# MyPaymentsPlus — user reviews > 89 indexed App Store user reviews of MyPaymentsPlus by Horizon Software International, rated 2.90/5 from 18 ratings. - Source: https://appshunter.io/ios/app/mypaymentsplus/id537636060/reviews - App overview in markdown: https://appshunter.io/ios/app/mypaymentsplus/id537636060.md - Rating breakdown: 5★ 8 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 8 ## Newest reviews (15 of 89) ### 2/5 — Needs work *2025-02-07, version 8.2.8* Great when it works but isn’t updating cafeteria purchases AGAIN! I like to monitor that my grandsons aren’t just eating cookies, chips and drinking sodas. ### 1/5 — Extra passcode *2023-03-27, version 8.1.7* It’s making me set a separate passcode to use Face ID. I’m logging in with my password and face but not this app???? ### 1/5 — The worst *2023-03-24, version 8.1.7* All of a sudden I can’t get on, I can’t make a payment. Don’t know why this app is still opened it’s pointless. ### 1/5 — Horrible *2023-03-10, version 8.1.7* I would give it a zero if I could. The bar to check out is off centered. Takes an a prayer and a lot of cuss words to click. FIX THIS!!!!! Update. 3/10/23 They now started using Face ID Still a horrible time logging in. My kid will go hungry I guess. Horrible horrible app. ### 1/5 — Needed to be fixed! *2023-03-07, version 8.1.7* I can’t access to my account. Please fix the bug now! ### 1/5 — Sucking app *2023-03-01, version 8.1.6* Who developed this app ? Password reset email doesn’t work ### 1/5 — Incompetent *2023-03-01, version 8.1.6* Untrustworthy! I’ve had to pay two late fees due to payments not being completely processed despite getting notifications that payments had been made. My son almost missed his first field trip because of it, and the situation has taken a toll on our relationship with the school. Several times I haven’t been able to even login to the account. The wheel will spin, say loading and then just close. Busy parents do not have time for this shenanigans and their kids shouldn’t have to suffer for it. Do better. ### 1/5 — Why Are Schools Still Using This???!!! *2023-02-21, version 8.1.6* This service is horrible, it hardly ever works and now it won’t even allow users to sign PLEASE FIX THIS!!! ### 1/5 — A Thorn In My Side *2023-02-19, version 8.1.6* This app rarely works. Right now it says I have my password wrong(I don’t). So I figure maybe it wants me to change my password… so I tap forgot password , type in email to change it and I still have not gotten an email to so I can change my password…. Still waiting… I hate this app! ### 1/5 — Cannot view cafeteria purchases *2023-02-15, version 8.1.6* App will not let me view my kid’s cafeteria purchases. The app times out every time I try to do this. Please fix! ### 1/5 — Useless *2023-01-17, version 8.1.6* Why have an app when you can’t stay logged in? This functionally is terrible. It stinks like my 11yo’s bedroom ### 1/5 — What’s the point?! *2023-01-08, version 8.1.6* This app is terrible. First, why call it an app if it requires a full sign in every single time? Second, The screen is designed in a way that doesn’t allow for “check out” functionality, as the buttons are off the screen and can’t be accessed. It’s not a mobile solution. Pretty sad that our school district chose this so called “app”. It’s baaad. ### 1/5 — Trash *2023-01-05, version 8.1.6* Do not download this app. It’s total trash. Waste of space. Your better off going to The Exchange and paying for the kids lunches in person. ### 1/5 — The more upgrades the worse it gets! *2022-11-28, version 8.1.5* This service is horrible. I’ve been using this app for a long time and every time there is an upgrade the worse this app gets. Unable to use this app on my cell phone I can only use on my computer. ### 1/5 — App doesn’t even work *2022-11-10, version 8.1.5* I can’t put myself in accounts. It keeps saying try again later or something else but it doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Horribly optimized *2026-03-23, version 8.3.5* Absolute nightmare trying to register an account. ### 1/5 — Booty Cheeks DELETE IT *2026-03-06, version 8.3.5* This app absolutely does not work my son have been in the Cobb county system for years now and not finding the student DONT DOWNLOAD THIS APP AT ALL ### 1/5 — Doesn’t let me register *2026-01-22, version 8.3.4* Terrible quality app and it won’t even let me register. Super glitchy. ### 1/5 — The user interface is so bad *2024-02-06, version 8.1.15* Please hire a ui/ux designer. It’s so bad, so much wasted space and wasted clicks. Wouldn’t use it if I didn’t have to. ### 1/5 — Forced to use it but it’s always down. *2023-09-12, version 8.1.8* My school is using this company to “streamline” payments. Well it’s taken me about a week to register my account because it’s either on a scheduled maintenance or the system is unavailable. I’m not at all impressed if this system down time is a regular thing and this adds to stress vs taking it away. Also, Horizon