# myPacificSource Admin (PSA)

> Mobile app for managing health benefit accounts like FSA and HRA. (iPhone/iPad app by PacificSource Health Plans.)

- Source: https://appshunter.io/ios/app/mypacificsource-admin-psa/id1502309067 (this page in markdown: same URL + `.md`)
- Developer: [PacificSource Health Plans](https://appshunter.io/developer/903064331)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.30/5 from 206 App Store ratings · 58 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 25 MB
- Languages: American English
- Released: 2020-03-31
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mypacificsource-admin-psa/id1502309067/reviews.md

## What is myPacificSource Admin (PSA)?

Save time and hassles while making the most of your FSA, HRA, and Transportation benefit accounts by quickly checking your balances and details. Our secure app makes managing your benefits easy through real-time access and intuitive navigation to all your important account information on the go!  Powerful features of the app include:

Easy, Convenient & Secure
•	Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided to you) 

Connects You with the Details 
•	Quickly check available balances 24/7 
•	Access account details 
•	View charts summarizing account(s) 
•	Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))  
•	View claims requiring receipts 
•	Submit medical FSA and HRA claims
•	Take a picture of a receipt and submit for a new or existing claim
•	Using Dashboard, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website
•	Report a debit card as lost or stolen

Powered by WEX Health®

## Key features

- Check account balances
- View account details
- Submit claims with receipt photos
- Report lost/stolen debit card
- Access customer service
- View claims requiring receipts

## What do users think of myPacificSource Admin (PSA)?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🚀 Quick reimbursements
- 👍 Simple app interface
- 👍 Convenient for submitting receipts
- 👍 Helps track spending
- 👍 Direct deposit option
- 👍 User-friendly
- 👍 Works as expected
- 👍 Great for mobile users
- 👍 Good for tracking FSA/HSA balances
- 👍 Faster than online process
- 👍 Can take pictures of receipts

**Cons**

- 🐛 App frequently logs out
- 🐛 Username not remembered
- 🐛 Slow processing times
- 🐛 Difficult to use
- 🐛 Tedious data entry
- 🐛 Claims often denied initially
- 🐛 App crashes when uploading photos
- 🐛 Inconsistent with website functionality
- 🐛 Rules for reimbursement seem to change
- 🐛 Accounting issues with incorrect claims
- 🐛 Not able to indicate recipient of service
- 🐛 Poor user experience for date entry
- 🐛 Debit card issues
- 🐛 No alerts for attention needed
- 🐛 Cannot submit documents before requested
- 🐛 Fingerprint ID not working
- 🐛 Lacks options for partial reimbursements across years
- 🐛 Denies legitimate expenses

**Commonly reported bugs**

- App never remembers username
- App times out too quickly, logs out mid-claim
- App logs out even when 'remember username' is on
- App is buggy and doesn't align with website functionality
- App crashes when uploading a receipt from photos
- Fingerprint ID never works
- Login and claims are always flawed
- Debit card doesn't work

**Most requested features**

- Allow typing numbers for dates
- Remove question about having a receipt, just let submission answer it
- Improve handling of partial reimbursements from different years
- Allow indicating recipient of service

## Recent user reviews (10 of 58)

All indexed reviews: https://appshunter.io/ios/app/mypacificsource-admin-psa/id1502309067/reviews.md

### 5/5 — Easy to get my health savings funds

*2025-11-30, version 20.6.0*

Simple app, upload your info and receipts and use direct deposit to get reimbursed for eligible healthcare expenses

### 5/5 — App is simple and effective

*2025-11-17, version 20.6.0*

App is simple and effective

### 5/5 — Use

*2025-11-08, version 20.6.0*

Easy to use and keep track of your flex spending.

### 1/5 — UI is very frustrating

*2025-10-28, version 20.6.0*

Since I don’t have a computer only a smartphone, it’s nice to have an app to submit receipts. However, the app leaves a few things to be desired. Even though I have the “save username” turned on, the app never remembers my username. Ever. Also, it times out after a very short amount of time. No, not a short time of inactivity like EVERY OTHER app out there; no, I will be in the middle of submitting a claim and it will just log me out. A couple other maybe nitpicky things could be better, like let me type in numbers for the dates instead of those insane scroll lists and don’t ask if I have a receipt, just let me submit the receipt and that will answer your question. It’s also weird that the company has to deny and then resubmit every item I claim but that’s more about the company rather than the app. Still….. do better, PSA.

### 5/5 — Good to use

*2025-09-27, version 20.6.0*

Helps me to reimburse before able to reach a computer. Really helpful!

### 5/5 — Easy to use

*2025-08-13, version 20.6.0*

Very easy to upload receipts for reimbursement and see your balance. Haven't had any issues with it.

### 1/5 — Needs a lot of work

*2025-07-21, version 20.4.0*

Slow and always logs me out even when I ask to remember my username name. I have to physically call to get logged in sometimes.

### 1/5 — Accounting Issues

*2025-07-05, version 20.4.0*

I can see they are putting incorrect claims to my account and it doesn’t appear to be corrected timely, so my available balance is incorrect. This shows for multiple transactions.

### 1/5 — Difficult to use

*2025-06-21, version 20.4.0*

This app is super challenging to use- changing defaults, not saving providers and regularly logging you out while you are actively using. 

I’d love a card again- this is too time consuming.

### 5/5 — Great app

*2025-06-18, version 20.4.0*

Easy to use and stay updated on remaining FSA amount.

## Frequently asked questions about myPacificSource Admin (PSA)

### What does the myPacificSource Admin app do?

The myPacificSource Admin app allows users to manage their FSA, HRA, and Transportation benefit accounts. It provides quick access to account balances, details, and features for submitting claims, including uploading receipt photos.

### What are the key features of the app?

Key features include checking available balances 24/7, accessing account details, viewing charts, submitting medical FSA and HRA claims with receipt photos, reporting lost or stolen debit cards, and contacting customer service.

### Is the myPacificSource Admin app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### How do I log in to the app?

You can log in to the app using your existing health benefits website username and password. If you have alternative login instructions, follow those provided to you.

### What kind of accounts can I manage with this app?

This app is designed to help you manage your Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), and Transportation benefit accounts.

## Version history (last 5 releases)

### 312.19.0 — 2026-01-22

Version 312.0 provides you with:

Security updates
Bug fixes

### 20.6.0 — 2025-08-08

Version 20.0 provides you with:


Enhanced security updates
Bug fixes

### 20.4.0 — 2025-04-04

Version 20.0 provides you with:


Enhanced security updates
Bug fixes

### 18.2.0 — 2024-11-03

Version 18.2 provides you with:


- Enhanced security updates
- Bug fixes

### 17.0.0 — 2024-03-26

Version 17.0 provides you with:

•	Enhanced security updates

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## More apps by PacificSource Health Plans

- [myPacificSource](https://appshunter.io/ios/app/mypacificsource/id903064328)

All apps by PacificSource Health Plans: https://appshunter.io/developer/903064331

## Related topics

[pacific source](https://appshunter.io/ios/topics/pacific-source) · [intouch pacific source](https://appshunter.io/ios/topics/intouch-pacific-source) · [my pacific source](https://appshunter.io/ios/topics/my-pacific-source)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*