# myPatientVisit — user reviews > 91 indexed App Store user reviews of myPatientVisit by NexTech Systems, Inc., rated 4.50/5 from 5,005 ratings. - Source: https://appshunter.io/ios/app/mypatientvisit/id1505582085/reviews - App overview in markdown: https://appshunter.io/ios/app/mypatientvisit/id1505582085.md - Rating breakdown: 5★ 4,097 · 4★ 320 · 3★ 144 · 2★ 82 · 1★ 362 ## What do users think of myPatientVisit? Overall sentiment: negative **Pros** - 👍 Easy to use (rare) - 👍 Good doctors and staff (mentioned in relation to the practice, not the app) - 👍 Can pay bills (limited functionality) - 👍 Can check-in for appointments (limited functionality) **Cons** - 🐛 App freezes constantly - 🐛 Impossible to sign in/log in - 🐛 Slow and cumbersome interface - 🐛 Medical record number/codes not provided - 🐛 App doesn't work on iPad - 🐛 Unusable dropdown lists - 🐛 No way to reset password/username - 🐛 Inability to complete transactions - 🐛 Medieval app - 🐛 Complicated and not user-friendly - 🐛 Can't find notes/records - 🐛 Forms don't load or save - 🐛 App times out repeatedly - 🐛 Information not visible while typing - 🐛 App is worthless/useless - 🐛 No communication between doctor and patient - 🐛 Lacks website options - 🐛 No support phone number - 🐛 Notifications not working - 🐛 App and website don't sync - 🐛 Cannot view documents - 🐛 Bypasses patient selection - 🐛 No way to edit completed forms - 🐛 App only shows upcoming appointments - 🐛 Can't create an account/username - 🐛 Inadvertently created multiple accounts - 🐛 No way to contact support - 🐛 Doesn't reciprocate information - 🐛 App is a joke - 🐛 App is a mess - 🐛 Can't update info (meds, insurance) - 🐛 Not mobile compatible - 🐛 No way to return to home screen - 🐛 Does not work initially **Commonly reported bugs** - App freezes - Cannot log in/sign in - App times out - Forms do not load or save - Information not visible while typing - App crashes when updating personal information - Verification code rejected - App doesn't work on iPad - Dropdown lists are unusable - No way to reset password or username - Cannot complete transactions - Notifications not working - App and website credentials do not sync - Cannot view documents - Bypasses patient selection - Cannot edit completed forms - App only shows upcoming appointments - Cannot create an account/username - Error message: No Accounts Found - Cannot update medical information - No way to return to the home screen - App initially worked but stopped loading data - App doesn't show documents - Login attempts lock account - Password incorrect every time **Most requested features** - Need a way to reset password/username - Improve app functionality to match website - Enable communication/messaging with doctor/staff - Allow viewing/updating of medical records and past forms - Provide clear explanations for ID numbers and security codes - Improve UI for easier navigation - Fix iPad compatibility issues - Add more options to the app - Allow editing of completed forms - Provide a support phone number ## Newest reviews (12 of 91) ### 2/5 — App is slow *2026-08-27, version 6.136.0* The app is slow loading and takes forever when clicking on different aspects ### 4/5 — File creation *2026-07-23, version 6.134.0* App doesn’t accept my email because “other accounts are using it “ I’m unable to sign in even after many trials. ### 2/5 — Bad website *2026-07-22, version 6.134.0* Never lets me log in without having to reset the entire if and password ### 1/5 — Log in ? *2026-07-07, version 6.132.0* Doesn’t let me log in ### 1/5 — Set up *2026-07-07, version 6.132.0* I’m setting up my account it is requiring medical record number or something of the sort that’s not provided ### 1/5 — Awful *2026-07-06, version 6.132.0* I have tried unsuccessfully to register (tried to use both email and username) but got trapped by a “secret code “. My doctor’s office had no idea what I was talking about…useless app!!!j ### 3/5 — Great Doctors and Staff *2026-07-02, version 6.132.0* Wonderful ### 1/5 — Rip Off *2026-06-27, version 6.132.0* Horrible experience ### 1/5 — Clunky system *2026-06-25, version 6.132.0* Doesn’t appear to make things more efficient or effective for patient. Pretend to be the patient and go through the process and this system, you may be surprised ### 1/5 — Terrible *2026-06-25, version 6.132.0* Too many steps to simply get test results ### 2/5 — Slow *2026-06-20, version 6.131.0* I’ve been trying to open the clinical intake forms in documents and it doesn’t open or load. It’s slow and I have to close the app to open it back up again. ### 1/5 — Confusing app *2026-06-15, version 6.131.0* I think this app is very user unfriendly. I ask it to download summaries and I have no idea where the download is found and that’s just the tip of the iceberg… ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes & Loses Data *2026-08-29, version 6.136.0* Most frustrating patient Portal app ever, and every provider uses a different one. Fill it out completely only to have it reset losing my hour of data input - not once, but twice ### 1/5 — The user makes the difference- *2026-08-23, version 6.136.0* Ok, so the app looks clear and easy to use, however it appears that nobody at my doctor’s office reads it. Maybe my medical request will be responded to once they need to use the app to collect $ from me… ### 1/5 — Terrible client support *2026-08-19, version 6.135.0* I am unable to add a second provider