# MYOB Team — user reviews

> 69 indexed App Store user reviews of MYOB Team by MYOB Technology, rated 1.69/5 from 210 ratings.

- Source: https://appshunter.io/ios/app/myob-team/id1454466288/reviews
- App overview in markdown: https://appshunter.io/ios/app/myob-team/id1454466288.md

## Newest reviews (15 of 69)

### 1/5 — Terrible app - don’t waste your time downloading

*2025-10-12, version 1.36.6*

So many issues for day dot.
Unable to split shifts 
Staff unable to enter time sheets and review, just disappears with a blank screen, creates more work for managers chasing staff to confirm timesheets 
Zero support or updates to rectify the issues
Logs you out and unable to log back in, keeps saying error.

In this day and age and with so many users of MYOB, surely they can sort this issue. With so many poor ratings, it is just being ignored. Very poor customer service, just remove the app from being able to download as it is a complete waste of time for users and MYOB obviously has no intentions to resolve the problems encountered

### 1/5 — Payroll

*2025-09-05, version 1.36.6*

Literally the worst app. Can rarely access to put in leave

### 1/5 — Avoid

*2025-08-17, version 1.36.6*

By far the worst time keeping and leave app ever!

### 1/5 — Worst app ever

*2025-07-29, version 1.36.6*

The app keeps logging out all the time, need to put email and password everyday, the quick 4 digit password it’s useless

### 1/5 — Hopeless

*2025-07-21, version 1.36.6*

Can’t even log in. Like all MYOB apps and other issues that never get fixed!

### 1/5 — Timesheets don’t work

*2025-07-18, version 1.36.6*

Whenever there is an update, you need to log back in. If your company file does not get updated, you can’t log in. Timesheet section does not work in most devices

### 1/5 — 1 review at a time

*2025-05-23, version 1.36.6*

This is an Accountant’s review I am a qualified Accountant and I just don’t understand this Myob cloud business software. they launch too may similar products. it leads to a lot of confusion. When I login I can see too many of my account under the same business name but it attached with 3 different serial number. And very difficult for me to find my client linkage. Spending a lot of time trying to navigate the myob platform at the end is a total waste of time.

### 1/5 — PIN WONT SAVE

*2025-02-11, version 1.36.5*

Can’t setup PIN for a quick login it never seems to save

### 1/5 — Showing errors signing in

*2025-01-24, version 1.36.5*

App was working fine until one day it automatically sign me out and now is showing error signing in

### 1/5 — Current MYOB user can’t log into MYOB team still hasn’t been fixed.

*2025-01-07, version 1.36.5*

I’ve been trying to log into MYOB team for
Mo the still can’t log in…. HAS NOT
BEEN FIXED.

### 1/5 — What did you do!?!

*2024-09-19, version 1.36.4*

This app was a great tool for staff go get their payslips. Well when the app actually worked, anyway. Now, Payslips have disappeared altogether!! It was our main function for the app and now you have taken it away. Also where has the Leave stuff gone!?! Hope this is temporary and you get the app back to what it should be soon!!

### 1/5 — Can’t even log in

*2024-08-29, version 1.36.4*

Error message when trying to login daily. Uninstalled so many times but still can’t login. Ever.

### 1/5 — Cant log in

*2024-08-28, version 1.36.4*

I haven't been able to log in for a few months now to access my payslips. Can you advise me of the problem thankyou

### 1/5 — Useless

*2024-08-12, version 1.36.4*

Always crashes

### 1/5 — The app is terrible.

*2024-06-19, version 1.36.3*

Three out of five times I login it forgets I’ve already set a pin and makes me redo it. 

Two out of five times I login the option to load leave and view my payslips is gone. 

On iPhone it automatically selects the scroll toggle instead of the pin pad for numbers and dates which decreases accessibility. 

I share the same issues as my co workers. We have had to use manual timesheets this cycle because in MYOB some of our time records disappear. 

Sometimes when the hours are approved the record disappears, sometimes not. 

The app is entirely inconsistent, very buggy and not accessible / user friendly.

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst time app

*2026-08-10, version 1.37.0*

Terrible app, constantly logs you out.  Do yourself a favour and use Xero and Deputy.

### 1/5 — PIN code now not enough, app logs me out all the time since last update!!

*2026-07-22, version 1.37.0*

I loved that I only needed my pin code to access the app. Biometrics access would be even easier, but at least it worked : log in once, set a pin passcode, use pin onwards.
Until last update! Now i have to connect using my email and password almost everytime, as it says “You are not able to sign in at this time, please try signing in using your email and password”

### 1/5 — Always having to sign passcode never works

*2026-07-17, version 1.37.0*

Very poor app Passcode never works always have to sign in everyday to do timesheet and breaks

### 1/5 — So bad. Don’t know where to start

*2026-07-06, version 1.37.0*

Update: this app was recently updated and it’s somehow even worse logging out at least twice a week. Despite this company causing me much mental anguish over the last 20 years after being forced to use it because my employees do. I thought this app might be a bit more straightforward than easy to use.  But no.  It logged you out almost every day. He can’t even track time in actual time it freezes. That you are terrible I can’t make adjustment my God. Someone saved this company from their archaic practices.

