# MyNISSAN® — user reviews

> 661 indexed App Store user reviews of MyNISSAN® by Nissan North America Inc., rated 4.81/5 from 99,539 ratings.

- Source: https://appshunter.io/ios/app/mynissan/id1436634482/reviews
- App overview in markdown: https://appshunter.io/ios/app/mynissan/id1436634482.md
- Rating breakdown: 5★ 88,656 · 4★ 4,947 · 3★ 1,603 · 2★ 757 · 1★ 1,954

## What do users think of MyNISSAN®?

Overall sentiment: negative

**Pros**

- 🚀 Convenient remote access
- 👍 Intuitive interface
- 🔓 Reliable locking/unlocking
- 📚 Integrated owner's manual

**Cons**

- 🐛 Frequent connectivity issues
- ⏱️ Slow app response times
- 🔋 Unreliable remote start
- 🤔 Inconsistent feature availability

**Commonly reported bugs**

- Login screen freezes
- Incorrect vehicle data displayed
- Inability to clear persistent notifications

**Most requested features**

- Ability to control climate settings remotely
- Integration with mobile wallet for payments
- Customizable dashboard and notifications
- Improved battery life monitoring

## Newest reviews (15 of 661)

### 3/5 — Slow to react

*2026-08-31, version 6.9.110*

The app has great features it’s just slow to react. It’s been reading the same fuel level for months now and I can’t figure out how to fix it.

### 4/5 — Love the ARIYA And

*2026-08-22, version 6.9.110*

Wish could set the charging to a percentage of fully charged

### 2/5 — A bigger hassle than it needs to be

*2026-08-16, version 6.9.110*

On 85% of the time you use the app your car will not not be listed and it will request that you rescan your vin#. Once you reenter the vin the app will randomly drop the car from your profile and ask you to reenter the vin#.

### 3/5 — 2025 Rouge Battery Drained

*2026-08-06, version 6.9.110*

On two occasions three months apart I tried finally using the app to start my 2025 Nissan ROGUE after not being able to use it for a year and a half after I purchased the car. On both tries after a day or two I go out in the morning to my car only to find my battery completely dead. Can’t even unlock the door with the keypad. I’ll take it to the dealer. They say everything looks fine after they charge the battery l/ changed battery. But clearly they are not understanding that the app is draining the battery so they never even tell me to stop using it or report it ! I’m too busy for these inconveniences that’s why I keep a new to avoid this but clearly even a new car is a problem smh . Nissan fix this !

### 1/5 — Another subscription based money grab

*2026-08-03, version 6.9.110*

Don’t waste your time. Nissan is just squeezing money out of people for services that should come with the vehicle to begin with. What a joke of a company.

### 1/5 — Absolutely useless

*2026-08-01, version 6.9.110*

This app was probably made by a high school kid. It’s full of bugs. I’m constantly logged out, which shouldn’t be that big of a deal. But then it will forget my login info or just tell me I need a new password. Or like today it just tries to load a terms of service page and won’t do anything. It’s a cool idea that I can unlock and lock the doors, except it never works. Whenever I check my car it tells me it’s unlocked. Even when it’s locked. It’s useless.

### 2/5 — Forgot my car

*2026-08-01, version 6.9.110*

Didn't use the app for a bit so it deleted my vehicle from the profile. Why? Such a dumb app. Re-registering is such a pain I think I'm not going to bother and just uninstall

### 1/5 — How is it possible for this app to not work at all

*2026-07-31, version 6.9.110*

Nothing works. At all. How does Nissan not have the ability to do anything that any other car manufacturer has been able to do for 10 years. I’m currently in the process of getting a new car simply because I can’t remote start my current 2024 pathfinder from my app, lock the doors, view its location, literally nothing. The app does nothing at all except tell you an inaccurate reading of your gas mileage. This is the first bad review I have ever left if that gives you context of how behind Nissan really is.

### 1/5 — I had high hopes

*2026-07-28, version 6.9.110*

I really had high hopes for this app. Bought my car brand new and I was very excited finally having an app for it. I can’t not even get it to synchronize to my car, the remote un/lock doesn’t work. I can’t remote start it. I took it in for the recall and still no improvement. Not sure what I need to do. Very disappointed.

Over 6mo and the app hasn’t updated yet to allow me to remote start my car. What a disappointment.

### 1/5 — App is horrible.

*2026-07-26, version 6.9.110*

Keeps disconnect from my new Pathfinder and won’t remote start, update mileage or fuel remaining.

### 2/5 — Stop signing me out

*2026-07-21, version 6.9.110*

Why have a tab that says keep me signed in and it still signs me out. Could not be much angrier than that. Walking to my vehicle trying to remote start and I have to enter email and password. Don’t ever sign me out, that’s what the keep me signed in box means.

