# MyNOVA Servicing — user reviews

> 5 indexed App Store user reviews of MyNOVA Servicing by NOVA Home Loans, rated 4.90/5 from 161 ratings.

- Source: https://appshunter.io/ios/app/mynova-servicing/id1610560332/reviews
- App overview in markdown: https://appshunter.io/ios/app/mynova-servicing/id1610560332.md
- Rating breakdown: 5★ 151 · 4★ 4 · 3★ 3 · 2★ 0 · 1★ 3

## Most critical reviews (5 lowest-rated)

### 1/5 — Unusable garbage, likely a Phishing Scam

*2024-11-27*

Can’t use a password manager to get in. If you manage to enter your password correctly you’re forced to change password. Spent 15mins changing passwords trying to access before giving up and rage uninstalling - then changing all my passwords via the services website cause I think this might be a scam. DO NOT TRUST THIS APP.

**Developer response:** We would like to assist with troubleshooting your access/password to the App, however, we are unable to identify your account information from the user ID associated with this review.  Please email the Customer Advocacy Team at support@mynovaservicing.com or contact us at 855-415-5614, our hours of operation are Monday - Friday, 8:30 AM to 8:00 PM, and Saturday, 9:00 AM - 3:00 PM, ET.  We look forward to hearing from you!

### 1/5 — Potential Scam: DO NOT LOGIN

*2023-01-27*

Hello there,

I called NOVA, and they are not aware of this application. I am changing my passwords. 

Do not download and do not log in.

### 5/5 — Nova

*2025-05-11*

So Far So Good

**Developer response:** Fantastic!  Thanks for taking the time to share your feedback!

### 5/5 — Works Great!

*2024-05-10*

The app works great and is very convenient.

### 5/5 — Can’t pay bill

*2022-06-06*

The main reason I use this app is to pay my mortgage, but the pay bill button has never worked.I always end up having to go online and pay it, what a useless piece of trash app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*