# MyNovocure — user reviews

> 6 indexed App Store user reviews of MyNovocure by Novocure Inc., rated 3.40/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/mynovocure/id6466167861/reviews
- App overview in markdown: https://appshunter.io/ios/app/mynovocure/id6466167861.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 3 · 2★ 0 · 1★ 4

## Most critical reviews (6 lowest-rated)

### 1/5 — Buggy

*2025-04-18*

Won’t load properly keeps giving a message to come back in 10 minutes

### 1/5 — Unable to log in

*2025-02-23*

I have been unable to get logged in since I created my account. It just tells me there’s a problem and try back in 10 mins. Well, it’s been days wort of 10 minutes. And still unable to get logged back in

### 3/5 — No package tracking

*2026-05-08*

The app order status screen has a button on the bottom with the tracking number. When I choose to check the shipping status in the external app it opens, the tracking number has not been copied into that app. Your app doesn’t give me a way to copy the tracking number to the clipboard. 

The app is pretty but it seems like your product manager isn’t documenting and testing common use cases.

### 3/5 — App Demands Face ID/Touch ID

*2025-12-12*

I receive the flowing scare message before I'm allowed to log in to this app: 
"Biometric authorization is not set up on your device."

Damn right it's not.

"Please either enable Touch ID or Face ID on your phone."

No. Not a chance. I have a password saved for a reason. Please drop this stumbling block. I'm using Novocure, I clearly already have enough problems.

### 5/5 — Works well since last update

*2025-02-28*

Prior to Build 11251, I was unable to progress past the login, now that is resolved. Having data allows me to manage my Optune usage more effectively, and order supplies and track the order status.

### 5/5 — Great tool

*2025-02-27*

I have only used the app for a few days but it is great to see the usage data without having to wait for the monthly upload. The ability to order supplies in the app is also a huge convenience given the different time zones.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*