### 1/5 — Unable to login

*2026-07-01, version 1.37.0*

After the latest update. I’m unable to login at all. Making this app unusable

### 1/5 — So bad. Don’t know where to start

*2026-05-10*

Despite this company causing me much mental anguish over the last 20 years after being forced to use it because my employees do. I thought this app might be a bit more straightforward than easy to use.  But no.  It logged you out almost every day. He can’t even track time in actual time it freezes. That you are terrible I can’t make adjustment my God. Someone saved this company from their archaic practices.

### 1/5 — Does not save time sheets

*2026-01-14, version 1.36.6*

This app is by far the worst app I use. Glitches all the time. 
Now it won’t save any times. Meaning no editing and no seeing what you have all ready entered for the week.

### 1/5 — Terrible app

*2025-12-15, version 1.36.6*

Absolutely terrible app. Clunky to use to submit timesheets. Custom support is next to non existent. Haven’t been able to log into my app for over a week due to server issues with no response or resolution from MYOB

### 1/5 — Never works

*2025-11-11, version 1.36.6*

Never works always glitches out

### 1/5 — App

*2025-10-16, version 1.36.6*

Unable to get onto my new phone.  “Problem loading”

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use and fulfill my needs

*2021-02-05*

Easy to use, submitted a few leave applications already. 

Operation is smooth and quick. 

I can also view my payslips so that I don't have to searching in my inbox!

### 3/5 — Bad

*2024-04-12, version 1.36.3*

The hardly made an app with limited features I tried to apply for leave and the reason section wasn't there like I clicked on it and nothing was there and I couldn't submit it

### 2/5 — Frustrating memory

*2026-05-27, version 1.36.6*

Once you’re logged in, the app works fairly well. However, as an employee who only uses it once a day to log working hours, the apps incessant requirement that I log in to my account each and every day is irritating beyond belief. If the app could please store MY details on MY phone, so I could use biometrics to unlock and then quickly do my clock in-clock out, then this would be a worthy app, instead it’s ridiculously frustrating..

### 2/5 — Keeps asking me to sign up or login

*2026-02-20, version 1.36.6*

Since latest iOS update for iPhone, the app won’t let me login with passcode. Requires me to sign in and set a passcode each time I open the app. Have tried deleting the app and reinstalling but can’t fix this issue.

### 2/5 — Too many bugs

*2026-02-15, version 1.36.6*

A lot easier to cover what does work rather than list all the problems. If you are ok to get details of a single shift per day having simple manager and employees fiddling with little dials to get exact time to the nearest minute it might be OK. I ended up writing my own.

### 2/5 — No Access

*2025-11-18, version 1.36.6*

I downloaded the app but I couldn’t create the account with the email recorded by the employer. The link didn’t work at all.

### 2/5 — Notifications stopped working

*2025-03-23, version 1.36.6*

Started off working really well but then notifications for all employees and the approver stopped working and this issue could not be resolved.

### 2/5 — Good and bad

*2023-03-21, version 1.34.0*

Easy to use no doubt. Convenient, but it’ll keep freezing. Log you out where you have to log back in again. My staff have these issues as well and there’s no new frequent updates to resolve these issues.

### 2/5 — Notification  for location details

*2021-09-14*

The app is still very basic
Please look at notification  option example would be on time sensitive starts could there be a  auto notification sent to managers email or mobile or even on the app so at glance we know staff have  clocked on see how many staff have reported in for there duties 

Locations also need  more there no way for staff to access extra details about  location the job  or a brief description of site contact phone number also what is expected of them when they arrive so we cant call it by job name or # but put in the address so employees can at least know were there going. This could also be a area for staff to leave bullet points for following staff of there progress or lack of  due to unforeseen circumstances 

Still on notification for locations maybe when a staff logs on to start they receive an automated push notification from the manager could have job details and instructions preloaded with the most recent developments on site, is in a meeting staff can proceed with works
And finally notification to and from staff who also have shift in the same location  in the past or future 
Communication is key and i feel I'm still calling to check everything is in place
Just saying

**Developer response:** We are continuing to look at ways to grow and update the app, we appreciate your feedback and have passed it on to our teams.

### 2/5 — Cumbersome

*2021-06-22*

Integration between the app and MYOB software is great, but administration could be made much better. It not only just about the employee. As an approving manager, why can I not see the entire pay period and all the leave applied for employees at one glance. Why do I have to select each week and then search leave for each employee. I pay fortnightly, so I can only imagine how hard a pay run would be for someone paying monthly. Payroll does not have to be this difficult.

**Developer response:** Thanks for the feedback, administration is always a key focus for the app, with the app idea being to reduce the administration workload of users so they can focus on running their own businesses rather than managing employees.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
