting if it don’t work only reason we play 2k is my player but unfortunately, once again, 2K has given us a broken game I’ve been a loyal customer since as long as I can remember and now anything with 2k is questionable ### 1/5 — Just…****** RUBBISH!!! *2022-12-03, version 1.5.7692929* DO NOT DOWNLOAD!!! This…app…IS…a MASSIVE WASTE OF TIME!!! Pure and completely utter garbage!!! Nothing about the face scan works. Did it no less than fifteen times and not one of the scans worked. Each one even worse than the last and the original first scan I did looked like a dog’s behind! It’ll look nothing like the actual player. Last time the app worked was with 2K22 and that one was not the best either but at least your player(MP) looks like a human and not some ancient alien creature that got beaten with an ugly stick!! Save your space and time and please for the love of GOD for your sanity, ignore and bypass the 2K app!! Just don’t download it! ### 1/5 — Create new password *2022-11-27, version 1.5.7692929* This app is horrible, trying to send a new password to my email and it does nothing. Click it, click it, click it and nothing, based on the reviews doesn’t look like I’m missing anything. If it’s not broke, don’t change it, should of left it the same. I finally remembered my password, went thru the whole process and it looks nothing like me. I used a 4 white light background shining on my face and it still looks nothing like me, not even a little close. Why have it if it doesn’t work because it used too, better at least. AKA I’m white skined, not the planet of Apes person you created from my face. ### 1/5 — Trash *2022-11-19, version 1.5.7692929* You can’t even sign into it without getting a failed to sign in error 2k23 is a horrible game too not worth the money or your time just stop playing 2k it’s not worth the time face scans broken can’t even log in half the time you buy Vc you don’t even receive it it’s just a horrible game and their not worried about fixing the failed to login error on MyNBA2K23. ### 1/5 — Needs improvement but has the right idea *2022-11-03, version 1.5.7692929* The app is super difficult to login to and I’ve heard the face scan doesn’t work right it has so much potential but right now it is pretty much unusable. ### 1/5 — Doesn’t Work *2022-10-26, version 1.5.7692929* I’ve tried to do a face scan more than 10xs and it never works. 2k knows it doesn’t work and they’ve done nothing to fix it. This is a feature that separates 2k from other games, since it doesn’t work for ps4 it makes the game less appealing. People really love seeing there real face and now everyone looks exactly the same. This needs to be fixed asap ## Most critical reviews (10 lowest-rated) ### 1/5 — This app *2023-08-20* This app is so bad I cried when I tried to scan my face it doesn’t work like when I try to scan my face it wouldn’t even pick it up the lighting. You need so much you’ll be blind because my face was not picked up. Don’t download this it’s a waste of time and a waste of sanity and I’m trust me. You will cry. It’s so horrible. Don’t download it like if you download it you could be doing other stuff but you’re wasting your time using this app like 2K update this or make 2K 24th and make the app for 2K 24. OK you’re wasting peoples time lower the price on 2K 24 because of what you did. I hate you guys. And 2K is not good anymore ### 1/5 — New Year Same Crap Tech *2023-06-25* I haven’t played NBA2K since 2K19…How do I have a new iPhone Pro Max, a PS5, it’s 2023 yet my face scan was 100x better back on 19…I can’t believe y’all have not improved y'all face tech at all… Like I said, I haven’t played since 2k19…Was seriously considering purchasing 2K24…They God I received 2K23 for free and tried out the face scan and uh uh nah…I will definitely NOT be purchasing 2K24…No excuse for 2KSports to make all the money y’all do off of VC alone over the past years to still have trash face scan in 2023 ### 1/5 — Don’t Waste Your Time *2023-05-29* I spent over an hour trying to scan my face holding my phone up to my face and turning my head side to side like 30+ times like an idiot while wasting so much time accomplishing nothing. It never worked at all a single time. I tried different internet, restarting my phone, restarting the console, deleting the app and reinstalling, nothing worked do not waste your time like I did you will accomplish nothing and be frustrated like me. ### 1/5 — DO NOT DOWNLOAD *2023-02-23, version 1.5.7692929* If you download this app you will get nothing. Last year it was completely fine, now they changed something and it was ruined. I don’t know what they changed but they need to CHANGE IT BACK. It is a big letdown for such a gigantic company because it’s also hard to make a ‘cool’ face on the game. The game is good the app is trash. ### 1/5 — Don’t waste your time *2023-02-20, version 1.5.7692929* In all the years of face scan tech I’ve never downloaded an app worse than this one. It doesn’t even register your face consistently. It