# MyPathway (v1) — MyPathway legacy version

> Patient engagement platform connecting patients to clinicians for healthcare management. (iPhone/iPad app by Advanced Digital Institute - Health.)

- Source: https://appshunter.io/ios/app/mypathway-v1/id1245194616 (this page in markdown: same URL + `.md`)
- Developer: [Advanced Digital Institute - Health](https://appshunter.io/developer/962036059)
- Category: Health & Fitness
- Price: Free
- Age rating: 12+
- Requires: iOS 9.0 · 38 MB
- Languages: American English
- Released: 2018-01-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mypathway-v1/id1245194616/reviews.md

## What is MyPathway (v1)?

IMPORTANT: This version of the MyPathway app will soon be retired and phased out in the coming weeks. In the meantime, it remains available to download and use.
 
A new and improved MyPathway app, developed by VitalHub UK Ltd., will be launching shortly. Once available, this description will be updated with a link to download the new version.

MyPathway is a straightforward, adaptable patient engagement platform. This easy to use app connects patients to clinicians, putting the patient at the centre of their healthcare journey.

MyPathway is designed to allow straightforward access to NHS Services offering:
•	Remote monitoring
•	Elective care recovery
•	Appointment management
•	Supported self-management
•	Digital triage
•	Virtual clinics
•	Patient cohort management
•	Digital letters
•	Self-referral 

Your healthcare professional must refer you to MyPathway, where you will receive login information. 

If you have any concerns with your health, please contact your healthcare professional directly.

## Key features

- Remote monitoring
- Appointment management
- Digital triage
- Supported self-management
- Virtual clinics
- Digital letters

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/mypathway-v1/id1245194616/reviews.md

### 1/5 — Horrifically out of date and unusable app

*2025-03-14, version 1.181.0*

How did this company get a contract with NHS trusts? I can’t even log in. Not only does password autofill not work, they’ve disabled pasting into the input. I’ve entered my password manually twice and it’s definitely correct, yet the app won’t let me log in. I can log into the website with that same password fine. Ridiculous.

### 1/5 — Blank page

*2025-02-27, version 1.181.0*

It turns blank page and dead end once only note option is selected.

### 1/5 — Awful.

*2024-11-26, version 1.181.0*

Worst app I’ve ever come across. More often than not, the app opens with a message saying something has gone wrong. When you can get your the login screen, it won’t access your stored password. It doesn’t list some appointments that I know are in place. What exactly is the point of this app? Why is it still so full of bugs after all this time? 
Pathetic.

### 1/5 — Completely useless

*2024-08-08, version 1.181.0*

What a waste of time.  No Face ID, doesn’t allow autocomplete of passwords, simple basics missing.  Links within the app often don’t work. Complete amateur mess.  Developers should be ashamed of themselves.  Not fit for purpose.

### 1/5 — Can't Log in and therefore access services in time of need

*2024-07-12, version 1.181.0*

Username and password are correct and account is registered.
App just keeps cycling back to log in screen.
No support to resolve from myPathway, ADI health or NHS!
What a waste of public funds, no wonder the NHS is broken

### 1/5 — Don’t bother

*2024-05-19, version 1.181.0*

If it was possible to give this a zero rating I would absolutely pointless. Clunky to use when you can log in but mostly you can’t. Absolutely no idea why one of my medical teams are pushing it’s use. Uninstalled.

### 1/5 — Can’t log in

*2024-02-11, version 1.181.0*

This is rubbish. I can’t log in using a secure password. Can’t use apple keychain as it doesn’t pick up the username/password field and can’t paste a password into the field. There’s no way I’m creating a login where I have to use a simple password so I can type it in manually.

### 1/5 — Awful set up process

*2024-01-16, version 1.181.0*

I work in IT and it’s just taken me 20 mins to figure out go to sign up and log in. Why can’t I register in the app? Why doesn’t it allow email and password to be autofilled l, or even copy and pasted? Why has it not been updated in 11 months.

### 2/5 — Keeps logging me out

*2023-11-26, version 1.181.0*

The app keeps logging me out, so I have to re-authorise. Logging in is almost impossible as the text fields don’t allow you to select them (keeps focusing off page - glitchy) and you can’t paste usernames and passwords. The interface for the questionnaires are terrible (too small) and overly complicated. Great idea and useful for seeing referrals and progress, however I’m not keen on how much the NHS is pushing this app when the basic functionality doesn’t exist and doesn’t seem to be updated regularly.

### 1/5 — How bad can an app be.

*2023-11-14, version 1.181.0*

This is a pile of. Why does the NHS insist on wasting money with different apps I now have 6, 3 different ones for my GP surgery alone. All of which do what the NHS app and that is tell me when my appointment is. The questionnaires are written in such poor English you have to read three times and are also leading with limited answer. This app offers nothing a website can do. I am not sure the developer is still in business as their support email bounces back when I tried to send feedback.

## Frequently asked questions about MyPathway (v1)

### What does the MyPathway app do?

The MyPathway app is a patient engagement platform designed to connect patients with their clinicians. It aims to put the patient at the center of their healthcare journey by providing straightforward access to NHS services for various needs, including remote monitoring, appointment management, and digital triage.

### What are the key features of MyPathway?

Key features include remote monitoring, elective care recovery support, appointment management, supported self-management tools, digital triage, virtual clinics, patient cohort management, digital letters, and self-referral options. These features facilitate a more connected and managed healthcare experience.

### How much does MyPathway cost?

The MyPathway app is available for free. As it is a free application, there are no direct costs associated with downloading or using its core functionalities. The app does not feature in-app purchases or advertisements.

### How do I get access to MyPathway?

Access to MyPathway requires a referral from your healthcare professional. Once referred, you will receive the necessary login information to access the app and its services. This ensures that the app is used within a clinical context.

### What if I have concerns about my health while using the app?

If you experience any concerns regarding your health, it is important to contact your healthcare professional directly. The app is a tool for engagement and management, but it does not replace direct medical advice or emergency care.

## Version history (last 5 releases)

### 2.2.3 — 2025-04-04

Updated new app launch notice for clarity

### 2.1.1 — 2025-04-01

Deprecation ready for replacement app release

### 1.181.0 — 2023-02-14

Added a GDPR disclaimer on SMS registration page

### 1.180.0 — 2022-12-24

Clarified wording on the feedback page

### 1.176.0 — 2022-09-26

Bug fixes. Added validation of input data ranges.

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## More apps by Advanced Digital Institute - Health

- [Pain Toolkit](https://appshunter.io/ios/app/pain-toolkit/id962036060)

All apps by Advanced Digital Institute - Health: https://appshunter.io/developer/962036059

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*