# MyPB by Public Bank — user reviews

> 45 indexed App Store user reviews of MyPB by Public Bank by Public Bank Berhad, rated 4.80/5 from 354 ratings.

- Source: https://appshunter.io/ios/app/mypb-by-public-bank/id6446102283/reviews
- App overview in markdown: https://appshunter.io/ios/app/mypb-by-public-bank/id6446102283.md
- Rating breakdown: 5★ 316 · 4★ 28 · 3★ 5 · 2★ 1 · 1★ 4

## What do users think of MyPB by Public Bank?

Overall sentiment: positive

**Pros**

- 👍 User-friendly interface
- 🚀 Fast and efficient transactions
- 🔒 Secure banking and transactions
- 💡 Integrated financing options
- 👍 Easy to navigate
- 👍 Great improvement over previous app
- 👍 Sleek and modern design
- 👍 Convenient for everyday banking
- 👍 PB SecureSign enhances security
- 👍 Single device linking for security
- 👍 Robust security features
- 👍 Simple and accurate
- 👍 Professional UI

**Cons**

- 🐛 Cannot scan QR codes
- 🐛 Camera not supported for QR scan
- 🐛 Cannot send receipts after transfer
- 🐛 Black screenshots after transfer
- 🐛 Notification bubble bug

**Commonly reported bugs**

- Cannot scan QR codes
- Camera not supported for QR scan
- Notification bubble bug

**Most requested features**

- Ability to send receipts after transfer
- Fix screenshot issue after transfer

## Newest reviews (17 of 45)

### 5/5 — Public bank Mobile

*2026-02-06, version 1.11.0*

Very secure bank for the transactions.

### 5/5 — Transfer

*2026-01-25*

Very convenient

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Seguridad de alto nivel con PB SecureSign

*2026-01-14*

La integración de PB SecureSign hace que aprobar transacciones sea mucho más seguro y rápido que esperar un código por SMS. Me da mucha tranquilidad el sistema de vinculación de dispositivo único. Es una app robusta que prioriza la seguridad del usuario sin sacrificar la comodidad.

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Ease of use

*2026-01-13, version 1.9.0*

So much better than the last app format and security much improved

### 5/5 — Amazing

*2025-12-21, version 1.8.1*

Best app for banking. Easy to use, navigate and manage

### 5/5 — MyPB

*2025-12-16*

Very user friendly & safe

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — ❤️

*2025-12-11*

I like this apps

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Payments

*2025-12-06*

It’s good for payments

### 5/5 — Public Bank

*2025-12-02*

Love this apps soooooo much ❤️❤️❤️❤️❤️

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Mantap

*2025-11-24*

Yes

**Developer response:** Terima kasih atas maklum balas positif anda. Kami gembira anda berpuas hati dengan prestasi Aplikasi MyPB kami dan kami akan terus berusaha untuk memberikan perkhidmatan yang lebih berkualiti kepada anda pada masa hadapan.

### 5/5 — Very efficient

*2025-11-18*

Always satisfied

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Good

*2025-11-08*

Good

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Good

*2025-11-04*

Number one

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Great user friendly apps

*2025-10-10*

I like using the PB APPS to make payments and other banking needs.

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Good

*2025-10-02*

Good

### 5/5 — Much Improved

*2025-09-19*

Significantly improved App over time.

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Simple and accurate

*2025-09-16, version 1.7.0*

The PB app performance has improved significantly.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst bank in Malaysia

*2026-03-06, version 1.11.1*

Horrible service, totally unprofessional and not up to standard. Does not respond to your emails or your needs. Even customer service email is useless and not responding after weeks.

### 1/5 — Tak bole scan

*2025-08-29*

Tak boleh scan qr.kamera tak support

**Developer response:** Tuan/Puan, Kami memohon maaf atas kesulitan yang timbul. Sila e-mel nombor telefon anda, kod ralat / huraian (jika ada) kepada customersupport@publicbank.com.my untuk siasatan kami. Terima kasih.

### 4/5 — App

*2025-11-08, version 1.8.0*

Good

### 4/5 — Great app

*2025-05-05, version 1.3.0*

Compare to the previous one it is a great app. A lot of improvement. Some bug that I couldn’t identify which notifications I check everything still got the 1 notification bubbles lol

### 4/5 — Dr Wilson Tay

*2025-03-20, version 1.2.0*

Good

### 4/5 — Interface

*2025-01-03, version 1.1.0*

Definitely better than previous PB app which is always lagging and delay

### 4/5 — Good but has some issues

*2024-12-26*

If you transfer money and want to send a receipt, remember to do it after the transfer, else after that you can’t do it anymore, and you also cannot take screenshots as well as the picture will be black

**Developer response:** Thank you for bringing this to our attention. Please email your contact number to customersupport@publicbank.com.my.  We will contact you as soon as possible.

### 5/5 — Public bank

*2026-06-26*

Public Bank Mobile is secure and convenient for everyday banking needs. The interface is straightforward and easy to navigate.

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Rabbi HaSaN Bangladesh 🇧🇩

*2026-05-29*

Good apps

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Good

*2026-05-06*

Good

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

## Most praised reviews (7 highest-rated)

### 5/5 — Miss Chui

*2026-05-03, version 1.13.0*

Very good

### 5/5 — Public bank mobile

*2026-04-27, version 1.12.3*

I love this app, simply because you can get financing right in the app right beside all your accounts. No need to leave the app everything is covered. It’s a great app.

### 5/5 — Transfer

*2026-03-17*

Excellent

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Mr  Wong

*2026-03-03, version 1.11.1*

Easy to use , keep up

### 5/5 — 👍👍👍

*2026-02-16*

👍👍👍

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

### 5/5 — Online App

*2026-02-14, version 1.11.0*

Convenience services

### 5/5 — ❤️

*2026-02-10*

I like this apps

**Developer response:** Hi. Thank you for the positive review. We are pleased to hear that the MyPB app is performing up to your expectations and we will strive to provide you with more quality services in the future. Have a great day!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