to my account. When I call the provider’s office, they have no idea how to fix the problem and there is no client support option other than the provider office. ### 1/5 — Pretend you’re the patient before you release the app *2026-08-13, version 6.135.0* Using my browser, I created an account and signed in. Now when I try to sign in using the app and same credentials, it says “ account already created” and prohibits me from signing in. ### 1/5 — Doesn’t work! *2026-08-04, version 6.134.0* App can’t schedule appointments and freezes all the time ### 1/5 — P of Sh *2026-08-04, version 6.134.0* This app is completely unusable. The medical office only sends links to this garbage instead of a normal appointment confirmation. Yes, I get it’s about “data security.” But this security is useless if I can’t even log in. I just need a simple notification with the date and time of my appointment. Instead I get a link to an app that doesn’t work. I can’t sign in. So I have no idea when my appointment is. Absolute trash. This app creates more problems than it solves. ### 1/5 — It’s pretty terrible *2026-07-31, version 6.134.0* Ridiculously slow and cumbersome. A 10-year old could write a better web page. It’s typical of a medical data gathering interface. Slow and clunky with lots of backtracking, missed steps and waiting for their 1983 Gateway desktop to paint the screen. Almost made me want to change doctors. ### 1/5 — Impossible to sign in *2026-07-27, version 6.134.0* I have tried on 10 different occasions to sign in - no luck. I have called the office - the give me new sign in info - no luck - talked to person in office - no luck. I am not calling in again I was in queue for almost one hour. I wish i could use it because i never get my prescription renewed because the assistant keeps forgetting to send it into the pharmacy. Reminded assistant just to find out they forgot to do it or send it to wrong pharmacy. Now i use over the counter eyedrops just to have something. I am convinced if this patient portal issue could ever resolved i would be able to get a prescription-but so far one gets pushed along to the next person because no one takes charge and fixes it ### 1/5 — I’m struggling *2026-07-15, version 6.133.0* Can’t access ### 1/5 — You can’t sign in! *2026-07-10, version 6.132.0* I’ve went back-and-forth on this thing five times now I’ve contacted the office. I’m waiting for them to send me another link. This will be the third time I’ve had to call them and ask them to send another link and they keep sending it but I’m not getting it. I don’t know why the first link didn’t work. I gave the password after I finally figured out what you meant by ID numbers because there’s no explanation. You have a little eye beside the security code and the ID, but it doesn’t tell you what it means. When you push a button, the information comes so quickly you can’t read it before it goes off the screen. This link is a mess!!! and I still haven’t been able to sign in and my doctors appointment is in another hour. This is just a mess and very inconvenient.!!! ## Most praised reviews (10 highest-rated) ### 5/5 — VitreoRetinal Surgery *2026-08-31, version 6.136.0* Surgery Center a top notch place to have my Macular hole surgery. From check in to all explanations to what to expect with the surgery. Dr Davies has quite a team & makes you feel like family. Procedure went well & my son & wife came in after surgery. Dr Davies explained what was done in detail & follow up next day in Duluth. Very impressed with Surgical Specialty Of Minnesota in St Louis Park. MN ### 5/5 — Exceptional Service *2026-08-28, version 6.136.0* From the minute I entered the Door until I left, Everyone was welcoming, answering all my questions, explaining the process and how to follow up with any of my questions or concerns. Excellent First Visit. I look forward to working with the staff and Doctors in the future and would recommend them to anyone. ### 5/5 — Dr. Ryan Otwall *2026-07-31, version 6.134.0* is the best!! Has such a great bedside manner and so informative about your health. ### 5/5 — Best dermatology team *2026-07-20, version 6.133.0* Very qualified dermatologists and physician assistants And the support staff are wonderful. Would recommend any friends and family members use North Star Dermatology. I have had numerous skin cancer removal with Dr. Vemula and Dr.. Amir did my Mohs surgery. Just can’t say enough good things about this facility. ### 5/5 — Easy Use *2026-07-12, version 6.133.0* This app is very easy to use ### 5/5 — Thank you *2026-07-08, version 6.132.0* Thank you ### 5/5 — Terrible *2026-06-29, version 6.132.0* Every private equity practice has to reinvent the wheel. Ridiculous ### 5/5 — Dr visit *2026-06-27, version 6.132.0* Awesome the staff was nothing short of amazing ### 5/5 — Dianne A *2026-06-03, version 6.130.0* To the point; precise information & treatment, pleasant disposition by all, clear explanation of payment &/or insurance coverage; super clean environment; ease of appointment availability…..what more can you ask for!!!!! Thank you ### 5/5 — App is terrible *2026-04-20, version 6.127.0* I can log in on the website but not this app. I tried various ways, and even the verification code that I typed in was rejected. Worthless app. I am deleting it. Please also google “mypatientvisit app sucks” to read input about your app and please fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*