# MyNHIS — user reviews

> 5 indexed App Store user reviews of MyNHIS by National Health Insurance Authority (Ghana), rated 2.10/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/mynhis/id1664233199/reviews
- App overview in markdown: https://appshunter.io/ios/app/mynhis/id1664233199.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 6

## Most critical reviews (5 lowest-rated)

### 1/5 — Fix the app

*2026-03-09*

It’s been months where I’ve tried to create a profile with my Ghana card details and all attempts have proven futile

**Developer response:** Thank you for your feedback, and we sincerely apologise for the inconvenience. Kindly try again later, and if the problem persists, contact our support team for further help at 054 444 6447 (mobile) or +233 (0) 302 238136/233255/216970/241690 so we can assist you further. We’d also appreciate it if you could consider updating your rating.

### 1/5 — SMS verification

*2025-08-22*

It takes forever to receive the otp when you are logging in. Something must be done about this please

**Developer response:** We sincerely apologise for the delay in receiving OTPs. This can sometimes be due to network providers.

### 1/5 — Can’t create profile

*2024-04-28*

App keeps ignoring my Ghana card info

### 3/5 — Great app

*2024-05-07*

But I would be glad if you can add extra securities to the app so that people don’t access out information randomly. We will be glad if we can access the app by Face ID or password. Thank you

### 5/5 — Seamless

*2025-08-22*

Great UI and processing of details wonderful.

Kudos

**Developer response:** Thank you for the kind words! We’re glad you’re enjoying the app. Your feedback motivates us to keep improving the MyNHIS experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*