software, you have a typo on your main page under the digital forms icon. It’s “completing” not “compelting.” ### 1/5 — This is not a trustworthy company *2023-09-10, version 8.1.8* This is not a trustworthy app/company and I’m furious that most schools are making it mandatory to go through Mypaymentsplus. Please check your balances/deposits. I’ve made multiple deposits to my daughter’s account. The balances/purchases does not properly reflect the deposits I have made. Very frustrating. ### 1/5 — This app is garbage *2023-08-27, version 8.1.8* The app is telling me there is money in my kids account, but yet I keep getting low balance alerts. Then the app says that the balance hasn’t updated in almost 2 weeks!? Also, won’t update cafeteria purchases. How are parents supposed to keep up with the accounts of y’all don’t update your app!? Please get it together with this app. It’s been more than enough time to update this. ### 1/5 — Terrible *2023-05-19, version 8.1.7* Never works! Ever! Can’t login 90% of the time. When you can get in the app, nothing in the app will work! It is garbage!!! ### 1/5 — Worthless *2023-04-22, version 8.1.7* I do t even know why this is an app, it’s worthless in terms of being able to access or change anything on one’s account. If the buttons won’t show up on the screen to do anything, what is even the point? Do bettter. ### 1/5 — PLEASE FIX THE MOBILE APP!!! *2023-04-21, version 8.1.7* I have been using MyPaymentsPlus for several years now. It used to work great. What happened? I can’t even sign in to my mobile app anymore. Now I have no idea when the account gets low and needs additional funds. I may end up having to go back to the days of giving money directly to the school and cut out the “middle man” and the fees. ## Most praised reviews (10 highest-rated) ### 5/5 — THIS APP IS GREAT *2024-01-11, version 8.1.14* it helps pay my sons lunch money and after school activities ### 5/5 — does the job *2023-11-06, version 8.1.11* lets me add money into my lunch account ### 5/5 — Works great for my kids! *2023-08-23, version 8.1.8* I have 4 kids in school and have not had problems with this. It’s so easy to pay for all the school stuff. The fees are a bit high but I’d rather do that than send in checks for all the random requests and lunch refills. ### 5/5 — Great App *2023-08-17, version 8.1.8* I find the website and the app practically the same. Easy to log in, navigate, check my children’s purchase history and easy to add funds when they need it! Simplistic and has all I need from it! Very user friendly! Zero issues! ### 5/5 — Works Great Now *2023-08-04, version 8.1.8* WORKS GREAT NOW 2023-2024 school year ### 5/5 — Great update *2020-03-06, version 3* Modern and functional. Great improvement over the old version. Everything is clean and easy to use. Looking forward to seeing more features soon. ### 5/5 — Love this app *2019-05-29* Really have had success with this app as far as being able to load money and keep track of my kids accounts, however my last just graduated from H.S., there is a low balance in her account but to get to FAQ’s, support,etc. there is nothing but a blank page, so not sure how to get my balance paid back to me or donate for the remaining balance! Please update this app! ### 5/5 — Outdated but works *2018-02-13* The app is VERY outdated but it works just fine as the title says. I do wish they would update it so that it would use features of the newer phones such as Face ID and the Fingerprint to login for better security. I would also love to see a nicer interface on the app because it’s obvious it hasn’t been updated in many years. As far as doing what it is supposed to do though. You it lets me add money to my kids’ lunch accounts, add more payment types, see what my kids are spending their money on at the school cafeteria. I’ve been using the app for a few years now without issue. I find it very convenient to be able to check and add funds to my children’s lunch accounts from anywhere. ### 5/5 — Don't be fooled by the low rating *2016-08-13* If I could give this a rating of 10 stars I would. After reading the comments I think that people are rating this low because they don't like having to use the service to pay for their kids lunch. That is a separate issue. I've has issues with the online version as well. That being said, this app makes the process sooo much easier. The process using the app is flawless!!! GREAT APP🤗🤗 ### 4/5 — Fixed the add a card feature *2017-01-27* I originally downloaded this app a few years ago. It worked well. Recently my card information was stolen so I was issued a new card from the bank. When I went to add the new card info it kept acting as if it was adding but wouldn't actually add, therefore forcing me to use the site. I would like to say that the issue has finally been fixed after alerting support about the issue. It's a convenient app that allows me to monitor my child's account. Give it a shot! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*