### 3/5 — Too slow

*2026-07-21, version 6.9.110*

The app is too slow

### 2/5 — Intermittently stops working

*2026-07-21, version 6.9.110*

The app will suddenly stop connecting with your car and stop allowing you to remote start. Despite deleting the app and reinstalling it, it still doesn’t work

### 4/5 — Love the app, but

*2026-07-20, version 6.9.110*

I love the app and the functions I get except I believe the emergency call went in an accident Should be included with every level of purchase not just if you can afford the most expensive one

### 1/5 — App is a Total Waste

*2026-07-19, version 6.9.110*

It does not even let you input service history yourself, much less import it from the dealer. 

I wanted an app to track my service history and compare it to the manufacturer’s schedules, so I could track what was due. The app contains the service schedules (ie, the exact same info in the manual), but has absolutely no functionality for tracking your service history.

A complete waste.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst car app on the planet!

*2026-08-28, version 6.9.110*

One task y’all have, lock unlock the car and you can’t even do that! Terrible! Been stranded for 30 min trying to unlock the stupid thing. Shame!

### 1/5 — Nissan Leaf

*2026-08-27, version 6.9.110*

App has so many bugs, glitches, and half the data it is supposed to show it never loads.

### 1/5 — App sucks

*2026-08-25, version 6.9.110*

App always shows my car is unlocked even tho it’s locked , takes forever to load and doesn’t start , lock the car

### 1/5 — Worthless App

*2026-08-23, version 6.9.110*

Constantly logs me out. Has removed my vehicle twice requiring me to re-add it multiple times. The app is very sluggish, with poor response times and an over abundance of security checks. Nissan can build a great car but their software (both in the App and their cars) leave everything to be desired. And with whatever update, now it requires me to upload documents to prove vehicle ownership before it’ll add my vehicle back to the app??? What an absolutely garbage app.
AND IF NISSAN COMES ON HERE WITH THAT AUTO GENERATED RESPONSE THEY SENT TO EVERYONE ELSE WITH THE HELP DESK NUMBER AND TELLING ME THEY CAN HELP WITH MY CONCERNS, TOTAL BS THAT JUST FURTHER PROVES MY POINT THAT NISSAN DOESNT GIVE A DAMN ABOUT MAKING SURE THEIR PRODUCT IS READY BEFORE SELLING IT. 
If I could give 0 stars, I would. It’s all just a big money grab, if you just bought your Nissan and still have a chance to return it, take it back and get a car with good software and a working app… so glad mine is just a lease.

### 1/5 — Not working

*2026-08-22, version 6.9.110*

This app worked great for the first 2 weeks but for the last 2 months it has an incorrect alert stating my window is down and none of the features work!  I’ve been on the phone with support multiple times and even had a maintenance appt with the dealership to work on it, but no luck.

### 1/5 — This app is trash

*2026-08-20, version 6.9.110*

Half the time. This app shows my vehicle parked at a different location. The remote start doesn’t work whatsoever. I get 9 million notifications that my car is unlocked when I’m clearly seeing that it is locked. I honestly will not buy another Nissan because of this app. It’s ridiculous.

### 1/5 — Never Works

*2026-08-18, version 6.9.110*

This app has been so far the worst amongst the cars I’ve owned. It’s always loading, slow, and hardly accurate. Nissan needs to get it together!

### 1/5 — Won’t update unless you live in good ATT service

*2026-08-18, version 6.9.110*

My biggest yank with this is the car won’t talk to the app unless you have bang on ATT service where it is parked. You cannot even connect your car to WiFi and have this app update. NISSAN needs to do better and allow the car and the app to use WIFI to talk to each other. Not all of us live in a great ATT area. One star til that changes.

### 1/5 — Need Optional Starting Options Like Hyundai

*2026-08-17, version 6.9.110*

Need additional starting options like Hyundai/Kia

Cold/warm/custom.  Etc

### 1/5 — Useless

*2026-08-17, version 6.9.110*

Never works!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use!

*2026-08-27, version 6.9.110*

Easy to use!

### 5/5 — Straight Forward easy to use

*2026-08-27, version 6.9.110*

Simple app, easy peesy to navigate. Super clear and clean interface. 👍🏽

### 5/5 — Frontiers

*2026-08-17, version 6.9.110*

Best car app I ever use before!!!

### 5/5 — Patty wagon

*2026-07-31, version 6.9.110*

Love it

### 5/5 — Love NISSAN

*2026-07-24, version 6.9.110*

I’ve been Nissan cars since forever, but I never actually had one knew that I could use the app for everything so this time I bought a brand new 2025 Nissan Pathfinder SL I love it. I love the app. I can start the car while I’m in the house to warm up. I just wished they had more options to do on the app thank you, Nissan.

### 5/5 — App is ok

*2026-07-19, version 6.9.110*

They need to upgrade their software

### 5/5 — Está genial

*2026-07-19, version 6.9.110*

Me encanta y ahorro mucho tiempo. Mi compañera 🫶✨❤️

### 5/5 — Nissan connect

*2026-07-18, version 6.9.110*

I love the app features

### 5/5 — Rogue 2026

*2026-07-17, version 6.9.110*

Being able to lay in the bed and start My Rogue is great

### 5/5 — Frontier Pro X

*2026-07-14, version 6.9.110*

Excellent

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