only catches one frame then it freezes and doesn’t do anything. Don’t even waste your time ### 1/5 — Literally trash *2023-01-22, version 1.5.7692929* This piece of dog won’t even let me sign in. This is probably the most dog water piece of crap app i’ve ever seen and gotten in my life. It’s literally trash don’t waste your time getting this app. The graphics are even garbage. It has worse graphics than the original Nintendo. Not to mention the face scan doesn’t work and it make u look like the mole off of slugterra. Just a horrible app don’t get it. ### 1/5 — Face scan Literally don’t work *2023-01-11, version 1.5.7692929* When I try to scan my face it gets one box checked maximum, other than that nothing ever scans no matter what lighting and position I’m in. It amazes me that the reviews of the app are actually accurate. ### 1/5 — Smh *2023-01-05, version 1.5.7692929* Do y’all even put effort into anything everything y’all do jus doesn’t work ever and y’all never fix it your problems. Never worked ever after 100s of tries. I know absolutely nothing on how to make a game but I guarantee I’d make a better game and app for the game… ### 1/5 — Face scan doesn’t work whatsoever *2023-01-02, version 1.5.7692929* I tried different lighting, backing up from the camera, taking up all the space and no matter what I do it never scans. Bro 2k20 and 2k21 did my scans perfectly. I never played 2k22 so I can’t say anything about those but please fix this man. This is so sad for a company that has in game inflation every year ### 1/5 — Face scan is broken *2022-12-30, version 1.5.7692929* For the past few years face scan has been completely inaccurate giving a face that doesn’t even resemble me and a skin tone that is far from mine as well. I suspect that 2K doesn’t care about this feature of the game anymore given it hasn’t been even close to reality in some time. Very disappointing. I would have given this a zero star rating if that was an option. ## Most praised reviews (10 highest-rated) ### 5/5 — Face Scan Does not work *2023-06-29* I own an iPhone 8 Plus and I'm trying to upload my face into the game so I can play as myself and clearly it doesn't work this app needs to be updated ASAP ! ### 5/5 — Worked fine for me *2023-02-19, version 1.5.7692929* idk why there is so much hate, this is the best the head scan has worked in years (for me at least). if you come out looking like a “monster” as the other reviews say, then try going outside when its not too sunny out but theres good lighting. The sun will make your face a lot more red so make sure it aint too sunny. Hope this helps someone. ### 5/5 — It’s a functional app *2023-01-01, version 1.5.7692929* Most of these reviews are just people not knowing there login or can’t hold a phone straight. If you can do both of those things you should be green. ### 5/5 — made me black and beaten up *2022-12-29, version 1.5.7692929* im just a normal white dude, did my face scan in bright light. the face it gave me is a black dude who looks nothing like me, he has a black eye, the bottom half of his nose is pitch black, and his mouth is covered in black sores with one random bleach-white spot on the corner?? thank you 2k. incredible job on this ### 5/5 — It work *2022-12-29, version 1.5.7692929* Idk why other people it didnt work but it work for all console good job!!!! 5stars ### 5/5 — Great app *2022-10-29, version 1.5.7692929* Just why do we have to download a new one every year when yu guys guys can just update the service! Isn’t that smarter!! ### 5/5 — Facescan do not work at all *2022-10-20, version 1.2.7599619* I’ve tried multiple times ### 5/5 — The game of your life! *2022-10-01, version 1.2.7599619* Best game ever! Join it it’s gonna be amazing it’s so fun! You can experience real nba life from all through out ancient nba history from the 1940s to the 2000s this game changes your life it changes you and your actions and personality you will not believe me now but when you do that’s when the fun starts because if there’s anything that is making you depressed or mad this is the game for you and it’s so popular it’s new and I know your going to like it get ready everybody this is gonna be a new experience for you a friend or a family member! ### 5/5 — Best one yet *2022-09-26, version 1.2.7599619* Idk what y’all talking about, This is the best face scan I’ve done yet. Granted I am on next gen. But I’m very satisfied. My player looks exactly like me. I no longer feel weird putting clothes on a man who looks nothing like me ### 5/5 — Great for creating Monsters before Halloween *2022-09-16, version 1.2.7599619* This is hands down the best App on the Playstore to turn yourself into a monster. There’s plenty of other also free applications that can do this, but if you like ball and spooky season use this app. Only thing that is missing is monster mash animations in game to really give it the edge, or every game should be the Halloween game for the added vibes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*