# MyNeuron App — user reviews

> 19 indexed App Store user reviews of MyNeuron App by Neuron L.L.C, rated 3.03/5 from 63 ratings.

- Source: https://appshunter.io/ios/app/myneuron-app/id1056106812/reviews
- App overview in markdown: https://appshunter.io/ios/app/myneuron-app/id1056106812.md
- Rating breakdown: 5★ 25 · 4★ 5 · 3★ 5 · 2★ 3 · 1★ 25

## Newest reviews (3 of 19)

### 1/5 — Very bad app

*2020-03-10, version 3.2.8*

Very bad

### 1/5 — Not great

*2019-04-06, version 3.0.9*

Has spelling mistakes like ‘registeration’ and when I try to click on ‘network’ it opens up settings...

### 1/5 — full of glitches

*2019-02-14, version 3.0.8*

Painful to use. Has anyone tested this app during its development? If so I’d be interested to see how the passed it!

## Most critical reviews (10 lowest-rated)

### 1/5 — Unfriendly Application or website!

*2026-06-27, version 3.4.47*

If you don’t write a password of exactly 12 characters nothing will work!!

### 1/5 — Poor interface

*2025-10-20, version 3.4.42*

The app constantly displays ‘No Data’ error and is generally clunky and not user friendly

### 1/5 — Awful

*2025-05-21, version 3.4.41*

Nothing works. Unprofessionally designed. Not well supported. Develop a decent app - you are an insurance provider after all!

### 1/5 — Absolutely useless

*2025-01-24, version 3.4.39*

Approximately half the functionality isn’t there (click to make appointment, nothing loads) can’t show your network list… the coverage network itself is only slightly better absolutely impossible to manage your health via this app

### 1/5 — Very bad insurance, they reject everything

*2024-01-16, version 3.4.26*

They reject everything

### 1/5 — Much better insurances out there

*2023-06-09, version 3.4.22*

Not a insurance I would recommend

### 1/5 — Register not working

*2021-10-10, version 3.4.6*

I can't register ,when I try use EID or card number I got error that rid number invalid

### 1/5 — Useless app

*2020-10-11, version 3.3.9*

No informations available for hospital or clinics and coverage 👎🏼

### 1/5 — FAQ does not work , search for hospitals shows no data found ?

*2020-10-03, version 3.3.9*

That’s the basics this app should cover developers need to be invest and make this better immediately as it deals with peoples health

### 1/5 — I think they’ve abandoned this app?

*2020-06-06, version 3.3.5*

1) I cannot download my schedule of benefits due to an “error”

2) I cannot make an enquiry or complaint because you require “type” to be entered, but there is no option in either page within the app...

## Most praised reviews (6 highest-rated)

### 5/5 — Good service

*2024-04-23, version 3.4.28*

Good service

### 5/5 — Helpful

*2019-07-24, version 3.1.8*

Very helpful app and easy to use

### 2/5 — App font

*2025-07-10, version 3.4.41*

The apps font is very small and hard to see

### 2/5 — Maha Amin

*2021-06-06, version 3.4.5*

The app has limited functions, it fiesn’t allow you upload claims or check progress of approvals.

### 2/5 — Doesn’t show the specific error for correction while submitting the claim.

*2021-06-01, version 3.4.5*

All the field’s are entered in claim submission but still says all field not entered. Doesn’t pop up which field is pending to enter.

### 2/5 — Services and information

*2020-05-09, version 3.3.1*

Services and information are not available in detail and the inability to add a new person in the family and some of the family's beneficiaries are not available by their names.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*