# MyNeuron App

> Manage health insurance, find providers, and book appointments. (iPhone/iPad app by Neuron L.L.C.)

- Source: https://appshunter.io/ios/app/myneuron-app/id1056106812 (this page in markdown: same URL + `.md`)
- Developer: [Neuron L.L.C](https://appshunter.io/developer/1360985840)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.00/5 from 64 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 65 MB
- Languages: American English, Arabic
- Released: 2015-11-12
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myneuron-app/id1056106812/reviews.md

## What is MyNeuron App?

Install Neuron App for the latest features, and bug fixes providing health insurance benefits at ease.
You can:
-View insurance policy, membership info, family insurance cards, previous claims & transactions.
-Download network files, table of benefits, reimbursement form.
-Submit reimbursement documents & chronic disease drug requests.
-Ask Mayo clinic health advisor for diagnosis.
-Search for hospitals, clinics, or doctors near your location.
-Book an appointment with a preferred health provider.

## Key features

- View insurance policy and membership info
- Access family insurance cards
- Track previous claims and transactions
- Download network files and benefit tables
- Submit reimbursement and drug requests
- Consult a health advisor for diagnosis
- Search for hospitals, clinics, and doctors
- Book appointments with health providers

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/myneuron-app/id1056106812/reviews.md

### 1/5 — Unfriendly Application or website!

*2026-06-27*

If you don’t write a password of exactly 12 characters nothing will work!!

**Developer response:** Jocelyne, we're sorry that you had an unpleasant experience. Your feedback is important to us. Please email us at customercare@neuron.ae with your card number, Emirates ID and contact details so we can reach out to you to address the concern raised.

For urgent assistance, please contact our customer care team at 800-4408, available 24/7.

Thank you!

### 1/5 — Poor interface

*2025-10-20, version 3.4.42*

The app constantly displays ‘No Data’ error and is generally clunky and not user friendly

### 2/5 — App font

*2025-07-10*

The apps font is very small and hard to see

**Developer response:** Hi, thank you for your feedback. We appreciate your input and regret that your experience did not meet your expectations. We are dedicated to improving the app and would like to discuss your concerns further. Please reach out to us at customercare@neuron.ae or contact our customer care team at 800-4408.

Thank you.

### 1/5 — Awful

*2025-05-21, version 3.4.41*

Nothing works. Unprofessionally designed. Not well supported. Develop a decent app - you are an insurance provider after all!

### 1/5 — Absolutely useless

*2025-01-24, version 3.4.39*

Approximately half the functionality isn’t there (click to make appointment, nothing loads) can’t show your network list… the coverage network itself is only slightly better absolutely impossible to manage your health via this app

### 5/5 — Good service

*2024-04-23, version 3.4.28*

Good service

### 1/5 — Very bad insurance, they reject everything

*2024-01-16*

They reject everything

**Developer response:** Dear Member, thank you for your feedback. For us to investigate further into the concerns raised we would need further details e.g., insurance card no, etc., so we kindly request you to contact our 24x7 customer care team on 8004408 and we would be happy to help. Thank you.

### 1/5 — Much better insurances out there

*2023-06-09*

Not a insurance I would recommend

**Developer response:** Dear Ma'am Samah, we thank you for your feedback and we apologize for any inconvenience. We would certainly like to know the reason for your dissatisfaction and promptly address the same. Accordingly, we request you to email us your contact details (mobile no.) along with your insurance card number at customercare@neuron.ae and provide a brief description of your concern or alternatively you can contact our 24/7 support team on 8004408 and we would be happy to help. Thank you.

### 1/5 — Register not working

*2021-10-10, version 3.4.6*

I can't register ,when I try use EID or card number I got error that rid number invalid

### 2/5 — Maha Amin

*2021-06-06, version 3.4.5*

The app has limited functions, it fiesn’t allow you upload claims or check progress of approvals.

## Frequently asked questions about MyNeuron App

### What can I do with MyNeuron App?

MyNeuron App allows you to view your insurance policy, membership details, and family cards. You can also track claims, download benefit tables, submit reimbursement requests, consult a health advisor, find healthcare providers, and book appointments.

### Is MyNeuron App free to use?

Yes, MyNeuron App is available for free download and use. It does not require any payment to access its core features.

### Does MyNeuron App have ads?

No, MyNeuron App does not contain advertisements. Users can enjoy an ad-free experience while managing their health insurance and healthcare needs.

### What devices support MyNeuron App?

MyNeuron App is compatible with iPhone, iPad, and iPod devices. It is designed for the iOS ecosystem.

### How often is MyNeuron App updated?

The latest version of MyNeuron App is 3.4.45, last updated on January 30, 2026. Updates typically include new features and bug fixes to improve user experience.

### What is the age rating for MyNeuron App?

MyNeuron App has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains minimal or no mature content.

### Where can I find my insurance policy details in MyNeuron App?

You can view your insurance policy and membership information directly on the main dashboard of MyNeuron App. It also provides access to family insurance cards.

### Can I get a diagnosis from MyNeuron App?

MyNeuron App offers access to a Mayo Clinic health advisor who can provide diagnostic advice. This feature helps users understand potential health concerns.

## Version history (last 5 releases)

### 3.4.48 — 2026-09-08

Stability improvements and performance optimizations.

### 3.4.47 — 2026-04-21

Stability improvements and performance optimizations.

### 3.4.46 — 2026-04-10

Stability improvements and performance optimizations.

### 3.4.45 — 2026-01-30

- Bug fixes and performance improvements

### 3.4.44 — 2025-12-19

- Bug fixes and performance improvements

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## More apps by Neuron L.L.C

- [MyEnaya](https://appshunter.io/ios/app/myenaya/id1627456504)

All apps by Neuron L.L.C: https://appshunter.io/developer/1360985840

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*