# MyOrbit — user reviews

> 8 indexed App Store user reviews of MyOrbit by PT Telekomunikasi Selular, rated 3.80/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/myorbit/id1534279868/reviews
- App overview in markdown: https://appshunter.io/ios/app/myorbit/id1534279868.md
- Rating breakdown: 5★ 31 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 14

## Most critical reviews (8 lowest-rated)

### 1/5 — Good, until….

*2023-12-06*

This app was ok, until I paid for an internet packet, and now after 3 days I still haven’t gotten any internet. 

Their costumer service AI bot, Veronica, is useless. I don’t know why they waste their time with this crap. Does “Veronica” actually make anyone think they’re being helped?

Also, they waste time on constantly updating “promos” and other useless advertisements. Do you think we’re stupid? Just give us the price and give us internet. Your fancy graphics and promos do not help anyone.

### 1/5 — Error after update

*2023-09-30*

Please fix the app,after update cannot open on iOS 16.7
How we can top up plan.

### 1/5 — Useless

*2023-08-31*

Latest update has made it impossible to buy data packages via the app. Worked fine for years, and now it’s completely useless.

### 1/5 — Bad UI/UX

*2022-07-30*

It gets errors so frequently. Can’t login nor buy any package. And the solution for the reps is always “clear cache, then uninstall, then reinstall.” That is such a bad & inefficient design.

### 1/5 — PAKET MAHAL

*2022-01-18*

PAKET KELEWATAN MAHAL PPK

### 1/5 — Doesn’t work

*2021-07-07*

Each so-called update is a downgrade in functionality. Cannot log back in. Their only support, which is on Instagram, does not really care about the resolution and just asked me to charge my account another way. This app and the company, Telkomsel, is terrible!!!!

### 1/5 — App is crashing all the time and it doesn’t work

*2021-06-24*

Every time I open the app, it’ll always crash and log me out of my account. And when I try to log in back it’ll be so hard to connect my account. It took almost hours to just get the app working. On the top of that the internet is super slow

### 2/5 — ERROR

*2022-09-23, version 0.53.1*

UPDATE LA TLOL BANYAK BUG. GAK BISA DIPAKE

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*