# MyPass — user reviews

> 15 indexed App Store user reviews of MyPass by MYPASS SRL, rated 1.50/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/mypass/id1514571151/reviews
- App overview in markdown: https://appshunter.io/ios/app/mypass/id1514571151.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (2 of 15)

### 1/5 — inutilizzabile

*2022-05-20*

dopo aver acquistato i biglietti per il parco adesso appena apro la app ce un messaggio riguardante il tracciamento dei coockie e resta bloccata

### 1/5 — Costa di più

*2022-04-11*

Dice sul loro sito che le tariffe sono quelli ufficiali ma per un biglietto adulto per le Cinque Terre e di più. E diverso anche dal loro sito web.

**Developer response:** Buongiorno, applichiamo le tariffe ufficiali del parco delle Cinque Terre con una maggiorazione di 0.90 cent per il costo del servizio. 
Per altri dubbi o chiarimenti il nostro servizio clienti rimane a disposizione.

## Most critical reviews (10 lowest-rated)

### 1/5 — Seriously?

*2025-06-23, version 6.2.15*

Crashes on up to date ios. Stressed to not have access to proof of payment on Trenitalia Cinque Terre. I just received an email for feedback and could not connect through link. Terrible experience.

### 1/5 — Embarrassing

*2024-09-19, version 6.2.15*

I demand an apology from whoever designed this app. You are an embarrassment to the mankind.

### 1/5 — Bad

*2024-08-17*

App crashes, couldn’t find purchased tickets on the app. Waste of money and time. 
Would give zero stars if possible.

### 1/5 — Lame and slow

*2024-07-08, version 6.2.15*

Who made this app? You can’t add the pass to Apple Wallet or share the tickets?

### 1/5 — Fraudulent App

*2024-05-27*

Purchased tickets, charged, never received them. Buy Cinque Terre tickets in person.

### 1/5 — DONT BUY

*2024-05-26*

Does not work for buying cinque terre tickets. will charge you and not send tickets. app should be deleted. also don’t use website, just buy in person i suppose. that way works.

### 1/5 — Pessima

*2024-04-27*

Ho tentato di fare 3 biglietti per le cinque terre. Al momento del pagamento mi ha mostrato decine di voci con lo stesso biglietto e il conto finale era doppio a quello previsto. Da ottimizzare (molto). Mi domando come sia possibile che un servizio di acquisto biglietti online così pubblicizzato sul sito funzioni così male…

### 1/5 — DO NOT USE

*2024-04-24*

Downloaded this app for Cinque Terra tickets. It did not know the account I had just made to access the tickets. If you buy online, you will get an email with a link to your ticket anyways. Don’t waste your time.

### 1/5 — Completely unnecessary.

*2023-08-03*

Waste of time and space on my phone. I just downloaded the tickets from the email (arrived in my junk mail, not inbox) and then showed the tickets on my phone to the person at the ticket booth. No need for an extra app just for a day pass to cinque terre. App has no other benefits, skip the app download and just use your tickets from email.

### 1/5 — Absolute garbage and a scam

*2023-07-25*

Purchased tickets in the morning for a day pass and received a confirmation and a charge on my credit card. Never sent any tickets and we were fined 55 euro per person by the train. This app is terrible and unprofessional.

## Most praised reviews (3 highest-rated)

### 5/5 — Very convenient

*2023-07-16*

My husband and I just traveled to Cinque Terre for vacation and I found this app very helpful in purchasing our train pass ticket for the day. As Americans, we were not as familiar with buying tickets at the machines and so buying this ticket ahead of time and having it to show if checked reduced travel stress significantly. No worries in losing the ticket and no waiting in lines! Perfect!!!

### 4/5 — Not perfect, but works

*2024-07-30*

Despite problems in the payment process, everything worked perfectly. A message to the support team leads to a credit note within a very short time. That is service. Even if the app doesn't work perfectly, it fulfils its purpose. I use the app for the Cinque Terre National Park. For the good service, there are five stars, for the app 3, so 4 stars. Thank you.

### 2/5 — Recupero password non funziona

*2023-08-21*

Dopo aver acquistato biglietti per cinque terre ho provato a loggarmi su app ma senza successo. Mi dice pass non valida e provando a fare il recupero non arriva la mail. Controllato anche in spam!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*