# MyNorthwell

> Digital health portal for managing appointments, medical records, and provider communication. (iPhone/iPad app by Northwell Health INC.)

- Source: https://appshunter.io/ios/app/mynorthwell/id1448555590 (this page in markdown: same URL + `.md`)
- Developer: [Northwell Health INC](https://appshunter.io/developer/1254168011)
- Category: Medical
- Price: Free
- Rating: 3.53/5 from 608 App Store ratings · 119 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 183 MB
- Languages: English, Chinese, Spanish
- Released: 2019-12-19
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mynorthwell/id1448555590/reviews.md

## What is MyNorthwell?

With the MyNorthwell app, you can manage visits, connect with providers, access results, join appointment wait lists and more. Simply download the app and create an account to get started.


Features:
• Book, cancel and reschedule appointments.
• Join our wait lists and get notified if an earlier appointment time becomes available.
• Use eCheck-In before your appointment to save time when you arrive.
• View test results and receive notifications of new results.
• Manage and view summaries of current health issues, medical history, medications, immunizations and more.
• Send messages to your care team or non-medical inquiries to customer service.
• Grant account access to caregivers and providers.
• View billing statements and make payments.

Our app is integrated with HealthKit technology, which allows you to upload health and fitness data from other apps when enrolled in self-tracking programs.

## Key features

- Book, cancel, reschedule appointments
- Join appointment waitlists
- eCheck-In for appointments
- View test results and notifications
- Manage health history and medications
- Message care team and customer service
- Grant caregiver access

## Chart rankings

- #113 in Top Free · Medical (US App Store)

## What do users think of MyNorthwell?

Overall sentiment: negative

**Pros**

- 👍 Convenient access to health information
- 🚀 Easy to book appointments
- 💰 Straightforward bill payment
- 🔍 Helpful for finding doctors
- 🔒 Secure access to personal records

**Cons**

- 🐛 Frequent crashes and glitches
- 🤔 Confusing navigation and UI
- 🔍 Difficulty finding specific providers
- 🕰️ Slow app performance
- 🔒 Concerns about data privacy

**Commonly reported bugs**

- Login issues and verification problems
- Missing or outdated patient information
- Appointment scheduling not working properly
- Inability to access certain features

**Most requested features**

- Ability to message providers directly
- Integration with other health apps
- Improved lab result tracking
- More personalized recommendations
- Enhanced appointment management

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/mynorthwell/id1448555590/reviews.md

### 1/5 — Garbage

*2026-08-25, version 11.8.2*

This app is terrible. It stresses me out just to use it. My medication is missing, along with all my important information.

### 1/5 — Worst app experience

*2026-07-16, version 11.8.2*

Is this 2026? They fire the team that put this app out and need to improve the login experience. Trying to login via a passkey and it wants me to scan a QR code! I’m on my iPhone already. Try to chat support for help within the app and there is no way to “accept” the cookies message?!?!?

### 1/5 — Awful app

*2026-06-17, version 11.6.5*

For a first world country and one of the top healthcare systems this is unacceptable. They upgrade the system and unlike the last one, which worked good, especially for making appointments, it is impossible or very very complicated and time consuming to make a simple appt. On one page it says one thing as far as availability and on another page it says something else and it doesn’t let you book it half the time. Many many bugs or just poor design.

### 2/5 — App feedback

*2026-05-14, version 11.7.2*

This app needs an overhaul 
I’ve had to change my password multiple times and I still can’t access my account!!!!
Please fix the app 
Make the app easier 
Add password hints 
Damn this app pisses me off

### 2/5 — Such a big problem to logging in this app

*2026-05-10, version 11.7.2*

I don’t understand every time they have issues in login and can’t get code and they didn’t pick up call for help what is this can’t understand.

### 1/5 — Worst

*2026-05-04, version 11.7.2*

Cannot find my doctors, Office visit notes, test results, or medication list!!! This is the only medical group I have a problem with.

### 1/5 — Total garbage.

*2026-05-01, version 11.7.2*

This app is completely useless. Do not use. Had to give it one star just so this review could get through. It should be ZERO stars.

### 1/5 — Horrendous app

*2026-04-13, version 11.7.2*

I am 26 years old, I like to think I am technically savy. I spent 5 minutes looking for how to make a follow up appointment with my PCP for a physical, which I never found out how to do. I moved on trying to make a new patient appointment with my PCP and planned on putting in the message “annual physical” so that they would know. When I tried to make the new appointment it wouldnt show my PCP or doctors anywhere near me even with filtering my zip code and my home address. Instead it kept showing me doctors in Manhattan and Huntington, both 20 miles the opposite directions of me. I gave up and called the scheduling number and made my appointment the old fashioned way and just out of curiosity I asked the person on the phone if they received multiple complaints about the app to which they said daily. Northwell, whoever you got on your software or application teams, I’d suggest hiring competent people with all the money you guys have.

### 2/5 — Big downgrade

*2026-04-12, version 11.7.2*

In the old app I could easily schedule an appt with my PCP. It was as simple as clicking book again. Ever since the upgrade I now I have to search for my provider every time. And then enter my insurance information. 
Plus when asked to fill out forms for an appt clicking the button takes me to a page where it looks like I should have to login but there isn’t actually a place to login. 
Super frustrating all around.

### 3/5 — Room for improvement

*2026-03-05, version 11.6.5*

I appreciate the convenience of being able to book appointments and communicate with my providers with quick responses. However, it would be very helpful if the app included the option to view lab orders. I’m currently having difficulty confirming some important lab orders. Please consider looking into adding this feature.

## Frequently asked questions about MyNorthwell

### What can I do with the MyNorthwell app?

The MyNorthwell app allows you to manage your healthcare visits, connect with your providers, and access your medical information. You can book, cancel, or reschedule appointments, join waitlists for earlier availability, and use eCheck-In to save time upon arrival. It also provides access to test results, health history, medications, and allows you to message your care team.

### Is the MyNorthwell app free to use?

Yes, the MyNorthwell app is free to download and use. There are no charges associated with accessing its features or managing your healthcare information through the application.

### What kind of medical information can I access?

You can view test results and receive notifications when new ones are available. The app also allows you to manage and view summaries of your current health issues, medical history, medications, and immunizations. This comprehensive view helps you stay informed about your health journey.

### Can I communicate with my doctor through the app?

Yes, you can send messages directly to your care team through the MyNorthwell app. This provides a secure and convenient way to ask questions or share information with your healthcare providers without needing to make a phone call.

### Does the app work with other health tracking devices?

The app is integrated with HealthKit technology, enabling you to upload health and fitness data from other apps if you are enrolled in self-tracking programs. This allows for a more holistic view of your health by consolidating data from various sources.

## Version history (last 5 releases)

### 11.8.2 — 2026-07-08

Miscellaneous fixes and improvements.

### 11.8.1 — 2026-06-24

Miscellaneous fixes and improvements.

### 11.7.2 — 2026-04-02

We're making your experience better by fixing bugs and improving the login process.

### 11.6.5 — 2026-03-05

We're making your experience better by fixing bugs and improving the login process.

### 11.6.4 — 2026-01-27

Miscellaneous fixes and improvements.

## Apps similar to MyNorthwell

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## More apps by Northwell Health INC

- [LogPAL](https://appshunter.io/ios/app/logpal/id1315481862)
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- [Northwell Primary Care Now](https://appshunter.io/ios/app/northwell-primary-care-now/id6746950775)

All apps by Northwell Health INC: https://appshunter.io/developer/1254168011

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*