# MyNOVEC > Utility app for electricity customers to manage accounts, pay bills, and monitor usage. (iPhone/iPad app by Northern Virginia Electric Cooperative.) - Source: https://appshunter.io/ios/app/mynovec/id1617298794 (this page in markdown: same URL + `.md`) - Developer: [Northern Virginia Electric Cooperative](https://appshunter.io/developer/561034277) - Category: Utilities, Productivity - Price: Free - Rating: 2.28/5 from 50 App Store ratings · 22 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 29 MB - Languages: English - Released: 2022-08-01 - Data updated: 2026-07-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mynovec/id1617298794/reviews.md ## What is MyNOVEC? NOVEC, headquartered in Manassas, Virginia, is a not-for-profit corporation that provides electricity to customers in Fairfax, Fauquier, Loudoun, Prince William, Stafford and Clarke Counties, the City of Manassas Park and the Town of Clifton. The MyNOVEC app allows customers to pay their bill, review their energy use history, contact customer service, monitor co-op news and view power outages. ## Key features - Pay electricity bill - Review energy use history - Contact customer service - Monitor co-op news - View power outages ## Recent user reviews (10 of 22) All indexed reviews: https://appshunter.io/ios/app/mynovec/id1617298794/reviews.md ### 1/5 — Blows up when reporting outage *2026-06-13, version 25.2.2* iPhone app exits when attempting to report an outage. 100% reproducible on iPhone. ### 1/5 — Badly designed *2025-11-25* App constantly crashes. Unable to report outages. Core features like outage map push you to a web site. Needs some updates asap. ### 1/5 — What’s the point? *2024-08-03* Tried to report a power outage and it redirected me to the NOVEC website on my browser. Then it’s a labyrinth to try and get to the page to report it. Also kept telling me NO CREDENTIALS but I had to log in to get to that point. If I could switch to Dominion I would. ### 2/5 — Power outage reporting? *2024-06-12* What is the point of this app if it can’t be used to report a power outage quickly? I tried reporting a power outage via the website, and the page loads some kind of sub page with a large blue spinning circle ad infinitum. I was unable to report the outage so I downloaded the iphone app despite the horrendous reviews. The app works well enough and now I can access my usage on a mobile device, but honestly why even bother to develop the app if it doesn’t provide any usage beyond or equal to the website? There should be a giant button in the app to report an outage - this will provide the company more real-time feedback. I can check my power usage from the website, so I guess this app is useless. …also if I managed to simply fail to see a “report an outage” button in the app, please let me know! ### 2/5 — Usage data? *2023-12-18* Recent update, now no usage data will load- current out historical in the app. ### 1/5 — Barely an app *2023-08-09* This never should have been put up on the public App Store. When you click most things it just opens up a page in safari (which in itself is dumb because IOS apps can embed a web view). Sometimes when that happens Safari pops up a dialog suggesting you download the app! It occasionally doesn’t even open up the page related to what you were asking for. The coop should refuse to pay whoever developed this. ### 1/5 — App and website are different logins. *2023-02-21* If you are struggling to log into the worst app ever made that is novec power. Consider logging into the website like you used to do before all this nonsense. Don’t let them redirect you to the app. X out of that redirect and pay on the website. And novec stop redirecting people to something more difficult to use. ### 1/5 — Absolutely Terrible *2022-12-12* The app doesn’t work, email sign in not available. They stopped collecting auto pay and now all of a sudden saying I’m behind on my payment. . These guys are running this company like a joke . No one picks up phone either ### 1/5 — Dreadful *2022-10-24* This app barely works on my iPhone 12. Screen is hard to read and text is out of alignment. In addition, the roll out was awful. My auto payments with the old app were discontinued, but I did not get a notification to use this new app until I was 3 months behind. What a mess!! ### 1/5 — Sign in still doesn’t work after a month *2022-10-22* Why is this still broken? ## Frequently asked questions about MyNOVEC ### What can I do with the MyNOVEC app? The MyNOVEC app allows you to pay your electricity bill, review your energy use history, contact customer service, monitor co-op news, and view power outages. It provides a convenient way to manage your NOVEC account. ### Is the MyNOVEC app free to use? Yes, the MyNOVEC app is free to download and use. There are no charges associated with accessing its features for NOVEC customers. ### Who is the MyNOVEC app for? This app is designed for customers of NOVEC, the not-for-profit corporation that provides electricity to specific counties and cities in Virginia, including Fairfax, Fauquier, Loudoun, Prince William, Stafford, Clarke, the City of Manassas Park, and the Town of Clifton. ### How can I report a power outage using the app? The MyNOVEC app allows you to view power outages. While the description doesn't explicitly state a reporting function, you can monitor outage information and contact customer service through the app if needed. ## Version history (last 5 releases) ### 26.3.2 — 2026-07-13 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.1 — 2026-06-22 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.0 — 2026-06-16 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 25.2.2 — 2025-06-16 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 25.2.1 — 2025-04-29 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ## Apps similar to MyNOVEC | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyClayElectric](https://appshunter.io/ios/app/myclayelectric/id1548748947) | 3.0 (48) | Free | Utilities | | [MyREC](https://appshunter.io/ios/app/myrec/id1186904825) | 2.7 (56) | Free | Utilities | | [NV Energy](https://appshunter.io/ios/app/nv-energy/id983676795) | 4.7 (7,570) | Free | Utilities | | [NLR Electric](https://appshunter.io/ios/app/nlr-electric/id1525938833) | 3.2 (21) | Free | Utilities | | [CFEMC](https://appshunter.io/ios/app/cfemc/id549085324) | 1.9 (41) | Free | Utilities | | [MyTriCountyTX](https://appshunter.io/ios/app/mytricountytx/id6475893210) | 2.3 (18) | Free | Utilities | ## Related topics [virginia dominion power](https://appshunter.io/ios/topics/virginia-dominion-power) · [myid virginia](https://appshunter.io/ios/topics/myid-virginia) · [rappahannock electric cooperative](https://appshunter.io/ios/topics/rappahannock-electric-cooperative) · [dominion energy virginia](https://appshunter.io/ios/topics/dominion-energy-virginia) · [duke energy lake view](https://appshunter.io/ios/topics/duke-energy-lake-view) · [covington electric cooperative](https://appshunter.io/ios/topics/covington-electric-cooperative) · [columbia gas of virginia](https://appshunter.io/ios/topics/columbia-gas-of-virginia) · [old dominion energy](https://appshunter.io/ios/topics/old-dominion-energy) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*